Customer Reviews for Blystone Towing & Radiator
(U-Haul Neighborhood Dealer)

901 reviews

1201 W State Hwy 33   Portage, WI 53901
(@ Fairfield St)

(608) 742-4241

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(608) 742-4241

1201 W State Hwy 33
Portage, WI 53901
(@ Fairfield St)

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Rebecca A. 
Rating:
5.0

Customer did not leave a comment.

Curt L. 
Rating:
5.0

The light connection did not work correcftly

marvin H. 
Rating:
1.0

Have the equipment safely to use because the one I rented it didn't have no lights, no connection to the trailer, and it was unsafe.

Ernesto L. 
Rating:
5.0

Very friendly and helpful

Susan S. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Went without a hitch (sic)

StevenR O. 
Rating:
5.0

I've never had a issue with U Haul rentals from Blystone's. They have been exceptionally easy to work with. If only the truck could float over Interstate 294 around Chicago…..

Dave Y. 
Rating:
5.0

Wonderful experience. Thank-you!!!

river H. 
Rating:
5.0

I love George behind the counter!

D S. 
Rating:
5.0

Customer did not leave a comment.

WALTER E. 
Rating:
4.0

Customer did not leave a comment.

Katherine S. 
Rating:
5.0

you're good no worries

Bryan F. 
Rating:
5.0

N/A at this time

LANCE D. 
Rating:
5.0

Customer did not leave a comment.

MARGRET K. 
Rating:
5.0

Customer did not leave a comment.

Barbara W. 
Rating:
5.0

Customer did not leave a comment.

Tony M. 
Rating:
1.0

Customer did not leave a comment.

Cary D. 
Rating:
5.0

Nice location, just far away from the original requested location.

Cassidy M. 
Rating:
5.0

Everything worked out great and I appreciated the gals at this location and their customer service! Will definitely keep this in mind when in need of a truck to move materials.

Alan M. 
Rating:
4.0

Because our request was for a special size item we had to go further away to pick up the item, but that was understandable. The people were very helpful.

Barbara Y. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Great and friendly service.

TERRY C. 
Rating:
4.0

Make sure all equipment is accessible. I had to hand move equipment to access my own.

Ian M. 
Rating:
4.0

Good experience

CHUCK S. 
Rating:
3.0

Dirt in back of truck. I cleaned it out and left broom in back of truck. Also fuel was supposed to be on Full and it was alittle below Full. When I bought it back it was past Full. Also low pressure tire light came on. Nothing wrong with tires after I stopped to check.

MIKE N. 
Rating:
5.0

The trailer was clean of any garbage and things like that. But he previous renters left furniture pads all over when I picked up. I also paid for the utility dolly and appliance dolly, yet they weren't in the truck, I have rented uhauls often enough to know they are always orange and this one was a small black and red think metal folding dolly. It wasn't the businesses fault I believe someone swapped them. Overall this location is the best and always works well with my needs.

Cassandra A. 
Rating:
5.0

Dry friendly

Zack M. 
Rating:
5.0

Make sure the rental vehicle is cleaned

Cole D. 
Rating:
5.0

Customer did not leave a comment.

Tony M. 
Rating:
1.0

Trailer was parked in mud/water. Definitely needed two people. One had to lift the trailer since the hitch was in the mud on the ground. Then the other had to be in the truck to back up. We were soaked and covered in mud afterwords making us mad. There were things in the trailer I did not request.

Melissa P. 
Rating:
5.0

The truck I wanted wasnt available at the location I wanted - a minor issue, but it would have made my life easier. Received a 20 - wanted a 26. That said, the Blystones folks are superb. They not only handled my needs, they did so with a smile and laughter - and fixed my car, while I was out with their truck rental! Fantastic experience!

Aryeh G. 
Rating:
4.0

Customer did not leave a comment.

Danielle C. 
Rating:
5.0

Customer did not leave a comment.

