We dropped off the vehicle same day as rental; we actually was under the KM and filled a little more gas but we did not receive any sort of credit; which I feel we should. When I walked into the location the guy was on his surfing his phone; When we parked the truck he did what he had to and said you are good to go. Not much of interaction with the personal working here.
NAZ D
Customer Reviews for Braus Auto Ltd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck wasn’t clean, but it had good power. Also the front right headlight and back tail light were both not working.
CARLA EIt was the best U-haul location I’ve ever tried by far ( Including my friends and family who I accompanied) Customer service was amazing.
AMIRREZA AI made my reservation under a promotion, but they changed everything so I ended up paying more. I lost a lot of time fixing the problem.
ALFREDO DGood service, great staff!
BRIAN GThe person was so helpful however, my overall experience was very poor.
SHEIKH BBe aware, this u-haul dealer waits until the contract is completed and then tells you have to pay for parking in their lot.
DEREK MProfessional staff, great customer service, and a clean car. They understand their customers’ needs and exceed expectations. I highly recommend this place to anyone who needs a U-Haul.
PEYMAN RExcellent location: speedy and professional handling, and I was able to park my car in their lot free of charge.
VAHID FAll was good thank you so much.
Victor RNice group of guys to deal with
JOSEPH AOk for now
MARINA HUhaul was not completely sealed, somehow rain is going into the back
Pablo E