Helpful and knowledgeableJOHN PETER R.
Moving Truck Rental in Boerne, TX at Boerne Import Auto Werks LLC
(U-Haul Neighborhood Dealer)
Boerne, TX 78006
Services at this Location:
- Mon-Fri: 8 am - 5:30 pm
- Sat: 8 am - 1 pm
- Sun: Closed
Special Operating Hours
- 9/17/2021: 12:30 pm - 5:30 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Boerne, TX 78006
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
We have the largest selection in the industry!
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Mary was very helpful answering questions, however, there was a problem with the computer not reading my credit card correctly, which Mary did not even try to resolve, instead asking us to use a different card. We later purchased a padlock from the New Braunfels, TX location which was too strong for my fingers to work, so the man (he did not give his name) said he'd reimburse my credit card, which he did not do. There is still a charge for the lock on my card, which I would like reimbursed. I asked for a receipt but he did not provide one. The Boerne location also did not warn us that the driver door mirror slipped out of position every time we hit a bump in the road. We drove through a lot of construction and rough roads/highways, so we had to pull off into rest stops every time this happened over the 6 days of our trip. When they inspect the trucks, this should be on the list of things to look for. This caused a huge safety issue, as the driver could not see the left side blind spot every time it happened. We had an aftermarket mirror that showed the rear of the truck when backing. It would be very useful to install cameras that show the rear of the truck while driving. This would improve safety a lot for drivers who don't have much experience driving large vehicles.STEPHANIE T.
Superior service. Outstanding professionals who make it easy to use UHaul.Carl D.
The very helpful, efficient, and friendly service at this location made our moving experience so much easier. Everything about U-haul is designed to simplify moving.THOMAS M.
The location was in a great location and easy to find. Picking up and dropping off was quick and easy. Thank you!BRADY S.
Super clean, drove well and very cold AC!! Easy pick up and drop off.Ronda J.
i have dropped here a couple of times and they are always very helpful.JESSE B.
Mary is the most helpful informative patient kind humble. This is elite best customer service I've ever had with U-Haul. I will be U-Haul customer for life because of her. Great location, both trucks were so clean, such an easy process, the had everything I needed for my move I mean all the extras I forgot about I was so grateful in my time of need they even carried boxes to my car and took there time like I was family. I was so touched by there efforts that I told everybody on Facebook Instagram Snapchat about how wonderful this U-Haul location is in Boerne Mary is the best and her husband I'm just so so impressed. WOW UHAUL BOERNE IS MOVING MADE SIMPLEDEANNA S.
Super helpful that Mary sent me a message beforehand to call her if I had trouble!!DAVID S.
Service was outstanding and timely as always. Friendly and very helpful staff.STEVEN M.
Best customer service and the lady was super helpful!Abdel T.
Mary Munoz was professional and helpful and friendlyKarl Stephen C.
The car hauler that I rented had one of the tires flat. But, Mary, the location mgr was outstanding with her helpfulness.JED Y.
Sorriest bunch of crooks have run into ...DAVID E.
Mary was fabulous! She even helped me during a very bad drop off experience in Freeport TX. She was professional, made sure I was safe and trailer was super clean. Great experience!ELLEN LOUISE R.
A lady called me this morning and immediately was very rude, asking where is my truck! I stated we returned it in person yesterday before noon. She said hold on a minute then came back on the phone saying yes it was here and hung up. I received a receipt that had an additional day from when I returned it and the fuel was recorded below half a tank when it was actually close to 3/4 when I returned the truck to the receptionist.ROBERT B.
Again Mary is exceptionalROBIN W.
Great customer service!JOSEPH G.
The truck I used needed new wiper blades real bad, the front end was out of alignment pulling to the right. The truck felt very unstable especially when driving on the freeway. I have driven this kind of before and never experienced the kind of handling problems I had with this vehicle.GARY S.
I rented an auto transporter. There were 3 transporters at the Boerne U-Haul location but only 1 could be accessed because of the flooded area/mud and standing water. The transporter was cleanish but not well maintained. The tire strap ratchets were very rusted and the jack stand crank handle was slightly rusted. I had to spray them with WD-40 just so I could use them. Upon my return of the transporter, without any paperwork on hand as to the previous condition of the transporter, I was being accused of damaging the trailer fender. It is my belief that the trailer went back in better condition than I received it since I lubed parts that should have already been lubed. As far as the damage, it did not happen in my possession. Overall I just got a very shady vibe from this experience. I can not say that I would recommend this U-Haul location... I have used U-Haul many times in the past and will continue to use them but not this particular Boerne location.Gilbert M.
Excellent service all the way thru Cruise control did not work. But everything else was great. Mary was great to deal withGARY ALAN W.
Mary was outstanding she helped me out tremendously would definitely recommend her to anyone looking to rent a truck or trailers !BOBBY C.
Mary is excellent!RAYMOND H.
This company keeps their word. What finer thing can be said?SHALMIR N.
Easy drop-off. Great folks. Very helpful.Robert H.