Customer Reviews for Brakes Unlimited
(U-Haul Neighborhood Dealer)

448 reviews

2712 Coors Blvd SW   Albuquerque, NM 87121
(1 Building North of Blake)

(505) 242-4145

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 4/20/2021 - 4/21/2021: Closed

Services at this Location:

Contact Us

(505) 242-4145

2712 Coors Blvd SW
Albuquerque, NM 87121
(1 Building North of Blake)

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 4/20/2021 - 4/21/2021: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Erin B. 
Rating:
3.0

Customer did not leave a comment.

Kathleen M. 
Rating:
5.0

Excellent customer service.

Loc D. 
Rating:
4.0

Customer did not leave a comment.

Brianna G. 
Rating:
4.0

David was very accommodating and friendly.

VALENTINA M. 
Rating:
3.0

Customer did not leave a comment.

Stefan O. 
Rating:
2.0

Customer did not leave a comment.

Kenneth F. 
Rating:
3.0

Customer did not leave a comment.

Denise R. 
Rating:
5.0

Very good service and explanations on how to use equipment good service ,thank you

Tony G. 
Rating:
5.0

Customer did not leave a comment.

LYNETTE S. 
Rating:
4.0

the locking mechanism, plate needed replacement. Substituted lock style to secure, minimal impact, good service

Eugene W. 
Rating:
5.0

Customer did not leave a comment.

Winona G. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH J. 
Rating:
5.0

Customer did not leave a comment.

miguel P. 
Rating:
5.0

Customer did not leave a comment.

Tammy J. 
Rating:
5.0

Thanks!!!!

Roberto J. 
Rating:
5.0

Customer did not leave a comment.

Robert N. 
Rating:
5.0

Customer did not leave a comment.

araceli V. 
Rating:
5.0

In California the rate to get back to OK. was way over priced!!! $866.00 explanation "Supply and Demand" I drove my car from Sacramento to your fellow in NM who was VERY Helpful!!

joy S. 
Rating:
4.0

Customer did not leave a comment.

Ivan Q. 
Rating:
5.0

Very good service over the phone and in person. Would highly recommend this place.

Veronica M. 
Rating:
5.0

Customer did not leave a comment.

RON G. 
Rating:
5.0

Customer did not leave a comment.

Pete O. 
Rating:
5.0

Customer did not leave a comment.

Prudence S. 
Rating:
5.0

Customer did not leave a comment.

Daryl P. 
Rating:
5.0

Customer did not leave a comment.

ayeisha L. 
Rating:
5.0

Customer did not leave a comment.

Heber D. 
Rating:
5.0

Customer did not leave a comment.

Manuelito G. 
Rating:
5.0

Customer did not leave a comment.

Heber D. 
Rating:
4.0

Customer did not leave a comment.

Crystal C. 
Rating:
5.0

How can you improve on excellent service?

gerald C. 
Rating:
5.0

Customer did not leave a comment.

Manuelito G. 
Rating:
5.0

Customer did not leave a comment.

Mary P. 
Rating:
2.0

I was told that I could turn my trailer anywhere i needed to found out I could not. Was not happy at all.

William B. 
Rating:
5.0

Customer did not leave a comment.

Maria A. 
Rating:
4.0

Great Customer Service

Cristian P. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL T. 
Rating:
5.0

Customer did not leave a comment.

Sergio S. 
Rating:
3.0

Choose vendors that are more professional in service and appearance. Too many uhauls are operated by businesses and people that are off-putting in how they look or how they perform their service.

Levi Y. 
Rating:
5.0

Was quick and easy to do, from pick up to return, had no problems.

Pete Z. 
Rating:
5.0

Customer did not leave a comment.

Caelan C. 
Rating:
3.0

Very friendly gentleman helped me return my trailer, easy to get to.

David M. 
Rating:
5.0

The whole check in through the phone didn't work. For some reason or another it wouldn't allow us to return truck. It wouldn't pick up my location but location was on.

rhonda F. 
Rating:
5.0

Great customer service ????

Rudy V. 
Rating:
5.0

Customer did not leave a comment.

Arthur P. 
Rating:
5.0

Had a great experience dropping off truck. Very personable and friendly guy running the shop!

Eddy Y. 
Rating:
4.0

This pickup location was way out of my way. Should have moved the equipment to the location I scheduled the pick up from or compensated me for the inconvenience.

Roy D. 
Rating:
1.0

The man was rude, and unprofessional. it did not come with the ramp like I expected, I was not told that I have to pay for gas, I was not told that I have to pay for insurance, and it was not anywhere 19.95 like advertised. I'm very unhappy with the u haul service and will never use again.

