Customer Reviews for Boerne Import Auto Werks LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Boerne Import Auto Werks LLC

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STEVEN D.
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Great experience. The original U-haul I called did not have the truck I needed but called this location for me and made the reservation. I would recommend both u-haul locations on Main Street in Boerne, Tx!!

Teresa V.
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EDWARD H.
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PATRICIA S.
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ADOLFO C.
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Mrs. Munoz runs a great business. She is very customer friendly. Great family owned business!

JIMMY B.
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Just continue doing what y'all always provide. Excellent eqpt., management, technicians assistance. Great over-all performance.

David E.
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Mary was absolutely amazing and went above and beyond to help us. She deserves a raise!

CHRISTIAN P.
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The staff was very friendly and helpful

BILL C.
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JAMES M.
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CHRISTOPHER H.
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Outstanding customer service

MICHAEL B.
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Absolutely awesome representative whom took care of us, beautiful as well, thank you !!

Cathy C.
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CHRISTOPHER W.
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Absolutely nothing. This location takes care of their equipment and clientel. Great fast service.

LANCE S.
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CHRISTOPHER T.
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JAMES C.
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Phillip C.
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Steven P.
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HAYDEN W.
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Poor communication from your Taos office. The Boerne Uhaul location was good and I would rent from them again. However, I would not rent again from Taos

MICHAEL B.
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MICHAEL S.
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ALEXANDER C.
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Mary, is a marvelous lady, the next customer will have a great experience having Mary's help. NO IMPROVEMENT NECESSARY. Will always go to Boerne Auto for rental. Alex !

AUDREY C.
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Initial quote over the phone from national representative failed to recognize we were on a two way trip and quoted one way. Other than that, all was flawless. You agent in Boerne treated us very well and very quickly. She deserves a raise! Best, g&a

DANIEL R.
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good experience!!!

Steven P.
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Staff were professional and helpful. They have my U-Haul business in the Boerne area.

Charles S.
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SAMUEL C.
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Lori R.
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CHRISTINE P.
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DARREL H.
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Mary was great and friendly.

ROBIN W.
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AMBER LEE B.
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Mary was amazing with working with us and had an endless amount of patience.

ROBERT S.
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Mary was extremely friendly, helpful and efficient. She made the process simple and the experience positive. I highly recommend this location.

Georgia K.
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Thank you again for your patience. We were very satisfied.

MICHAEL H.
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Everything was great.

Ryan M.
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Mary was great and easy to work with, and the experience couldn't have been easier!

BRANDY G.
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DAVID P.
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MORGAN C.
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DANIEL G.
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MICKEY J.
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Always good service here! Mary is the Bedt!

SALOME G.
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SEARCY P.
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EDWARD B.
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I had the best service I can remember from this Uhaul location! Thanks so much to Mary for making my work easier - and for her well cared for trailers.

Linda H.
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Times can be stressful during a move. Mary helped in many ways to smooth the way for me. U Haul is blessed to have a person like Mary represent them. She's both professional and friendly offering help and advice on the use of your equipment to a person not familiar to the process. Thank you Mary!!!! Regards, Linda

CHRISTINE T.
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The management here is so helpful and friendly! She knows exactly what she is doing and what she is renting out.

Alan S.
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The drop off location was excellent, very courteous and helpful people.. However it was the third location I went to because the others didn't take trailers. Having a list of locations in the destination city that will take a trailer drop off would have saved time and gas....

Jimmie G.
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Mary was great

KEITH G.
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Alex C.
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Nothing to report at this time.

Rey R.
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William D.
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MATTHEW B.
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awesome thanks Mary for all your help

DAVID E.
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The absolute best service anywhere. These folks really know how to treat people and make a customer for life out of me and anyone who I know in need of these services. Mary is an amazing person who really went above and beyond to take care of me and my family. I can't thank her enough for her care and absolutely fantastic customer service.

KATHERINE H.
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Really nice lady named Mary. The process renting a truck was very smooth and quick. Thank u

THOMAS R.
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Mary is amazing I would hire her in a split second to run my business!

Laurie L.
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KENNETH W.
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STEPHEN P.
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VICTOR M.
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Great customer service, prompt service, will continue to use this location.

Gabriel R.
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Gary P.
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This location is a model of what the U-Haul service should look like every where. Excellent from top to bottom!

Virgil G.
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DAVID L J.
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Mary is exceptional she went above and beyond to make my move to Bend or safe. I would recommend her facility in a heartbeat.

Nick B.
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RONALDWAYNE J.
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Frank W.
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PEGGY K.
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STEVEN B.
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BELINDA T.
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Mary was VERY professional and a polished individual! She explained the whole process since it was my first time and I did not feel like a number...she was magnificent!

HEATHER O.
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Weekends seemed to be a little busy. Seemed like a lot of work for one person in the office. Another person would have expedited the wait times.

ROXZANNA F.
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Very helpful friendly staff

Norm L.
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Hands down the best rental experience I have ever had. For starters, the location was closed, but the owner had came in to take care of a return and stayed to rent me a trailer. Secondly, one of the turn signals and brake light (on one side) didn't work. Rather than ignore the problem and leave my problem to me, she had her husband troubleshoot the problem free of charge. Lastly, as if it could get any better, the overall attitude and kind nature was genuine and refreshing; as this is not the norm in San Antonio (where I lived).

VICTOR M.
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Best uhaul experience yet! Great customer service! Definitely recommend this location!

RONALD M.
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Great experience

DAVID GREGORY H.
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Byron H.
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The trailer had a leak on the front end. Water got on a few pieces of furniture.

MARK H.
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Rey R.
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Always an easy process here

JOHN B.
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Hank T.
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KATHERINE B.
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FRANK F.
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I agree with everyone else in that Mary makes everything go smooth and she is very helpful. When I need a Uhaul again, I'll be getting it at this location.

Alan E.
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Customer did not leave a comment.

Joaquin C.
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Mary always make you feel like a valued customer... I have done business at this location several times, I am always treated respectfully and with a smile! I will keep coming back because of Mary!

ROBERT J.
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DEREK EASON B.
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JAMES M.
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CHRISTOPHER J.
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Ryan D.
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Very nice ... don't change a thing!

Adolfo C.
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I had an incredible experience today and will make sure and use them in the future and recommend them to friends and family. The owners had my vehicle rental ready promptly at my reservation time. The vehicle was nice and clean and got the job done. Thank you Boerne Import Auto Werks!!! 5 out of 5 STARS!!!

ROBERT C.
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Customer did not leave a comment.

Rey R.
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Always great friendly service here!

GARY S.
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Management is a pro, she has a solution to any and all needs, adjustments and on a basis that's your schedule, Deserves a 6 out of 5 stars.

Gary C.
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Easy drop off.

Kelsey L.
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Nothing this experience was great thank you

ROBERT ALLAN V.
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Customer did not leave a comment.

Brian M.
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nothing. The service was perfect.

Richard S.
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No reviews have been submitted for this location.

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