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JASON H
Customer Reviews for Borinquen Envios
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The UHaul rep at the office was very friendly and helpful. I would use this location again just because of him!
Cathy WHe helped me when i needed it last minute
Patrick MIt’s always a pleasure renting from this location.
Qiana TThis is by far the best experience I’ve ever had at U-Haul. Angel was extremely attentive and efficient. Highly recommended
Ruben TGreat customer service and overall experience. Super easy and quick pick up and drop off.
Juliette CEverything was good
Narcisa NVery helpful and respectful
miguel dAnother great experience! Gentleman there was super helpful in getting the trailer checked in and unhooked upon delivery. Very friendly, If another trip back home with trailer is necessary I will be returning to this location. Thank you for making this move seamless and easy. I appreciate the assistance. 👍
BRIAN LBy the time I returned the truck, the store was already closed, which it was fine.
Milena UService was great. Will rent again
Gregory SPerfect!
ALBERT AAngel was great to work with
Dax DThis location is the best … amazing customer service ! Happy as always !
SASHA HNo need for any improvement. Angel was the best customer service representative my family and I could ever ask for. He served as an exemplary model of a family-man who understands the needs of his clientele. Highly recommended for anybody needing moving services/resources.
Warren NEverything is already done
Donald JExcellent service and very friendly
ALEJANDRO WNothing. Great service. Some uhaul locations the staff is rude. Not this place
Keith sExcellent customer service.
Stavros LPerfect!!!
Xavier GReally would like an explanation as to why I was charged additional mileage for a 550 mile trip. My car traveled behind the truck for the entire trip and registered 550 miles, the map and all apps show about 550 mile trip and yet I was charged for exceeding 600 miles in the truck. Someone explain that to me? Really. I want an explanation.
JOHN HSuper great customer service!
HEBER PExcellent attention and Services Thanks
LUIS BExcellent attention and willing to serve our needs
ALEJANDRO WCheck the trailer that is use to tow cars.. The bell to secure the tires comes loose frequently during travel..I rented a trailer and the bell come loose I was never ask yo see a video or explain about it thank you This is safety violation
WILLIAM SNice experience, thank you 😊
Fabiola BEverything went smooth, thank you for the service
LINA B100% Recomended
Hector NPhenomenal customer service from Angel
BIJAN LI recently had the pleasure of using U-Haul for picking up a car transporter, and I must say, the experience was outstanding. From start to finish, the service was efficient and friendly, which made the entire process smooth and stress-free. The team at U-Haul was incredibly welcoming. They greeted me with smiles and were eager to assist, answering all my questions with patience.
Antwom GExcellent service and friendliness
HERNAN NI WENT LAST MINUTE ON A SATURDAY, THEY WERE ABLE TO GIVE ME A TRUCK!!!!! ALWAYS HELP ME OUT.
THOMAS STuve un servicio rápido y la persona que me atendió fue muy amable.
JIMMY TTo help me put the trailer on everything was great thank you
Stephen AVery friendly service from young man you accepted the truck
Kathleen LAngel is the best! Such a good guy and the reason I rent all my UHauls from him exclusively.
ERIC MHave the truck and supplies the customer ordered at the location they ordered from ,I had to drive across town to get the truck from a different location than the one closest to my house and then go to the original location to get less than half the moving pads I ordered .
MICHAEL MExclent !!
ILAN KThis Guy, Angel Is, Very Very Very Very Good Man
MARIO Hamazing service
CRISTIAN CAngel took care of my needs. He was courteous, professional, and a genuinely nice person to deal with. The personal interaction is why I would be back and recommend this location.
Brian MNo comments! everything was fine.
WALNER AHands down the best u-hual location I've been to so far. He was very professional. Location was clean, Autotransport is what I rented and it looked practically new, the lot was organized. I was in and out within mins. Helped me hook up my truck and had me on my way in 10 mins. Top notch customer service. Highly highly recommend!!
CARLOS FExcellent service and attention.
DORYS DCouldn’t ask for better service!
GREGORY SN/A
YADIRA SIt was the only location that helped after I was sent to multiple locations
ALEXIS GAngel was so kind, attentive and helpful gentleman. He was so sweet great experience!
JHENNEVA YAlways a quick, smooth rental experience.
THOMAS SAngel was very helpful and pleasant to work with. Definetly will return when needed.
ALONSO HNothing! I had exceptional service at the Davie location
KAREN EFor who is a secret that moving is not easy and very physically and time consuming but with my U-Haul rental was very smooth and I went on a Saturday Ottis helped me set up my pick up for Sunday because they are closed but I did it through the app and it was super fast and easy and the best thing affordable. They will reimbursed you for the mileage you did not used thank you! ⭐️⭐️⭐️⭐️⭐️
NAYROVI PExcellent experience from start to finish. Ángel, who assisted me at the Davie location, was extremely kind, professional, and very courteous. He took the time to explain everything clearly and made the entire pickup process smooth and stress-free. The equipment was clean, well maintained, and ready on time. Overall, the customer service was outstanding, and I would definitely recommend this U-Haul location to anyone looking for a reliable and pleasant rental experience.
JUAN Rbest service Ive evet had thanks
RAY RVery easy process!
Timothy Kno problems with anything
KENNETH GGreat customer service. Angel is great!!
ENNIO ATodo al 💯 por ciento
TOM RFrom the initial reservation to the final drop-off, the service and attention from the owner were outstanding. He was extremely helpful, professional, and attentive, providing excellent service throughout the entire process. He is professional yet personable, and he truly went above and beyond. I highly recommend this business to anyone looking for fair rates, clean equipment, and exceptional customer service.
Hector D