Customer Reviews for Boost Mobile 13650

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Boost Mobile 13650

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Daniel J. on

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Edward H. on

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Kelvin O. on

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Carlos H. on

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El camión que rente tiene problemas serios En la dirección.....muy inestable El aire condicionado funcionaba solo en la velocidad alta. Me parece que está un poco descuidado

Christian F. on

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ricardo B. on

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I got over charged.

Dethrice K. on

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MELISSA M. on

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Great service at this location!

GARY B. on

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Provide a way for customers returning a vehicle to enter the office from the rear without sometimes having to walk a long distance around the end of the strip mall to get in through the front door. I have so far rented twice from them; the first time I was lucky in that the door opened after I fussed with it a while; the second time I and another returning customer had to hike it.

Dennis J. on

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Lawrence H. on

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Will was super friendly and handled everything very efficiently. I have rented at a couple of U-Hauls in Sunrise and the staff were miserable. I will be using this location in two weeks again. I have already told two other people to use this location.... Great job Will.

Darren H. on

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Allen Y. on

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Will the representative is amazing and very professional.

Felixjesus-Tadeo B. on

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Gary A. on

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Truck was very dirty. Not maintained

Jaime M. on

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Sandra M. on

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None

Andres M. on

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Was not given the instruction correctly

JOSEPH M. on

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excellent servicefromemployee

Manuel P. on

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Keana M. on

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Julio Y. on

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LORENZO P. on

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Truck was leaking and vibrating. Called and they said they will reimburse me. Never called me back, this company is a joke. Will spend the extra money and get a Penske next time.

Nara M. on

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Albert K. on

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Everything was smooth and easy. Thanks

Matteo W. on

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It went very smoothly

Reginald C. on

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Fast & Friendly Service. Location needs better signage though.

Sheila M. on

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I was over priced...how did $19.99 end up totaling to $94.00. I didn't complain. Never using U-Haul again. After all this is a scan state... Florida! Watch out senior citizens!!!!

Thomas L. on

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Went very smooth. Easy doing business with them. Will rent from them again.

ROBERT S. on

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MANUEL R. on

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Everything ok

Dennis M. on

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Daniela B. on

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Very happy with the experience

Pasquale S. on

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Courtney R. on

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Will was awesome and made the whole experience smooth, fast, and enjoyable. Great customer service.

JONathan lee B. on

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Trailer leaked

Derek E. on

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Dawn C. on

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Rental experience was excellent. Will was pleasant and very helpful! Definitely recommend to others!

Erick B. on

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improve customer service by the employee

CLAUDIA G. on

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Will is absolutely great! I don’t remember the last time where we experienced such amazing customer service. The system was slow and there was a big line. Will kept everyone at ease while multitasking all system challenges. I wished we could have more Wills out there! The slow system was definitely not a good experience but Will’s excellent customer service skills made it pleasant!

JOSEPH Z. on

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Jennifer S. on

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JEAN O. on

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Will was great , he has great Guest service.

Alexis C. on

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Carlos G. on

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Very professional and prompt service

ROBERT S. on

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nothing evey good

Jose P. on

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Thank you !!!

Jaime M. on

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Good attention from Uhaul employee.

Kerry E. on

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Waited 2 hrs for a online pick up had to pay my help more money due to the crazy delay called U haul and had problems.

STEPHEN J. on

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Lorenzo P. on

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Armando B. on

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Very convenient to rent and drop off

MANUEL R. on

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Nice attention

Victor R. on

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none

Eduardo R. on

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ricardo C. on

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The William's costumer service is excelent

Ross P. on

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The service rep (Will) at this local was very helpful and friendly.

Marco P. on

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Fast and easy access very friendly the atendente

Dennis M. on

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Pick up and drop off was very easy and quick !. I was at Boost Mobile in Shanandoa Plaza I recommend anyone to go there. *****

Beverly G. on

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Awesome service! Thank you, Will, for a great experience! I will turn to you for all trucks in the future!

