Customer Reviews for Brigham Disturbing
(U-Haul Neighborhood Dealer)

163 reviews

110 S 800 W   Brigham City, UT 84302

(435) 237-0798

Hours

  • Mon–Fri
    8 am–4 pm
  • Sat–Sun
    Closed

Services at this Location:

Contact Us

(435) 237-0798

110 S 800 W
Brigham City, UT 84302

Services at this Location:

Hours

  • Mon–Fri
    8 am–4 pm
  • Sat–Sun
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Bob T. 
Rating:
5.0

He was genuinely friendly and professional.

Ruth B. 
Rating:
3.0

Truck had multiple issues, no defrost and passenger side mirror is unusable. I highly doubt I'll ever use uhaul again after this experience

Bryan J. 
Rating:
5.0

Customer did not leave a comment.

Amy B. 
Rating:
4.0

Customer did not leave a comment.

Amy B. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

The gentleman that checked us out and in has great customer service.

Kathy H. 
Rating:
4.0

Customer did not leave a comment.

Dallas D. 
Rating:
4.0

Customer did not leave a comment.

Vicki R. 
Rating:
5.0

Customer did not leave a comment.

Calvin R. 
Rating:
5.0

Customer did not leave a comment.

Timothy P. 
Rating:
5.0

Service was great! Quick in and out!

Lindsey H. 
Rating:
5.0

Customer did not leave a comment.

Parker M. 
Rating:
5.0

Customer did not leave a comment.

Hillary M. 
Rating:
5.0

Quick and easy. I was please, especially considering a difficult interaction with a different U-Haul office the previous day.

Bart L. 
Rating:
5.0

Customer did not leave a comment.

Amy H. 
Rating:
5.0

I don't have a problem with the location I have a problem with Uhaul in it's entirety so there is nothing this location could do to improve my experience.

Justin S. 
Rating:
5.0

Customer did not leave a comment.

Kelly E. 
Rating:
5.0

Customer did not leave a comment.

AMY S. 
Rating:
5.0

Good people to work with. Very convenient location for us. Good equipment and prompt service. Would like a invoice and receipt if possible . Thanks again and would rent with you guys again. Price was a little high but fair.

ed P. 
Rating:
3.0

Customer did not leave a comment.

Felicia E. 
Rating:
5.0

It was midnight

brooke N. 
Rating:
5.0

Customer did not leave a comment.

Kevin J. 
Rating:
4.0

Customer did not leave a comment.

Norman W. 
Rating:
5.0

Customer did not leave a comment.

Lily B. 
Rating:
5.0

Drop off via app was amazing

Jennifer K. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Martin H. 
Rating:
5.0

Customer did not leave a comment.

ERIC M. 
Rating:
5.0

Customer did not leave a comment.

craig A. 
Rating:
5.0

Customer did not leave a comment.

Darren S. 
Rating:
5.0

Customer did not leave a comment.

Corryne W. 
Rating:
5.0

Customer service was STELLAR here and at the other Brigham City location. As mentioned before: We were at the facility for about an hour to rent 2 things. Later on, I learned that the drop off location, though it wasn't listed on my paperwork, was determined and I ended up getting charged for dropping it off at another location. When I called to rectify the situation, "Well, yes - you CAN drop it off in Brigham City, but you'd get charged for the difference from Eagle Mountain to Brigham City" was the response - I didn't ask for Eagle Mountain to be my drop off location..ever. They asked where we were driving to, Lehi UT, and that's all that was said.

Amanda K. 
Rating:
1.0

They gave me a uhaul truck with check engine light on. It was a Saturday morning. Their location was closed and I had traveled 20 miles north just to pick it up. I had no choice, but to continue with my trip because road side assistance wasn't answering for 45 min. Truck ended up turning off on me 2 miles away from my new address. Got it to go and then Returned the truck. Very bad experience.

Brian G. 
Rating:
5.0

Customer did not leave a comment.

Angie T. 
Rating:
5.0

Customer did not leave a comment.

jose A. 
Rating:
5.0

Customer did not leave a comment.

Barry M. 
Rating:
5.0

Customer service is excellent. Allen is very welcoming has a pleasant attitude and fun to do business with.

Pamela W. 
Rating:
5.0

Great support, Friendly and helpful

Mark T. 
Rating:
5.0

I used to rent u-hauls years ago at a service station in ogden utah.i still like how you all do your business and I really enjoyed being able to I use gas in the truck instead of diesel fuel.i didn't know that I needed my phone with me when I turned the truck in or I would of went on line to let you know that I had turned in the truck when I dropped I t off.maybe just mention it at the time of the rental agreement. Thank you,overall experience was great...

Kevin A. 
Rating:
5.0

Customer did not leave a comment.

Bryant S. 
Rating:
5.0

Very friendly I got things taken care of in a timely manner so I could be on my way

Dale W. 
Rating:
5.0

Alan Smith was very friendly and willing to help in every way. However, we are not happy with the people that we talk to in the phone (I think it was another location). We had reserved a 20 ft. truck and a week later I received a call while I was working saying that they didn't have one of that size but a 15 ft. one. The tone of the person talking to me was not very polite, I told her that I needed to talk to my husband first, but since we were both working I wouldn't be able to call her back soon. When I called her after work, another lady told me that they gave the truck to somebody else because I didn't called back inmediately, and now they only had a 10ft. truck at a different location. At this point I was very upset and the tone and voice level of the person talking to me was very rude. Customer service was really bad, thankfully Alan Smith (in the other location) was much better. I hope that something is done about these two ladies, they are not good for customer service at all.

