Customer Reviews for Brigham Distributing
(U-Haul Neighborhood Dealer)

222 reviews

110 S 800 W   Brigham City, UT 84302

(435) 237-0798

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(435) 237-0798

110 S 800 W
Brigham City, UT 84302

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Brandon W 
Rating:
3.0

there was no personnel there to help check in. senior citizens had a very difficult time checking in trailer via VERY CONFUSING app on the phone! Please have staff onsite to help!!

Tina L 
Rating:
5.0

easy to get there

Eleazar H 
Rating:
5.0

Customer did not leave a comment.

angeline o 
Rating:
5.0

Customer did not leave a comment.

Luke T 
Rating:
4.0

Customer did not leave a comment.

Marshall B 
Rating:
5.0

Quick and easy at both ends of the trip

Ralph B 
Rating:
5.0

Customer did not leave a comment.

Bambi S 
Rating:
5.0

Thanks for the fast & easy service. Will be renting from here in the future. Thank you, Cyrus

Nusha T 
Rating:
5.0

Manager was fantastic and even helped me setup trailer and load vehicle.

Bruce F 
Rating:
5.0

Customer did not leave a comment.

Mark N 
Rating:
5.0

Perfect is close enough. The best experience with a rental moving truck ever from beginning to drop off. I can highly recommend this location and U-Haul.

Steven B 
Rating:
5.0

Great friendly helpful staff, and excellent equipment! Very happy with the service we received!

Mary B 
Rating:
5.0

Customer service was attentive, courteous and respectful.

Jim O 
Rating:
5.0

Customer did not leave a comment.

joel g 
Rating:
5.0

Nothing. I have rented here before. Friendly and helpful both Alan and Dalan

Cheri G 
Rating:
4.0

They were very accommodating and faster than other places.

Barry H 
Rating:
5.0

The awesome folks at Brigham Distributing are always 100%. Rented numerous times and love working with them. Keep up the perfection!

Dustin W 
Rating:
5.0

Awesome repersnitive

Jay B 
Rating:
5.0

Alan made dropping off the trailer easy. He is very nice and friendly.

cynthia c 
Rating:
3.0

The online process was Hardee rhan it should have been

patrick m 
Rating:
2.0

Small parking lot to drop off hard to park the truck. No personal was there to help.

Jeffery H 
Rating:
5.0

It only took a minute to drop the trailer and I was on my way. Thx

Scott G 
Rating:
5.0

Customer did not leave a comment.

matt W 
Rating:
3.0

Your on line customer service needs to be improved. Nothing worked the system was always timing out. Eventually even the customer service representative gave up and told me to call the local dealer on Monday. Also, am I supposed to pay for days I didn’t use the truck? I brought it back 2 days early.

tom m 
Rating:
5.0

nothing they are great.

Ben A 
Rating:
5.0

Customer did not leave a comment.

Jennifer A 
Rating:
5.0

Easy to return

Katie C 
Rating:
5.0

Customer did not leave a comment.

William B 
Rating:
5.0

Customer did not leave a comment.

Leonell G 
Rating:
5.0

Thank you all for your help.

James B 
Rating:
4.0

Customer did not leave a comment.

Brandon N 
Rating:
5.0

It was great

Shirley M 
Rating:
5.0

Customer did not leave a comment.

Carl M 
Rating:
5.0

Customer did not leave a comment.

Douglas M 
Rating:
5.0

Customer did not leave a comment.

Benjamin J 
Rating:
5.0

Did well!

Bryce C 
Rating:
5.0

Customer did not leave a comment.

Monica G 
Rating:
5.0

Keep on doing what you are foing…a great job! Thank you

Monique F 
Rating:
3.0

I would recommend with warning: experience was great… until they didn’t close out my rental and I had to jump through hoops with the corporate line to close it out, since they were closed for the weekend. Glad I took a time stamped picture when I dropped it off!

Hyrum H 
Rating:
5.0

This North Brigham location is the best! Staff is helpful, kind and courteous!

craig a 
Rating:
5.0

The dealer went out of his way to fix a double booking and got me a trailer for the weekend later that night out of business hours will definitely be using this place again

Chance N 
Rating:
5.0

It's a tight parking area, but the courtesy and helpfulness of the staff was great and makes up for the limited area! Will definitely rent again in the future.

Gregory S 
Rating:
5.0

Customer did not leave a comment.

Dan S 
Rating:
5.0

Customer did not leave a comment.

Rex L 
Rating:
5.0

Customer did not leave a comment.

josh h 
Rating:
5.0

Customer did not leave a comment.

Anna H 
Rating:
5.0

Customer did not leave a comment.

Keanen F 
Rating:
5.0

Everything was marked really well. Plenary of room to return the rental

Joseph D 
Rating:
5.0

Customer did not leave a comment.

Craig A 
Rating:
4.0

Car carrier had the webbing for securing a car frozen down when it was picked up.

Everett L 
Rating:
3.0

Did not get the itemized receipt that I asked for

STELLA C 
Rating:
5.0

Customer did not leave a comment.

Shauntel P 
Rating:
5.0

Customer did not leave a comment.