Valerie R. 
Rating:
5.0

all ok, friendly service.

bob M. 
Rating:
5.0

Owner/manager was very helpful and friendly.

Rick P. 
Rating:
5.0

I tried to check the trailer in on-line and had to keep it an extra day because the online check in didn't work. You need to use Chrome and nothing in the Uhaul Share site said that. Very frustrating, I had already unhooked it and had to hook it back up and go home, call T-Mobile to find out why the location on my phone wasn't working when it was on.

Kristen R. 
Rating:
5.0

Nothing. Its a good location, and friendly business.

Wanda V. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

LINDA M. 
Rating:
5.0

Everything is perfect good job

Laura G. 
Rating:
5.0

Awesome service and very friendly

Karen S. 
Rating:
5.0

Customer did not leave a comment.

JOSE E. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN V. 
Rating:
5.0

Customer did not leave a comment.

Dominic E. 
Rating:
5.0

AT THE END OF THE TRIP I WAS TOLL THAT I HAD RUN OVER MY MILEAGE LIMIT I DON"T UNDERSTAND THIS. IF I RENTED THE TRUCK FROM PORTALES TO ALBUQ NM WHY I ENDED UP PAYING MORE AT THE END OF MY TRIP.!! 505-385-3214

Nicolas M. 
Rating:
3.0

Customer did not leave a comment.

STEPHEN N. 
Rating:
4.0

Customer did not leave a comment.

DANIEL H. 
Rating:
5.0

Customer did not leave a comment.

joe L. 
Rating:
4.0

Customer did not leave a comment.

Johnny M B. 
Rating:
3.0

Customer did not leave a comment.

kevin A. 
Rating:
5.0

On line check out is confusing.

FAUSTINA C. 
Rating:
5.0

Customer did not leave a comment.

Gabriel P. 
Rating:
3.0

Customer did not leave a comment.

Seth B. 
Rating:
3.0

Customer did not leave a comment.

Danielle W. 
Rating:
5.0

Self equipment return

Juan A. 
Rating:
5.0

Customer did not leave a comment.

JULIE N. 
Rating:
5.0

Customer did not leave a comment.

Jay M. 
Rating:
5.0

Customer did not leave a comment.

Jasmin G. 
Rating:
5.0

Lovely calico shop cat greeted me, and check in was very easy.

Elisa M. 
Rating:
4.0

Customer did not leave a comment.

Jay M. 
Rating:
5.0

Customer did not leave a comment.

JASPER M. 
Rating:
5.0

Customer did not leave a comment.

FELIPE M. 
Rating:
5.0

Dave was extremely friendly and an all around good guy. Pickup and drop off is easy, even after hours.

Brian B. 
Rating:
3.0

It would be helpful if someone was there on Saturday when customers drop off rented trucks.

Mona P. 
Rating:
2.0

If you return after hours the gates are chained and locked with a guard dog warning. One has to leave the trailer on the street outside in deep dust. Be prepared to get dirty. There is no 24 hour call line so you have to wait to find out if anyone stole the trailer you dropped off outside the gates. Make your contractor pick a different drop off site. By the way, UHaul does not give a rebate for dropping off a day early; you still pay for 4 days

Louis D. 
Rating:
5.0

Customer did not leave a comment.

JESUS G. 
Rating:
5.0

Customer did not leave a comment.

GUILLERMO R. 
Rating:
5.0

He was kind and patient, good guy.

Marva A. 
Rating:
5.0

Customer did not leave a comment.

CARL G. 
Rating:
5.0

NO LIGHTING IN TRAILER??????

william S. 
Rating:
5.0

Customer did not leave a comment.

RUDY M. 
Rating:
5.0

Customer did not leave a comment.

michael G. 
Rating:
5.0

Customer did not leave a comment.

Falicia A. 
Rating:
5.0

Customer did not leave a comment.

GABRIEL A. 
Rating:
3.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Customer did not leave a comment.

Martha S. 
Rating:
5.0

Customer did not leave a comment.

Marissa R. 
Rating:
5.0

Customer did not leave a comment.

Martin V. 
Rating:
5.0

Customer did not leave a comment.

GARY I. 
Rating:
5.0

Thank you for your outstanding serivce

Joseph Ignacio S. 
Rating:
4.0

Top notch rental agent- extremely helpful in exploding tow dolly use; a great experience thanks to Big Dave??

jeff P. 
Rating:
5.0

Great customer service and very helpful staff

Claudia G. 
Rating:
4.0

Customer did not leave a comment.

Isabelle Q. 
Rating:
5.0

Customer did not leave a comment.

LOUIS G. 
Rating:
5.0

Other than it took just a little time receiving the trailer cause of computer was down the people at the location were very helpful great job keep it up

BRADIN B. 
No reviews have been submitted for this location.

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