Customer Reviews for Boothill LLC

1. Windshield was not property secured to the truck, hit a bump in the road and the windshield moves. 2. Transmission not shifting correctly, waiting extra fuel because the rpm,s are not allowing the transmission to shift correctly. 3. Driver door does not close property, have to slam the door to have it close all the way. 4. Truck was not property cleaned, dirt and sticky stuff on floors and dash. With covid virus, the truck was not cleaned property. Advised the location employee and they seem not to care. This truck should have never been issued out as it was not in a safe condition, with windshield being loose and not property cleaned

Lower the mileage we pay so much for the truck then mileage it's just to much

Keep up the great work and customer service!!

They were so helpful, and kind. Thank you

Very friendly and courteous representatives.

Truck needs to be taken out of service . About caused what could of been a fatal accident ! Grinding brakes, kingpin seems to be bad threw me into an oncoming lane of traffic due to poor steering issues. Has a check engine light on in which I did take pictures of

Better indication of where to park truck. The one on key drop box you don't read until you're done checking in everything.

more options

They were very friendly and helpful

One of the best places I have rented a moving truck from . This will be my new place where I rent all my trucks from .

Not much I thought service was excellent.

Great customer service

This has been the second time in month and a half that my reservation was unavailable at the time and place reserved. I had requested a $50 money back guarantee the first time, and it never went through. I am now requesting another $50 money back guarantee for this reservation, and I request that you honor my request. Thank you, Jeffery and Liana Suarez

I guess nothing much at the moment.

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Just great service

We paid for movers through your company and no one ever showed up . The company Movers help that your business works with is a scam. I will never be using this company or movers help again. I ll be telling all of my family of this company and how they scam people out of money

You can not improve perfection!

Easy check in and return. Reasonable price. Great customer service.

My adapter was on when we test the dolly if all light turn on but when I arrived at my destination it was gone there was no way it would've fall

I did online reservation and the lady at the counter started yelling at me say I don't have a reservation and I said I have a code and she said no you don't! You need to wait! She was a grumpy old lady and she probably shouldn't do U-Haul if people bother her

I needed a truck unexpectedly call and they had a truck available. Was only there a few minutes and on the road. They were friendly and fast service

Everything went well, no complaints

While the truck was clean the door for the cargo area jammed and wouldn't close. I called for assistance (about midnight) but the soonest a mechanic could come out was 330am.

I am very satisfied with the service and product I will use this location again for my next rental

This location was super confusing when it came to the pick up and drop off of the uhaul. They over charged my account and tired to charge me for fuel when I know I fueled before I dropped the truck off.

Super sweet folks. Love this place

Always a great place to rent.

Truck was full of dirt I had to lay a blanket down before I could bring anything onto the truck. After returning the truck I was charged an extra $27 for what? I have no idea. No I would not recommend this place to anyone........

Nothing

The truck was not clean in back,appliances Dollie was not locked in plac,

My experience with this dealer was really pleasant. I was 2 hours late getting there and my truck was ready and the owners were great to deal with in all aspects.

Nothing

Thank you it was an excellent experience like always

They are very friendly. And I've been here before. I have nothing negative to say about this place.

Keep it the way you guys are friendly and courteous

Excellent fast service

Made a reservation a week in advance and still didn't have a dolly I rented

Great service. Friendly owners. I will use them again and I recommend them to others.

I have been doing business with BOOTHILL for years. I Trust , Respect Patty and Mark 101%. We have become Business Friends . They are extremely caring and work above and Beyound any corporation in their same field. It's nice to do business with people that REALLY CARE. Customers Forever, The Gilbert's 5625333445 Small Businesses Work For and With The People

Nothing they were very polite and professional. They took great care of us. Very helpful great place to go.????

People were real nice there

We got charged for a broken mirrored that was already broken. Their was hardly any gas in the gas tank. I do not recommend anybody renting from this facility.

If you want a hassle, go there for old people treatment for sure.

Door was locked. No one at the facility. Dropped the trailer unattended and unlocked. Hope it's still there and checked in.

The lady called two persons. One related and other who was not to confirm who I was. I rented a tow trailer for a vw bug. I was unable to pay cash. Just seem like a lot for a rental?

Nice friendly service

Personable!

Great service

Need to service trucks. Brakes and to much play in steering

Worst experience I have ever had

Nothing, we were completely happy !