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CRAIG S
Customer Reviews for Boerne Import Auto Werks LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service!
CHAD PQuick service
Chriselda MMary and Danny are great!
STEVEN FThe best customer service.
TODD TGreat service, clear instructions and very helpful!
Tuan HUHaul at Boerne Auto Werks is a first class operation. The equipment is always clean and well maintained. The staff super friendly and efficient. They are my go-to source for truck and trailer rentals.
RICHARD PGreat service
KEVIN Pfriendly service
RICHARD MThe proprietor ought to volunteer to show the renter how to operate the rear latch and ramp in case the renter needs some assistance.
PAUL CMary did a great job, thank you.
ERIK Pstaff was extremely helpful
JESUS GMary was excellent to deal with! I’ve rented here a few times and she is always very friendly and helpful! I will send anyone I know to this location should they need any service that is offered by her location! Top notch customer service!
KEITH BWe had a great experience. The truck was well maintained and ready when we arrived.
April WNothing! Nice person will accommodate your needs.
KENNETH CGreat customer service by Mary!
ARTHUR TThis location has the best customer service.
TODD TAll the added fees are overboard. 75.00 dollars for less than 2 hours no where near the 19.00 you advertise. Mary was great. Does an excellent job. Above and beyond. .
Catherine WThank you, Mary! Another move in the books… ;-)
MIGUEL IMary knows what she’s doing. Very helpful.
RICHARD NMary is the best!
JEREMIAH GCustomer service was outstanding and equipment was flawless as usual!
BRUCE HI would recommend Mary to a friend. She made the process of renting a vehicle easy and quick.
RHONDA NMary was so helpful and accommodating!
STEPHANIE SGreat staff
MICHAEL NGreat service
WILLIAM LGreat equipment, excellent customer service and they are good people. Makes me want to stop by for coffee even if I don't need to rent. I won't rent anywhere else!
JERALD KNothing, everything was great!
JEFFREY SMary runs a tight ship but pulls rabbits out of a hat to try to help all her customers. Great customer service!
PATRICIA FI rented a trailer and truck both kind of last minute for my move and I could not have asked for it to go any smoother. Very very pleased!
TRACEY RIt was the 3rd time using this location in as many years to rent the equipment I needed and every time the same excellent service.
ROBERT AMary and her staff are always great to deal with. She even stayed 30 minutes over closing time to be there for me. She is awesome.
JAMES HMary is so helpful, used their services twice and everything was great!
ANDREW HVery friendly and helpful.
STEVEN MCustomer service was as poor as i have seen . The lady in charge was not attentive and perhaps at times rude and demanding. We will not rent again..
John SExcellent service !!! No improvment needed !!! Thanks a Milliion !!!
LAWRENCE TThey are very professional and the best UHAUL I have ever dealt with.
BRUCE HOver several times using this location, Mary has earned my loyalty.
FRANK CBest ever!! My boerne location staff experience was stellar! They were super helpful and very friendly .
ROLAND BExcellent service!
LORENZO Nmary is easy to talk to and very helpful. Vickyt
VICTORIA MHal was very helpful. He made it happen for us
MARK JI would recommend them to fix the equipment properly I had to crawl through the window to get out of my vehicle once I put it on the trailer because the side fender was stuck couldn't put it down in order to open my door
GERARDO GMary and Daniel were awesome, friendly and very pleasant to work with.
ERIC HWe love that you always come through whenever we need you with friendly service always treating us like family
JAY EMary is the manager of this U-Haul location. She was very friendly and courteous. Mary's professionalism and knowledge are a credit to the U-Haul corporation. This is a great location for rentals. I highly recommend!
ZINA CMary Munoz did a wonderful job from start to finish regarding my rental. very knowledgeable ,and efficient
DALIA PThe have great customer service at this location.
TODD T