Customer Reviews for Brad's Wrecker Service Inc
(U-Haul Neighborhood Dealer)

94 reviews

1737 US 64 Hwy   Rutherfordton, NC 28139

(828) 395-6032

Hours

  • Mon–Fri
    8 am–5:30 pm
  • Saturday
    8 am–1 pm
  • Sunday
    8 am–12 pm

Services at this Location:

Contact Us

(828) 395-6032

1737 US 64 Hwy
Rutherfordton, NC 28139

Services at this Location:

Hours

  • Mon–Fri
    8 am–5:30 pm
  • Saturday
    8 am–1 pm
  • Sunday
    8 am–12 pm
No photos available
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

It says 19.95 so why did it cost me 169 dollars to stay in town? I do not understand the pricing.

April B. 
Rating:
5.0

Amazing customer services from the dealer. Did a great job getting me what I needed and I'm only going to that dealer. My first time using u-haul and it was a great experience. Really helped me out when I was in a bind. The dealer I went through really need a lot of appreciation. I'm going to recommend everybody to go through them. If u-haul see this please do something for them. They doing a great job for you all.

Matthew B. 
Rating:
5.0

The people make all the difference. They were friendly and very helpful

Chris R. 
Rating:
5.0

Customer did not leave a comment.

julius M. 
Rating:
4.0

I didn't get a copy of my bill emailed to me

John H. 
Rating:
5.0

Customer did not leave a comment.

Shirley M. 
Rating:
5.0

Customer did not leave a comment.

Samuel K. 
Rating:
5.0

Customer did not leave a comment.

ken H. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Staff at Brad's were extremely helpful and easy to work with. Phones were always answered promptly, equipment was available on time, and staff were very friendly. This was by far my best U-Haul rental experience.

Shawn C. 
Rating:
5.0

Excellent customer service and beautiful pickup truck

Gretchen K. 
Rating:
4.0

Uhaul's website stated this was a mobile check in and our location, it is not. That should be updated.

Tammy R. 
Rating:
4.0

Uhaul charged me for "safetrip" BS after I opted out TWICE . Looks like intentional theivery. Crooks Crooks Crooks

Charles W. 
Rating:
5.0

Customer did not leave a comment.

Walter C. 
Rating:
3.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Customer did not leave a comment.

Jeff H. 
Rating:
5.0

Customer did not leave a comment.

Vanda W. 
Rating:
5.0

Customer did not leave a comment.

Regan O. 
Rating:
5.0

Very professional. Fast and courteous.

Mark D. 
Rating:
5.0

Clean and very helpful

Joel W. 
Rating:
5.0

We chose a location from your web site that no longer was a Uhaul drop off site. Created a lot of problems trying to find a location since I wasn't familiar with the area. Brad's Wrecker Service was great but this had happened to him before. You need to update your website ASAP

Jerry C. 
Rating:
3.0

Customer did not leave a comment.

Colin H. 
Rating:
5.0

Customer did not leave a comment.

Joel W. 
Rating:
3.0

Friendly, patient, and courteous personnel.

Robin W. 
Rating:
5.0

This rep was accommodating as she could have closed on time and charged more for the day and explained the situation so I was less angry about paying so much money at drop off.

JOHN Z. 
Rating:
5.0

Nice folks

richard P. 
Rating:
5.0

Customer did not leave a comment.

Miguel M. 
Rating:
5.0

Customer did not leave a comment.

philip C. 
Rating:
5.0

Customer did not leave a comment.

Raymond M. 
Rating:
3.0

Customer did not leave a comment.

Galen B. 
Rating:
4.0

Be sure it fits your towed car.

Douglas M. 
Rating:
3.0

Customer did not leave a comment.

Ray H. 
Rating:
5.0

Customer did not leave a comment.

emma S. 
Rating:
5.0

Customer did not leave a comment.

Aidan C. 
Rating:
5.0

Customer did not leave a comment.

Andrew S. 
Rating:
5.0

Customer did not leave a comment.

Chris L. 
Rating:
5.0

Customer did not leave a comment.

Joel W. 
Rating:
5.0

Customer did not leave a comment.

VANDA W. 
Rating:
5.0

Customer did not leave a comment.

Gina H. 
Rating:
5.0

Very helpful

Gary R. 
Rating:
5.0

The people working here are friendly and well organized.

David W. 
Rating:
5.0

Customer did not leave a comment.

Rechel H. 
Rating:
5.0

The people at this location were very professional and helpful. I had made my reservation on line and it was indicated that the equipment I wanted was not available, however when I got there they had plenty of what I needed. Enjoyed working with the people there.

Harvey I. 
Rating:
5.0

Customer did not leave a comment.

CAROL J. 
Rating:
5.0

Customer did not leave a comment.

Shawn L. 
Rating:
4.0

Customer did not leave a comment.