Larry J 
Rating:
4.0

We came to do our drop off at night. We thought we were in the wrong location because there were no lights or signs or anything visible until we were right at the property as it is in an industrial part of town and there were no exterior lights, perhaps installing a yard light on the building would help make it feel a little more secure.

Dan P 
Rating:
5.0

Don’t know of anything. Everything was just fine

Wayne R 
Rating:
5.0

Customer did not leave a comment.

George P 
Rating:
5.0

Customer did not leave a comment.

Matthew W 
Rating:
5.0

The staff was great and so helpful. Also, thie Brigham Distributing location was very easy to locate off tbe freeway.

Kyle K 
Rating:
5.0

Customer did not leave a comment.

Bob T 
Rating:
5.0

He was genuinely friendly and professional.

Ruth B 
Rating:
3.0

Truck had multiple issues, no defrost and passenger side mirror is unusable. I highly doubt I'll ever use uhaul again after this experience

Bryan J 
Rating:
5.0

Customer did not leave a comment.

Amy B 
Rating:
4.0

Customer did not leave a comment.

Amy B 
Rating:
5.0

Customer did not leave a comment.

John L 
Rating:
5.0

The gentleman that checked us out and in has great customer service.

Kathy H 
Rating:
4.0

Customer did not leave a comment.

Dallas D 
Rating:
4.0

Customer did not leave a comment.

Vicki R 
Rating:
5.0

Customer did not leave a comment.

Calvin R 
Rating:
5.0

Customer did not leave a comment.

Timothy P 
Rating:
5.0

Service was great! Quick in and out!

Lindsey H 
Rating:
5.0

Customer did not leave a comment.

Parker M 
Rating:
5.0

Customer did not leave a comment.

Hillary M 
Rating:
5.0

Quick and easy. I was please, especially considering a difficult interaction with a different U-Haul office the previous day.

Bart L 
Rating:
5.0

Customer did not leave a comment.

Amy H 
Rating:
5.0

I don’t have a problem with the location I have a problem with Uhaul in it’s entirety so there is nothing this location could do to improve my experience.

Justin S 
Rating:
5.0

Customer did not leave a comment.

Kelly E 
Rating:
5.0

Customer did not leave a comment.

AMY S 
Rating:
5.0

Good people to work with. Very convenient location for us. Good equipment and prompt service. Would like a invoice and receipt if possible . Thanks again and would rent with you guys again. Price was a little high but fair.

ed p 
Rating:
3.0

Customer did not leave a comment.

Felicia E 
Rating:
5.0

It was midnight

brooke n 
Rating:
5.0

Customer did not leave a comment.

Kevin J 
Rating:
4.0

Customer did not leave a comment.

Norman W 
Rating:
5.0

Customer did not leave a comment.

Lily B 
Rating:
5.0

Drop off via app was amazing

Jennifer K 
Rating:
5.0

Customer did not leave a comment.

Robert B 
Rating:
5.0

Customer did not leave a comment.

Martin H 
Rating:
5.0

Customer did not leave a comment.

ERIC M 
Rating:
5.0

Customer did not leave a comment.

craig a 
Rating:
5.0

Customer did not leave a comment.

Darren S 
Rating:
5.0

Customer did not leave a comment.

Corryne W 
Rating:
5.0

Customer service was STELLAR here and at the other Brigham City location. As mentioned before: We were at the facility for about an hour to rent 2 things. Later on, I learned that the drop off location, though it wasn't listed on my paperwork, was determined and I ended up getting charged for dropping it off at another location. When I called to rectify the situation, "Well, yes - you CAN drop it off in Brigham City, but you'd get charged for the difference from Eagle Mountain to Brigham City" was the response - I didn't ask for Eagle Mountain to be my drop off location..ever. They asked where we were driving to, Lehi UT, and that's all that was said.

Amanda K 
Rating:
1.0

They gave me a uhaul truck with check engine light on. It was a Saturday morning. Their location was closed and I had traveled 20 miles north just to pick it up. I had no choice, but to continue with my trip because road side assistance wasn’t answering for 45 min. Truck ended up turning off on me 2 miles away from my new address. Got it to go and then Returned the truck. Very bad experience.

Brian G 
Rating:
5.0

Customer did not leave a comment.

Angie T 
Rating:
5.0

Customer did not leave a comment.

jose a 
Rating:
5.0

Customer did not leave a comment.

Barry M 
Rating:
5.0

Customer service is excellent. Allen is very welcoming has a pleasant attitude and fun to do business with.

Pamela W 
Rating:
5.0

Great support, Friendly and helpful

Mark T 
Rating:
5.0

I used to rent u-hauls years ago at a service station in ogden utah.i still like how you all do your business and I really enjoyed being able to I use gas in the truck instead of diesel fuel.i didn't know that I needed my phone with me when I turned the truck in or I would of went on line to let you know that I had turned in the truck when I dropped I t off.maybe just mention it at the time of the rental agreement. Thank you,overall experience was great...

Kevin A 
Rating:
5.0

Customer did not leave a comment.

Bryant S 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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