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Ron B
Customer Reviews for Bremerton 76
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing I could think of
Ron HThis will be our go to place from now on when we need a rental. Very clean trucks.
virginia lNothing
MARVIN JVery frendly. Helped with taking all the necessary photos and provided very timely friendly service
AMBER EThey were helpful and made sure you made the right choices
STEVEN MGood service great equipment.
EZRA PThe truck I got was pretty beat up. It was clean but rode rough ( granted it wasn’t fully loaded). It looked terrible with all of the dings, dents and scratches. The steering was a little sloppy and the interior door grip was missing to close the drivers door. This doesn’t fall on the location that I rented from this falls on U-Haul. All of the body issues had X’s on them so you know about it. The location that I rented from was awesome. Check out and check in was a breeze! Those folks made it fun. I would recommend this location to anyone. Y’all just need to maintain, especially your older fleet, better.
Russell SPeople there we very nice
paul bTruck was very old and had no pick up esp up hills. Never got over 50. That was floored. We only had a short drive. Would not have liked being in the truck for very long. However It was clean inside. The outside was banged up and looked like it could fall apart at any time. It had over 178,00 miles on it. Think it needed a bit of a rehabilitation. I held my breath on returning to rental place.
Ryan PVery efficient and friendly!
ROBERT LQuick and easy
TROY CVery professional and courteous!
Robert LGive other workers more information about u-haul trucks on lot so don’t have to wait for trained workers to answer basic questions
john sFriendly staff who provided with a very swift booking on site and gave me the truck I need it / was available 😊
JANOS CGreat Service
Martin SGreat customer service
RUTH JI have a picture of a quote for 79¢ per mile then it changed to ¢99 a mile. The truck was dirty in the bed.
Nathaniel MThe app was slow and had trouble connecting. The location was great though.
Max MSuper awesome. Super convenient. Plus, they’re a gas station so you can fill with out over or under filling the gas cause you’re only like 50 feet from the drop off point. Also they have a hot case for quick breakfast food while you’re making Uhaul miracles happen.
John FGreat people to work with! I was impressed by how quickly they worked to get me a truck and check it back in. I was greatful that the employees checked to see if there were other trucks available in the area first. Great customer service!
kelly mEach representative says you can return it after hours, but no one says they’re is a after hour fee of $20.00
Brian BGreat customer service from a kind manager
Alan PSoon as the right person came to check me out, everything after was stellar
barbara sThe 303 location was incredible. The service was amazing. They were so patient with my many reservation changes. They were quick checking me out and checking me in.
Linda GAt this time service is excellent. Don't change a thing.
Rick LThis truck cost me too much money. Darn near $300. For what. I rented at another location less than a week prior. Only $120 plus $20 in gas. Yeah this little 76 station incovience little mimi mart a complete rip off. Plus it took longer to check it back in than it was for me to check it out. These guys robbed me blind. I say putem out of business.
Deanna CThey were very busy when I returned the truck in spite of that they checked me in quickly and got me on my way.
Robert Git was a little weird picking up at a gas station, but the guy was helpful and it was easy so no big deal
Lori MZach got us in and out very quickly. Well done
Erica WAfter checking in, it took over 50 minutes to pick up my truck that I had ordered online and confirmed with Uhaul via phone. Apparently the staff gave out my truck to someone else so there were issues with the electronic system. I was late to my job and delivery was delayed.
Mark CHave a printer to print out apperceive receipt
Jason RGreat customer service!
DWAYNE ESuper awesome spot. Convenient cause they are a gas station and I didn’t have to drive around forever looking for gas.
John Fnothing; this was easy, convenient, clean, friendly and also professional
Carlos CEverything worked great. Quick and easy to rent and the truck worked great.
ROBERT FDo not park the trucks so close together that you have to fold the side mirrors on both trucks back to prevent damaging them if they are not moved.
SAMMIE CIt was as smooth as I could’ve asked for. The only thing I noticed about my truck is the drivers side lighter plug doesn’t have power for charging phones. Passenger side worked. So definitely not a dealbreaker.
bill PTruck ran like shit. It was so noisy I couldn't hear pax.
DONETTE RJim is very helpful with the pickup and drop off process.
Donald TEasy and great to deal with!
Gloria HThe best staff to deal with at this store
Michael JGreat service at this vender.
Thomas CAlthough the truck was clean, it was showing its age mechanically. The transmission shifted roughly and the engine sounded more like a diesel. The ramp was also very hard to secure and would have to take a running start to get the latch, to latch. Employees at the gas station were friendly and helpful but were busy attending to the gas station so always had to wait to be helped, both at check in and check out.
Kevin PVehicles need to be cleaned inside cab and back area. I swept out lots of garbage, wood chips and screws BEFORE I used it. Truck ran great, good gas mileage. Definitely did the job.
Danya KNothing really every time I go there the service is excellent
JOHN J