Mark W. 
Rating:
1.0

I RETURNED MY TRUCK ON THE CORRECT DAY, AUGUST 6TH AT 2PM. I RECEIVED THREE CALLS AFTER I HAD RETURNED THE TRUCK ASKING WHEN ID BE RETURNING THE TRUCK. I SAID I RETURNED THE TRUCK SATURDAY AFTERNOON AT 2P AIGUST 6TH WITH A FULL TANK OF GAS. I HAVE NOW BEEN CHARGED 50DOLLARS FOR AN EXTRA DAY OF RENTAL WHICH IS THEFT O. UHAULS PART. I DEMAND MY FUNDS RETIRNED. YOUR TEAM FAILED TO PROCESS MY ON TIME RETURN AND I REFUSE TO PAY. I WILL SHOW UP AT LOCATION ANNOUNCING THIS THEIVERY IF THESE CHARGES ARE NOT REVERSED IMMEDIATELY

Elisa B. 
Rating:
5.0

All was good!👍🏁

Raymond P. 
Rating:
5.0

Nothing

Mathew L. 
Rating:
5.0

The associate at Bradley's Wrecker Service was extremely nice and she explained my options really well.

Tracy M. 
Rating:
5.0

Customer did not leave a comment.

Joel W. 
Rating:
5.0

Customer did not leave a comment.

Doug G. 
Rating:
5.0

Service was excellent! They had the trailer pulled and waiting on me when I arrived. They hooked the trailer up and inspected everything including brake lights and blinkers. Extremely nice people!

GREG B. 
Rating:
4.0

Customer did not leave a comment.

Josephine M. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

Lance C. 
Rating:
5.0

Excellent customer service Will do business with again Thanks

robbie D. 
Rating:
5.0

Customer did not leave a comment.

ERIC H. 
Rating:
5.0

Customer did not leave a comment.

Amy O. 
Rating:
5.0

Customer did not leave a comment.

ANDREY L. 
Rating:
5.0

Customer did not leave a comment.

Donald N. 
Rating:
5.0

Professional, friendly, helpful!

Sandra T. 
Rating:
5.0

Brads was great, just way out of our way. We spend 4 hours trying to change our location before we turned it in and were unsuccessful. A more stream lined approach to communication would have been helpful.

Sara W. 
Rating:
5.0

Customer did not leave a comment.

Erica S. 
Rating:
5.0

Customer did not leave a comment.

JOHN T. 
Rating:
5.0

Customer did not leave a comment.

Joel W. 
Rating:
5.0

Wonderful experience!

Lance C. 
Rating:
5.0

Customer did not leave a comment.

Nicholas H. 
Rating:
4.0

Insurance was added I did not request...I was told the insurance option was pre-checked.

Vincent H. 
Rating:
5.0

This was the best experience I've ever had! Don't change anything!

Arretta G. 
Rating:
4.0

Very friendly and helpful staff.

Mary W. 
Rating:
1.0

Get the correct email address.

SHIRLEY M. 
Rating:
5.0

Very friendly staff!

Mary W. 
Rating:
5.0

They were excellent and helped beyond just doing business. I spent appreciated their efforts and smiles throughout.

STEPHEN D. 
Rating:
4.0

Customer did not leave a comment.

Allan B. 
Rating:
5.0

Everything went great. No problems.

Jean T. 
Rating:
5.0

Customer did not leave a comment.

Takirah M. 
Rating:
5.0

Customer did not leave a comment.

Nick R. 
Rating:
5.0

Very nice and helpful. Best rental experience I have ever had.

Scott M. 
Rating:
4.0

Customer did not leave a comment.

Lyle G. 
Rating:
5.0

Customer did not leave a comment.

Jim M. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN T. 
Rating:
5.0

Brad's Wrecker, were efficient, and quick to help .

Robert L. 
Rating:
5.0

Great location, easy to return after hours.

JAMES G. 
Rating:
5.0

Very friendly and helpful!!! Definitely recommended

Gary R. 
Rating:
5.0

Very helpful throughout the entire process. They even offered to meet me after hours to pick up the trailrif needed!!

Gary R. 
Rating:
4.0

They were great

Joseph W. 
Rating:
5.0

I can't think of anything to improve, the experience was very good.

JAMES G. 
Rating:
5.0

Customer did not leave a comment.

JILL K. 
Rating:
5.0

Great friendly service

JAMES T. 
Rating:
5.0

Customer did not leave a comment.

Timothea O. 
Rating:
5.0

Customer did not leave a comment.

KRISTA F. 
Rating:
5.0

The business had closed when we arrived. I called them and they told us where we could drop the truck. It was very easy to do. Then later they called us back and made sure we had no issues dropping it off. They were so nice and kind. Made it easy for first time I haul users.

steven J. 
Rating:
5.0

The location was great, staff were nice and assisted in connecting the trailer to my vehicle. Paint and graphics appeared faded on this trailer and the aluminum was dingy, Once on the road I realized it wasn't pulling well, when I stopped to check the air pressure; 1 of the 4 tires only had 20psi. I pumped it up to match the other tires at the next fuel station and it helped. I don't feel like this was the fault of the location, it probably arrived to them in this condition. This particular trailer could have used some overall maintenance. Thank you!

JAMES G. 
No reviews have been submitted for this location.

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