Here is my problem, everything was great, they held $155.00 x 2 on my credit card, i get that, the cost was $19.95, i did 3 miles on the truck, ok in the end it was $55.00, fare. Then i keep checking my credit card for the hold of $300 to be off and now there was a charge for $206.00, I called my credit card and said they charged my card, then gave a credit which i won't see until after the Labor Day holiday. I am upset because they did not need to charge my card, sketchy/shady crap, of course you can't call the office because they don't answer and the mailbox is full
Marissa G
Customer Reviews for Brinks Auto Body
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing. This was so easy And thanks to the lovely woman who helped me! She was awesome!
Thomas DGood service Friendly staff
Karen BEverything was great, thank you. One suggestion/request: back up camera. I’ve rented in the past and there was an after market backup camera installed. Very important and helpful. Otherwise, backing up is blind…
aaron gExcellent experience. The staff was friendly, professional, and efficient. The truck was clean, well maintained, and ready on time. The pickup process was quick and easy. I would definitely rent from this location again and recommend it to others.
Deyvi JAndrea and Bob were extremely welcoming right from the start, treating us more like old friends than new acquaintances. Since this was our first time renting U-Haul, we were delighted by the excellent service and the valuable assistance and guidance they provided. I highly recommend this facility to anyone thinking of renting a U-Haul for their move!
John P