Monica S. 
Rating:
5.0

I do not really have any improvements. Everything went great. The agent at Blustones that waited on us was very helpful and friendly.

Debra N. 
Rating:
4.0

Thank you bluestones towing & uhaul services

mitchell P. 
Rating:
4.0

Customer did not leave a comment.

Philip H. 
Rating:
5.0

Always great customer service

dominic P. 
Rating:
1.0

Did not help with hooking up trailer until I begged. Also took me 1.5 hours round trip out of my way.

Nicholas M. 
Rating:
5.0

The staff is always cheerful and happy to see you. It's always a pleasure working with. Keep up the good work.

Jerrold J. 
Rating:
5.0

Customer did not leave a comment.

Clifford K. 
Rating:
4.0

We needed to add windshield wash. Gas was below what we were told. Wipers in poor condition. The service was excellent.

Vicki H. 
Rating:
4.0

No improvement needed

JEFFREY L. 
Rating:
5.0

Customer did not leave a comment.

Nate H. 
Rating:
5.0

Customer did not leave a comment.

Kenneth P. 
Rating:
5.0

Customer did not leave a comment.

jim G. 
Rating:
5.0

Customer did not leave a comment.

Gregory G. 
Rating:
5.0

Customer did not leave a comment.

Carilyn K. 
Rating:
5.0

Customer did not leave a comment.

Troy S. 
Rating:
3.0

Customer did not leave a comment.

Andrew A. 
Rating:
3.0

Customer did not leave a comment.

Thomas F. 
Rating:
5.0

Nice people to deal with. Very professional.

Anthony B. 
Rating:
4.0

Customer did not leave a comment.

Tim P. 
Rating:
4.0

Customer did not leave a comment.

Tami M. 
Rating:
3.0

This was a towing company that also rents equipment. Their focus was on the towing end. No one helped us get the trailer attached to our vehicle. The trailer was 6' x 12' but the usable opening was less than 5' which made it useless for hauling a UTV

john H. 
Rating:
5.0

Top notch service ,all is good for the next customer.

BILL M. 
Rating:
5.0

The staff at Blystone were exceptional. Highly recommend them for your U-Haul needs.

Dale E. 
Rating:
5.0

Customer did not leave a comment.

Jordan S. 
Rating:
3.0

Be able to drop it off at any other u-haul store

Lashele H. 
Rating:
4.0

Do not move my pick up location the day before pick up. You allow me to pick the location I need.

Rich K. 
Rating:
1.0

This location was 30 miles away from the location I rented from I was noticed the day before it could of been moved to the location I needed. I had to walk across the street and get the uhaul they couldn't even bring it to the office for me to pickup. I told them 3 times I had 4 large boxes and they still charged me for 5 . Never inspected uhaul with me to make sure there was no damage before I left

Terry D. 
Rating:
5.0

Very friendly and professional!

caren F. 
Rating:
5.0

Customer did not leave a comment.

Russ G. 
Rating:
5.0

Customer did not leave a comment.

KRISTEN A. 
Rating:
5.0

The truck I used was an older truck, with higher mileage. That was fine, but there were some squeaks coming from the wheels in the back of the truck. I wonder if the bearings should be checked on that particular truck. Overall, great experience with Blystones's and with U-Haul.

Robert G. 
Rating:
5.0

I was not informed of the check in (after hours) process or fees. It was simply stated to me that there is a key return on the building and that I could return the truck after hours. This was stated as such on the phone and in-person at the time of pickup. It would be a great service to a customer to be certain that the details of this process are clearly stated and well understood. Blystone's was great to deal with and this is not a complaint regarding their service, it is an observation.

LANCE D. 
Rating:
5.0

Customer did not leave a comment.

CARY W. 
Rating:
3.0

The place we picked it up was fine. The truck needed to retire. No key for the lock on the back of the truck. We didn't know we had to check the roof. It leaked on my couch and box's of stuff. I feel Uhaul should do something.

