Customer did not leave a comment.Martha G.
Customer Reviews for Bootheel Collision
(U-Haul Neighborhood Dealer)
Kennett, MO 63857
(On South bypass)
Services at this Location:
- Mon-Fri: 8 am - 5 pm
- Sat-Sun: Closed
Special Operating Hours
- 5/27/2022 - 5/31/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Patrick M.
The experience all together was horrible. They didn't have the right key to the truck I was suppose to pick up. I was suppose to drop it off in paragould but they didn't put it down for that so I had to drive it all the way back to kennett. I reserved a truck in paragould that they said they had and ended up not having so that's why I had to go to kennett. They need to do more communication with each other and keep the online updated better.Kassondra S.
Customer did not leave a comment.Torrey A.
It was well run. Don't see any improvements.Gerald G.
This site was great! The know how to talk to people!Mary Jo B.
The guy was so helpful. I do not remember his name. He went above and beyond.Ashley C.
Very simple drop-off procedure, would recommend to anyone.Patrick S.
Customer did not leave a comment.TORIAN B.
Everyone at Bootheel Collision was very helpful and the service was very quick.BRIAN H.
Customer did not leave a comment.Price G.
Spray for roaches. There were roaches in the truck when I started loading it.Scott H.
Customer did not leave a comment.Deborah B.
It was a small crowded parking lot so not room to park the uhaul at arrivalKatelynn C.
The proprietor was very helpful and provided excellent service!Gary P.
dropped off truck early, no employee interaction.Teddy P.
Great service & explained trailer function very wellgreg R.
Customer did not leave a comment.Melissa P.
Customer did not leave a comment.Larry L.
Customer did not leave a comment.Lorenzo J.
I would like to acknowledge the two young men who helped make this experience worth the while, Octavian Butler and Darrin from the Union location in Memphis TN thanks a lot!MICHAELA M.
Customer did not leave a comment.shirley W.
Customer did not leave a comment.Carl G.
Customer did not leave a comment.Phillip B.
Have rented here many times. They did not have a truck available or I would have used them again this time.Greg C.
Customer did not leave a comment.Susan B.
Customer did not leave a comment.Michael B.
thee was no one there when I returned the unitmerlin W.
Customer did not leave a comment.Pamela L.
They told me extra days would only cost 19.95 a day and then when I turned in it cost me $40 a day plus insuyper day plus taxes and air did no work on truckJames G.
I have only dropped off here. No complaints.Cristal F.
Trailer worked out great for my purpose. Facility where I picked up the trailer provided top notch customer service. Thanks!Mark R.
A very professional atmosphereHerb L.
Customer did not leave a comment.JOSE S.
The pick up location was good. Our biggest issue was a problem with the u-haul website itself which resulted in it taking almost an hour to complete the process.Marla R.
Customer did not leave a comment.Samuel S.
Customer did not leave a comment.HARRY E.
Customer did not leave a comment.mary D.
Customer did not leave a comment.Gary W.
Customer did not leave a comment.Suzie M.
Customer did not leave a comment.BRADLEY L.
Customer did not leave a comment.aaron C.
Hard to find. Address listed isn't correct. They don't answer the phone - it turns into a fax machine number after a few rings. It took us over an hour and 4 stops to ask for directions before we could find it. Very frustrating! Once we found it, we had to drive across town again to pick up the appliance dolly.Dennis W.
Customer did not leave a comment.GLORIA H.
Customer did not leave a comment.Kathy C.
Customer did not leave a comment.Deborah B.
Customer did not leave a comment.david H.
Customer did not leave a comment.samantha S.
I was supposed to be in a 10 foot economy I was comped a 17 foot which took all my money for gas. Which left me broke, the brakes were so bad on the truck it scared my children. I have used Uhaul before and all were good but this time it was awful and scary.tracy R.
Customer did not leave a comment.RAY P.
Again, there is absolutely no reason for improvement!Teresa E.
I made my reservation at another pick up location and was told the day before pick up that the location had been changed. This location was fine, but it was out of my way and not where I had been expecting to get my trailer.MICHELLE R.
I RENTED A 26FT TRUCK AND TOW DOLLY AND WAS TOLD I COULD PICKUP BOTH AT BLYTHEVILLE LOCATION AND THEN WAS TOLD AT LAST MINUTE I HAD TO DRIVE TO THIS LOCATION TO RETRIEVE SUCH DOLLY. THIS WAS UNACCEPTABLE!LISA C.
The original pick up location was mover - there was no phone # to call listed on my information - we drove around for about 30 minutes looking for the pick up location, it did not come up on google mapsALLEN W.
Customer did not leave a comment.RUSSELL W.
Customer did not leave a comment.Sally M.
I dropped off after hours, but was easy to find the drop boxJAMIE A.
The people in Kennett was helpful.Carla K.
Customer did not leave a comment.CAREN E.
Customer did not leave a comment.WILLIAM W.
Customer did not leave a comment.BRENDA L.
Customer did not leave a comment.raymond N.
Customer did not leave a comment.RAYMOND N.
Customer did not leave a comment.DAN S.
Customer did not leave a comment.MICHAEL M.
Customer did not leave a comment.WAJIHA N.
Two very nice young men took care of the trailer for us. Backing it in themselves and unhooking it. Very fast and easy return.DAVID K P.
Customer did not leave a comment.Fred R.
Customer did not leave a comment.GAIL G.
The trailer was full of dirt. Previous user did not sweep out at all. Customer Service was EXCELLENT though upon pickup!Tobye M.
Customer did not leave a comment.LEONARD S.
Very good experience.RON B.
Customer did not leave a comment.TAMARA W.
When you leave with a smile, and a pleasant return of truck and equipment, what more can one ask for?MACK M.
Customer did not leave a comment.KRISTI M.
I reserved the truck in Blytheville and the truck I wanted was suppose to be 26 footer! Had to go to Kennet to pick the truck up and then it was a 17 footer. Then had to drive 40 miles just to get it to my house before I could even use it. Then after I was done with had to drive it back to Kennet whick was another 40 miles! So total mileage for everything was 219 miles. 80 miles of that was to pick up and return the truck just do I could use it. I did receive a $40.00 credit but what about the gas money I had to spend to drive back and fourth just to get to the location I lived. Very upset and will probably never use Uhaul again! No one will probably even see this any way! As far as customer service from the location I picked the truck up from was excellent!!!!!!!!JASON P.
Customer did not leave a comment.LARRY W.
Customer did not leave a comment.DOUGLAS C.
Customer did not leave a comment.MICHAEL B.
Customer did not leave a comment.DANNY RAY M.
Customer did not leave a comment.STEVEN R.
we asked for a 17' truck got a 14' it took us two load to get stuff out of home, if I would of use a 17' twice i would not be going back with a friends pickup. We asked for a special dolly, didn't get it, all of these problems came from outside when we made the reservation. They should of called ahead to set up our needs.GREGORY W.
Customer did not leave a comment.CARL S.
Customer did not leave a comment.BOBBY C.
Customer did not leave a comment.Linda H.
Customer did not leave a comment.NAKITA M.
Customer did not leave a comment.JUDY J.
Customer did not leave a comment.Kim A.
Great guysBrian W.
Customer did not leave a comment.JOHN J.
Customer did not leave a comment.Charles R.
Customer did not leave a comment.MICHELE S.
Owner very friendly and provided great directions and assistance to me.HAROLD T.