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Kamleshwaran R
Customer Reviews for Bradner General Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck was filthy, hours after I was pulled over by RCMP because he was unable to identify the license plate of the U Haul truck. No furniture pads supplied in bag at rear of truck. Truck has major driveline vibration.
ROSS GThis place was amazimg service was lovely. Had a welcoming and at home feel would highly reccomend again for uhaul or for any other general things.
Teegan DThe unit's horn did not work and should be fixed immediately.
BRIAN SEverything went great, no issues.
Allan WRetailer pick up was excellent !!! Uhaul booking was a nightmare !!! Booked a month in advance then was called 2 days before pickup that I would have to go 300 km or to the USA to pick up a 26 ft Or a 20 foot and open trailer to move my furniture 6 hours away which included 2 ferries and overnite packing Was passed to 4 ppl over 2 hours on the phone until someone in Florida found 2 26 foot trucks less than an hour from my departure location This business is going to crap No one cares about customer service Everything is contracted out And it’s a roll of the dice whether you get a truck the day you need it No compensation for the stress and inconvenience and then got charged .99 cents for going over the km limit ! Seriously I have used Uhaul for many moves over years but this will be the LAST time !
Leah FThe woman who was working there was very nice but because she has her own store to run, she could not help me right away and so my day was very delayed from there. I don't like that U-Haul is now little outlets in other stores, it's prevents excellent service. The truck was not clean.
Jennifer HEverything was perfect!
Roger RBradner store was great and assured me it was not my fault for the miscommunication
dale gBooked the uhaul to a specific location, the reservation was saying the truck might not be available and that I would be contacted by a uhaul representative in the next days. Got a call as expected saying the truck was available at the location without specifing the location wasn't the one I booked at but a different one 30km away! Needless to say, at the end I had an extra $200+gas additional km. Thanks.
Andrea BBlow out the dog hair that was in the cab of the truck.
Jordan O