Juan Carlos E. 
Rating:
5.0

Customer did not leave a comment.

Ronald H. 
Rating:
3.0

0

Jeff N. 
Rating:
5.0

Customer did not leave a comment.

Christopher C. 
Rating:
5.0

Customer did not leave a comment.

Deborah W. 
Rating:
5.0

Customer did not leave a comment.

Sharon P. 
Rating:
4.0

Customer did not leave a comment.

Christopher A. 
Rating:
5.0

Customer did not leave a comment.

Joshua W. 
Rating:
5.0

Allen was very helpful and friendly! Even stayed late. so I could pick up the dolly!

Vicci K. 
Rating:
5.0

Excellent service over all. Brigham Distributor is were i will always go for my Uhaul services. Highly recommend.

GRAIG W. 
Rating:
5.0

Customer did not leave a comment.

JEREMY H. 
Rating:
5.0

Customer did not leave a comment.

Susan B. 
Rating:
4.0

I made reservations 4 days in advance. Why did I ha e to drive 40 extra miles to pick up a truck and pay for gas? When someone from the company could have drove it to the Ogden location?

Taleen P. 
Rating:
5.0

This van was a life saver for us. Thank you

miguel D. 
Rating:
5.0

Customer did not leave a comment.

Lorraine J. 
Rating:
5.0

Customer did not leave a comment.

Sattam A. 
Rating:
4.0

The equipment was clean but the truck jerked like crazy between 45 and 62 miles an hour so you either had to go 40 miles an hour or over 65 to not be shaken apart

Jon R. 
Rating:
5.0

Service was great. I picked after hours and the person I called was very helpful in getting my arrangements changed and was very specific in location of key, locks, boxes, and truck. It went very smooth.

Tyler G. 
Rating:
4.0

Customer did not leave a comment.

Kevin J. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER V. 
Rating:
5.0

Customer service was great!

Diana C. 
Rating:
3.0

A/c went out 2 hours into a 20hour drive

Tyus S. 
Rating:
5.0

Customer did not leave a comment.

Clinton G. 
Rating:
4.0

Rebates and/or Pro-rates offered for early returns.

Jared K. 
Rating:
5.0

Customer did not leave a comment.

Reed H. 
Rating:
5.0

Keep up the great customer service

Linn H. 
Rating:
5.0

They had what i needed. When i needef it Thsnk you

ron K. 
Rating:
5.0

Customer did not leave a comment.

TODD K. 
Rating:
4.0

Customer did not leave a comment.

April S. 
Rating:
3.0

Truck was dirty, pop had been spilt and not cleaned up. Truck hadn't been washed

Vicky H. 
Rating:
5.0

Customer did not leave a comment.

Becca M. 
Rating:
5.0

Super helpful, and friendly. And a quick in and out.

Derrick O. 
Rating:
5.0

Great customer service

Douglas H. 
Rating:
5.0

Nothing, very quick and helpful.

Clinton H. 
Rating:
5.0

Everything went even better than planned.

James B. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Spencer P. 
Rating:
5.0

Very nice

JEFFERY R. 
Rating:
5.0

Customer did not leave a comment.

Debra F. 
Rating:
3.0

Customer did not leave a comment.

Garrett S. 
Rating:
4.0

Customer did not leave a comment.

Shannon J. 
Rating:
5.0

Customer did not leave a comment.

Calvin R. 
Rating:
4.0

Have the trucks dropped off full of fuel. No smoking in trucks.

Brent U. 
Rating:
5.0

Customer did not leave a comment.

Matthew T. 
Rating:
4.0

Customer did not leave a comment.

Lori J. 
Rating:
5.0

When I went to hook up the rental trailer I found that a fuse in my truck was blown. The UHaul dealer was very nice. He gave me a fuse and installed it and I was on my way. Very helpful!

THOMAS B. 
Rating:
5.0

The gentleman that runs this location is simply a joy to work with, we have used his services several times and have always been treated like old friends.

Nichole D. 
Rating:
3.0

Customer did not leave a comment.

Ken B. 
Rating:
5.0

Customer did not leave a comment.

Steven J. 
Rating:
5.0

Very courteous, professional and helpful.

Kirk K. 
Rating:
5.0

Customer did not leave a comment.

Clint T. 
Rating:
5.0

Customer did not leave a comment.

Kodey R. 
Rating:
5.0

Alan was great. Professional, friendly, and informative. I had an excellent experience. Thank you Alan!

Pamela W. 
Rating:
5.0

Nothing.. Drop off was quick and easy. Employee was friendly. Overall experience was excellent. We will certainly be recommending UHaul and will be Uhaul customers for life! Thank You!

Kari S. 
Rating:
5.0

Customer did not leave a comment.

Sylvia W. 
Rating:
5.0

Customer did not leave a comment.

Darrell B. 
Rating:
4.0

Customer did not leave a comment.

Lynn M. 
Rating:
5.0

Customer did not leave a comment.

GLENN B. 
No reviews have been submitted for this location.

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