Customer did not leave a comment.
William P.- Iowa IA
- Mediapolis
- 52637
Blues Auto Sales
(U-Haul Neighborhood Dealer)
Hours
- Mon-Tue: 10 am - 4 pm
- Wed: Closed
- Thur-Fri: 10 am - 4 pm
- Sat: 9 am - 12 pm
- Sun: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 4.0
Customer did not leave a comment.
Tyler D.- Rating:
- 3.0
Customer did not leave a comment.
Ted F.- Rating:
- 5.0
Customer did not leave a comment.
Travis M.- Rating:
- 3.0
Liked dropping off using the app
LISA R.- Rating:
- 3.0
The business was fine and the staff was efficient. I did not like that the location I selected for pick up, which was a mile from my home, did not have the equipment and I had to drive 30 miles to pick up the trailer.
Jim H.- Rating:
- 3.0
Customer did not leave a comment.
SARAH M.- Rating:
- 5.0
Customer did not leave a comment.
DAN A.- Rating:
- 3.0
Customer did not leave a comment.
Lua M.- Rating:
- 5.0
Customer did not leave a comment.
Cheryl B.- Rating:
- 4.0
Customer did not leave a comment.
Richard S.- Rating:
- 5.0
Customer did not leave a comment.
Thomas T.- Rating:
- 5.0
Customer did not leave a comment.
Bryan S.- Rating:
- 5.0
Don't double book trailers corporate uhaul
Cheryl B.- Rating:
- 3.0
She complained about meeting us at 9. Uhaul changed the location for pickup to this place. We had planned to get the trailer at 9 am at our original place. She said she didn't open until 10, but we needed to pick up at 9, especially since the drive to this place was 45 minutes further away. She also couldn't handle the trailer very well.
Beth S.- Rating:
- 5.0
Customer did not leave a comment.
Tracy R.- Rating:
- 5.0
Customer did not leave a comment.
Tim M.- Rating:
- 5.0
Customer did not leave a comment.
Cheryl B.- Rating:
- 3.0
I live in Tennessee. I was in Mt. Pleasant so it wasn't my first choice for a pick up but it served its purpose.
Vernon T.- Rating:
- 5.0
Customer did not leave a comment.
catherine B.- Rating:
- 3.0
Make sure your system is working, if you have someone coming in for a pick-up, maybe prep the paperwork so it doesn't take so long.
Justin B.- Rating:
- 5.0
Customer did not leave a comment.
Cheryl B.- Rating:
- 4.0
The pick up and drop off was fine however the overall uhaul ordering process was a nightmare!!! I worst ever and CS was terrible !
Erin D.- Rating:
- 4.0
Customer did not leave a comment.
cody R.- Rating:
- 4.0
Customer did not leave a comment.
Jeffery B.- Rating:
- 5.0
Customer did not leave a comment.
Gary S.- Rating:
- 3.0
The location was OK but the U-Haul company itself stinks the service was terrible from the company not from a local
Louis B.- Rating:
- 2.0
Have someone that can help my wife get the trailer hitch out of the mud (especially since there aren't any tongue jack's on the trailers) and hook it up to the truck. She was alone when she picked it up and messed up her back/neck having to hook it up.
James H.- Rating:
- 5.0
Do not do any business with Midwest Collision & Repair @Wapello Iowa. Ordered a auto trailer with three days advance, that they said they would go get and have ready and they wrote the paperwork and still made me drive 60 mi. the wrong direction to get a trailer. Midwest said to drop the trailer back at their business, that they would like to have an auto transport on hand but wouldn't tell me that U Haul was going to charge me an extra $30 on my bill, till I called them out on it. Blues Auto Sales & U Haul @ Mediapolis IA. gets all the kudos here!
Eric S.- Rating:
- 2.0
I first tried to rent from Uhaul in Mt. Pleasant Iowa and the trailer roof leaked....they had NO other trailer for me to use.....so I went to Mediapolis Iowa for a 6 x 12...nice and new and clean....BUT almost TOO heavy to lift to my hitch AND trailer was sitting in a swamp.
John W.- Rating:
- 3.0
Customer did not leave a comment.
Pamela D.- Rating:
- 4.0
We had to do a lot of work on our end to figure out where we would actually be picking up our rental. I should not have to be chasing you guys down to confirm a pickup location 2 days before a move across the country. You were supposed to call me!
Rebecca M.- Rating:
- 4.0
Rocks and trash inside trailer
Cheryl B.- Rating:
- 5.0
Customer did not leave a comment.
