Customer did not leave a comment.Katherine P.
Customer Reviews for Bristol Motors LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Michele L.
Customer did not leave a comment.jerome W.
Customer did not leave a comment.Anthony O.
Was VERY messy junkyard look going into the building AND in the office. Not a good first impression.Katherine E.
Customer did not leave a comment.Eric S.
windshield wipers didnt work...good thing it wasnt rainingJavier T.
The guys at this location were very helpful. The experience was great.Thomas A.
Great customer service. Would definitely use again.joe C.
Customer did not leave a comment.Kyle W.
My experience at Bristol motors was great. Fast and efficient. My experience with UHaul was just not. I had set up the rental 3 weeks prior to my move. The day before I get a call from a UHaul service 30 miles away that I'd need to pickup my truck there. None the size I needed were available closer. He was great but when I tried to call UHaul 800# to find something closer I had to hold 45 minutes or get a call back. I couldn't wait so called the guy in Beaver Dam back and he gave me a different number in Milwaukee where they actually do the scheduling. I called there and they finally found me a shorter truck 7 miles away. (I had to tell her-she didn't even know it was there) My requested pickup had been 3.5 miles away. After that the drive and return went great.David R.
Put the wrong vehicle down for my rental, which caused issues.Khushru D.
Customer did not leave a comment.Christopher L.
The location isn't well kept, but the service was great, the truck and trailer was spotless. I will go back to Bristol Motors the next time I need a truck!John H.
Customer did not leave a comment.ERAN R.
Customer did not leave a comment.Shelley T.
Jerry was outstanding! Thank you!steve B.
The guys were nice and helpful. We appreciate them and their help, it was easy to find and easy to pick up.Ashlee S.
Customer did not leave a comment.DAVID O.
Customer did not leave a comment.Cassandra L.
Customer did not leave a comment.Ronald G.
Customer did not leave a comment.Samantha A.
Customer did not leave a comment.luis M.
Customer did not leave a comment.Brian W.
Personnel was extremely helpful and offered suggestions to improve our moving experience. The suggestions were very helpful.Ronald D.
Customer did not leave a comment.Ruhiyyih E.
Extremely helpful pulled truck out for me made sure it was clean gave helpful hint very professional an curtiousLinda T.
Customer did not leave a comment.mohammed F.
Customer did not leave a comment.Dillon N.
Truck worked greatjerome W.
Customer did not leave a comment.John T.
Customer did not leave a comment.Chenkai L.
Customer did not leave a comment.Reale S.
Customer did not leave a comment.James L.
Customer did not leave a comment.James L.
Customer did not leave a comment.NEERA K.
The people at Bristol Motors have been wonderful to work with.Wendy H.
Customer did not leave a comment.Theron B.
Customer did not leave a comment.Gary F.
Great guys. Nice and fast.PIOTR M.
Nothing. Customer service was phenomenalRobin E.
Customer did not leave a comment.Ray K.
Customer did not leave a comment.Daniel M.
Customer did not leave a comment.Timothy K.
Customer did not leave a comment.TONY K.
Customer did not leave a comment.Scott E.
Customer did not leave a comment.Brent D.
Customer did not leave a comment.Jeffrey S.
Customer did not leave a comment.Jed F.
Have the vehicle I reserved!! A one way 20 ft reservation turned into a two trip 15 footer which I had to return to the pick up location. Wont be coming back to a business that takes a reservation and then doesn't have what I reserved!Timothy F.
Parking lot was cramped and uhaul was parked tightly between junked cars and debris. Hard to maneuver and no way to turn around. The location was also poorly labeled and overall gave off a sketchy vibe.Anthony G.
Customer did not leave a comment.BRITTANY C.
Customer did not leave a comment.Ken Z.
Improve the availability of the 6 X 12 enclosed trailers. We had no idea that they would be so hard to come by in the City of Madison WI or that we should have made our reservation multiple weeks in advance.Bruce H.
Very courteous, prompt, and professional service. My truck was clean and ready to go when I showed up...thank you!BRADY S.
Great customer service.glen P.
Could be cleaner in office. No room to pull in yard with car. Dog without leash. Told not to touch dog. If dog is a problem, don't leave around customers.Mark W.
Very accommodating and friendly. Easy to work with.Wendy H.
great service , great trucksjerome W.
Great jobjerome W.
Very hard to pick up a trailer in this location with all the old junk laying around. Had to change trailers because the first one was damaged and the tail light didn't work.Richard S.
Customer did not leave a comment.scott G.
Everything went very well. Just a busy area with a small parking area to work with. Great service!David O.
The location is well out of the way of any major roadways and is situated on a tiny lot at an intersection next to a strip club. There was not enough room to return or even park a large truck (like the 26' I had) at the facility. I was also told everything was fine with the return but was then charged an additional fee with no explanation?SETH Z.
Good service :)Julia F.
No commentsMichael G.
Customer did not leave a comment.Emilee B.
Very competent and accommodating people at Bristol Motors made pickup and drop off very easy.Arthur Z.
Customer did not leave a comment.Dion H.
Customer did not leave a comment.Bruce R.
Customer did not leave a comment.wendy H.
Customer did not leave a comment.Sonja B.
Great spot. Owner was pleasant and understanding.Sebastian B.
Customer did not leave a comment.Nicole P.
Customer did not leave a comment.Ralph V.
Customer did not leave a comment.Renee C.
Customer did not leave a comment.Brian V.
The were super friendly and provided great service. The easiest pickup I have had in memory.James C.
No smoking in the van.QUREISHI A.
Fantastic Customer Service. Extremely accommodating. Highly recommended.WILLIAM H.
Grey customer service.Jaime B.
No improvements. The guys at this location have always been fantastic, every time I've been there.David W.
Keep doing what you do. Good serviceShane J.
This is not for the facility that we picked up our truck and car transport at. This review is for UHAUL the company itself overall experience which was absolutely positively horrible. If I could give UHAUL a rating it would be a -100. My U-Haul truck is in one location my transport is over an hour away almost. Then I had to drive the UHAUL pick up the carport then drive load my car then go home time wasted UHAUL changed my reservation all over the placeEuplemia B.
Customer did not leave a comment.David W.
Customer did not leave a comment.Allen H.
Customer did not leave a comment.Ron H.
Customer did not leave a comment.Robert P.
Customer did not leave a comment.Norman H.
Nothing really. The hours of operation are great. Knowing I can get a truck on short notice during the weekend is fantastic.Shawn C.
Customer did not leave a comment.Darren S.
Checked brake/turn signal indicators with staff but not running lamps. Found after dark that one running lamp was not operating.Marc S.
Employees were very helpful and friendly. They did a great job all around.Andy G.
The staff were very helpful and got me on the road very quick. I will definitely be coming there again.shawn W.
Customer did not leave a comment.Jessica G.
Filthyist place I've ever been, wouldn't dare using the bathroom!! Made yellow snow, safer! Plus this was 50 miles from home when uhaul has 2 locations within 6 miles. Then you charge me for 9 extra miles, when I took a very direct route. Beware if you have to pick up a rental in Sun Prairie, widavid F.
Customer did not leave a comment.Michael B.
Customer did not leave a comment.Todd Y.
No recommendations. We feel it was a great experience!Christina H.
Customer did not leave a comment.Wendy F.