Michael T. 
Rating:
5.0

The truck drove terrible at any speed above 55. Of that's the max, you should post that. Otherwise it was a good experience

JEFFREY S. 
Rating:
4.0

This location was adequate. The U-Haul lot was across the road from the office, so a sign on the U-Haul side indicating where to go for the office would be helpful.

Gordon D. 
Rating:
5.0

Customer did not leave a comment.

Nicholas K. 
Rating:
5.0

Customer did not leave a comment.

Mark T. 
Rating:
5.0

Customer did not leave a comment.

Timothy I. 
Rating:
1.0

Never received my money back from the hold

EBONY H. 
Rating:
5.0

If you would have let me know I would be receiving a text to “check in and out” that would have been helpful.

Linda L. 
Rating:
1.0

During online reservation, I had added 2 dozen furniture pads to my rental. Upon arrival, the facility had no furniture pads at all. It was apparent that they had not reviewed their upcoming rentals to ensure the customer order was met. Very disappointing.

Addie T. 
Rating:
5.0

Customer did not leave a comment.

BECKIE W. 
Rating:
5.0

Customer did not leave a comment.

Susan C. 
Rating:
5.0

Blystone made returning my Uhaul rental super easy. Very friendly staff.

JEFFREY M. 
Rating:
5.0

Customer did not leave a comment.

WAYNE S. 
Rating:
1.0

I do not know how much I have paid Uhaul. Please send me an itemized account showing how many vehicles and trailers I paid for. I had to drive 30 miles north of Blystone tires to pick up my rental vehicle. The first one offered me had no tail lights. The second one had only one tail light. The credit card I used to reserve the truck was compromised last Friday. I therefore had to use my other credit card to pay last Sunday. The grocery store manager who was doing the paperwork was kept hanging on the phone for three hours before she was given permission to use a different credit card. I had to stand by the counter for three hours. The manager warned me that I might be charged double when the truck and dolly were returned to your office in Tennessee. I need confirmation that this did not happen. Please send me an itemized account telling me how many vehicles/dollies I have paid for.

ELIZABETH H. 
Rating:
5.0

Customer did not leave a comment.

CARLOS A. 
Rating:
4.0

Customer did not leave a comment.

Takina I. 
Rating:
5.0

Friendly service and clean reliable equipment

Terri B. 
Rating:
5.0

We were absolutely pleased with our movers Tyjuan, Marco, and Zach. It was an extremely hot day and they performed their job with such professionalism and went the extra mile for us and we appreciated it!

Bill V. 
Rating:
3.0

Customer did not leave a comment.

STEVEN B. 
Rating:
4.0

Lower Lights did not work on trailer

IRIS K. 
Rating:
5.0

Customer did not leave a comment.

ashley J. 
Rating:
1.0

Customer did not leave a comment.

MICHAEL N. 
Rating:
5.0

Customer did not leave a comment.

Kyra C. 
Rating:
5.0

Customer did not leave a comment.

David J. 
Rating:
5.0

Great service

DONALD B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL N. 
Rating:
5.0

Customer did not leave a comment.

Collin S. 
Rating:
5.0

Customer did not leave a comment.

Gerald S. 
Rating:
5.0

Customer did not leave a comment.

DONALD B. 
Rating:
5.0

Had a valvestem loosen causing one tire to go flat and had to wait a few hours for service to send someone to replace the flat tire .

CHRISTOPHER Z. 
Rating:
5.0

Becky was very helpful in the rental of the uhaul. Highly recommend that place if business

Deann R. 
Rating:
3.0

The U Haul system was not working so I couldn't pick up the trailer at the designated time. The staff finally figured out how to give me the trailer 6 hours later and an additional trip to the store. No one helped me hook up the trailer or give a final inspection.

Ross A. 
Rating:
5.0

Super nice and fast

Trisha M. 
No reviews have been submitted for this location.

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