Jerry H.- Rating:
- 5.0
Customer did not leave a comment.
Gregory R.- Rating:
- 4.0
Customer did not leave a comment.
MARK K.- Rating:
- 1.0
I don't mind helping or doing it myself hooking up the trailer or having to go to town to get a 2" ball . I can do it I do mine getting charged for insurance when I have my own I told her to take it off and she said they would when I turned in the trailer. AZ said that you should have done that when you got it, what do I do now
EDDY R.- Rating:
- 5.0
Excellent customer service.
KURT W.- Rating:
- 3.0
Very friendly & welcoming
Ricky S.- Rating:
- 4.0
The equipment was clean, but it had a leak, so some of our stuff got wet as we drove in the rain. We reported this when we dropped it off, so hopefully it won't happen again.
JULIE G.- Rating:
- 4.0
Customer did not leave a comment.
Nancy K.- Rating:
- 3.0
Customer did not leave a comment.
WILLIAM M.- Rating:
- 4.0
Most answers are N/A because we dropped off the vehicle at 11:00 PM.
John M.- Rating:
- 5.0
Customer did not leave a comment.
DANNY A.- Rating:
- 5.0
If the location is not U-Haul, like where I picked up at "Accent on Flowers", please put in parenthesis ( A U-Haul Service Provider) as I thought it was an "ad" on page. Got lost, no signs at location that I saw... great service though!
JERRY F.- Rating:
- 5.0
Customer did not leave a comment.
EDGARDO C.- Rating:
- 3.0
Customer did not leave a comment.
John M.- Rating:
- 1.0
Store opened 30 minutes late. Rep did not do walkaround for the truck and mark return slip with the existing damage (dropoff location wanted to charge me for the damage). Rep could not tell fuel level and scratched/corrected the return slip, which made me get charged for fuel.
Will M.- Rating:
- 5.0
The vehicle is making sounds as if some is hammering when you drive. Rest , Staff is excellent
Rajini Khanth V.- Rating:
- 3.0
Customer did not leave a comment.
Penny V.- Rating:
- 4.0
I would have never known a flower shop was a uhaul center but the owner was super!
MATTHEW C.- Rating:
- 3.0
Customer did not leave a comment.
conrad D.- Rating:
- 5.0
Customer did not leave a comment.
Trang T.- Rating:
- 4.0
the manger is really a nice person. He helped me a lot in deciding the size of the truck I should use and the equipment that I might need. Thank you
Mais A.- Rating:
- 5.0
Customer did not leave a comment.
Daniel K.- Rating:
- 5.0
Customer did not leave a comment.
Krassimir B.- Rating:
- 4.0
Customer did not leave a comment.
JOSEPH W.- Rating:
- 5.0
Customer did not leave a comment.
adel A.- Rating:
- 2.0
There was a lot of confusion and frustration on our part. We ended up with the wrong truck with no ramp. We were getting different answers to every question from every person we talked to. The shop owner had no idea what to do and it took almost two hours to get a resolution.
Jeff D.- Rating:
- 5.0
Customer did not leave a comment.
Manuel Q.- Rating:
- 4.0
Customer did not leave a comment.
JINYOOK K.- Rating:
- 4.0
Customer did not leave a comment.
MIKE H.- Rating:
- 3.0
Customer did not leave a comment.
JOE S.- Rating:
- 2.0
Truck check engine light came on after 120 miles equipment was not ready when i showed up for appointment price was different than quoted and had to be adjusted and had to wait almost 1 hour for person and paperwork
DENNIS K.- Rating:
- 5.0
Customer did not leave a comment.
LAKMAL M.- Rating:
- 3.0
Customer did not leave a comment.
RONALD V.- Rating:
- 5.0
Customer did not leave a comment.
WAYNE M.- Rating:
- 3.0
I made my reservation over the internet for a 10' truck. Truck was not available when I arrive at the location. As a result, I have to rent a truck that it was outside of my budget. In addition I have to pay for 2 days instead of one day.
GERARDO H.- Rating:
- 5.0
Customer did not leave a comment.
dhananjay T.- Rating:
- 5.0
Customer did not leave a comment.
Natalie S.- Rating:
- 1.0
The store was not opened on time by the owner so I was waiting there for about 15 minutes. It also took him a long time to get the paperwork done in the computer and get me on my way.. it also took him a long time to complete my transaction when I was dropping off the truck.The truck itself was fine. Just the pick up and drop off did not meet my expectations. I would not want to rent from this location again. Thank you.
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