Customer Reviews for Britches and Boots

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Britches and Boots

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Teresa M. on

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Kristin M. on

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Clarence K. on

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Valerie C. on

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He was very accommodating.

Alper C. on

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jason S. on

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Dennis B. on

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Karen S. on

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Really nice personable employees

karen S. on

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David D. on

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Excellent operator at this location. Also the rep who moved me to this location was excellent as well! Promote them.

Benjamin R. on

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Nice lady helped me check in, the trailer size i reserved was there... although only 1 trailer was available evidently I got the wrong one... didn’t realize it until i turned it in, but overall everything was fine beyond that.

Wendy A. on

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William M. on

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Teryl H. on

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MARANDA Y. on

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This whole process was absolutely horrible. I had to drive to 3 different towns just to get a truck that was already booked in advance online. So much conflicting info. Very frustrating.

jennifer W. on

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Everything was great.

Andrea B. on

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Awesome customer service, was in an out within 10 minute.

Derrick M. on

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The truck was full of mud when I received it. It took me about 2 hours to clean before I started moving. I called the store and mentioned it to them and they seems not caring about. Not good to receive a dirty truck. I have a picture of the dirty cab of truck.

Giovnni F. on

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Natalie D. on

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The location had to be changed to Britches and Boots, which was a wonderful place with very helpful personelle. The original location was Big Boys Toyz in Jackson, MS, but they did not enter our reservation information into their system so we were unable to use mobile check in. That delayed us about an hour.

ROGER L. on

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Randy D. on

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Next time, it would be helpful to have the personnel disconnect the toll dolly from the truck instead of requiring the customer to do that.

lee N. on

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Donna J. on

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TOMMY S. on

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larry W. on

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OUTSTANDING IN EVERY WAY!

Levar W. on

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The Rep really helped me in a pinch! I needed a vehicle for a last minute move and she me a vehicle when the reps at the site up the road didn't bother to tell me the vehicle was ready when I placed the order! Arnaldo's is a bad place to go for rentals. Go to the Britches and Boots for the best service!

Michael S. on

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joan C. on

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No one there to help hook trailer up. I am a woman and could not lift the 9 x 12 trailer on to the ball of truck. I had to go find a man to help me!!!!

denise M. on

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Patricua D. on

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