JEFF D. on

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I dealt with Will who was prompt, efficient, knowledgeable & friendly. Based upon this experience, I will definitely return and recommend this location to my friends & family.

Karen H. on

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William is so great. Muchas Gracias ????

Timonthy P. on

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Clifford S. on

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SOONMIN P. on

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Edgard M. on

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FRANK T. on

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Keep up the excellent customer service. My favorite, go to location.

Salvador B. on

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the front desk lady has belligerent attitude she is supposed to walk with me to the truck, No not this lady she just point at the back door and tell me to go find my truck outside, nice customer service. She didn't even got off the chair.

Matthew F. on

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Robert P. on

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Will offered excellent customer service. He is knowledgeable, amiable, thoughtful for this reason alone i would high recommended Uhaul and I would go out of my way go to this store again because of the service I received.

Octavio N. on

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Andrea C. on

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Will was super nice!

Eric G. on

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Cary J. on

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Good service and customer care great

Michael G. on

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Everything was on point ,keep up the good work And greatness will be yours always!!

Joseph Y. on

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Well I returned the truck earlier that expected, and before I got the instructions by text on how to return the vehicle. So there a bit of misunderstanding on my part.

Sheldon T. on

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LORI M. on

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Patricia L. on

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I rented from the Shenandoah Boost Mobile location, which was very convenient to me. I was able to park my car in the parking lot in front without safety concerns. Will was very courteous and helpful when processing my rental. I arrived at 9am (opening time) and there were already 4 customers ahead of me! I would recommend you arrive 10 minutes early if you are in a hurry and pre-register using the UHaul app. The truck was swept out when I got it and I was able to get all the supplies I needed to safely move my furniture to my new house. I would definitely use this location again.

Victor C. on

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Glen J. on

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Allan A. on

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Daniel S. on

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The rep that help me was excellent, but I used the truck for 11 miles, put a gallon in it to get it back to where it was originally just below the half tank line before returning it and I was charged for 3 additional gallons. Keep ripping ppl off! You're great at it.

Paulo G. on

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I have been renting U-Haul vehicles a lot and this last one was the worst one, truck had bumps on both sides and could not speed over 45 mph and would tremble all over, making it very dangerous.

Jairo G. on

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Will was very helpful and nice on the phone and in person.

Luis M. on

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All fantastic

Ricardo A. on

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PERRY P. on

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BRIANA D. on

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JOSUE B. on

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This Willy has no education, and is rude. Today, 09/25/2019 called me on my phone, Willy from U-haul at 9 p.m. to ask me rudely about the trailer that I have rented, and to let me know that he needs the trailer tomorrow at 9 a.m. For another customer. I want to make it clear that I am paying the rent and that nobody is doing me a behalf. Willy, if you don't have any more trailers available, maybe it's because you're incompetent, but you don't have the right to be rude to customers. And finally, today I discovered that they charged me an extra day. They have stolen my money.

NORMA R. on

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Luis F. on

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given me a additional charge that is not correct. truck was returned on time and the same day.

kyle M. on

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Francis A. on

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Jay R. on

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The person receiving the truck lacks motivation, professionalism customer service skills

Joy S. on

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The truck made a loud scraping noise while driving and I was charged a refueling charge and a gas charge even though I added gas before returning the truck. For goodness sake even they admit on the bill I only drove it 17.2 miles! I put in 2.21 gallons of gas, so even if that truck gets poor gas mileage and I had a heavy load they cheated me on the fuel charge. they charged me $30 refuel fee and 14.40 for the gas I supposedly didn't replace!!! I only drove it 17.2 miles.

Michael C. on

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The trailer I rented was dirty and did not appear to be well maintained. Would not use for any long trips.

FRANK T. on

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By far my favorite location. Courteous and dependable service. Highly recommend this Uhaul location.

Jose C. on

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Dont change price per mile. Rented on a Sunday then again on a Saturday and charged different rates

Marysol M. on

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Customer did not leave a comment.