Customer Reviews for Brite Washworld

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Brite Washworld

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Larry M. on

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Customer did not leave a comment.

Al H. on

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Frustrated that there were no cargo trailers available to rent, even though there were a half dozen onsite. Parking lot was extremely muddy and slippery. Needs fresh gravel so customers can get in and out of their vehicles without getting covered in mud.

Andrew M. on

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Customer did not leave a comment.

Hans F. on

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My truck was frozen in its place and the cargo door frozen shut due to a severe weather conditions. It delayed the move by a day but everyone did what they could to help us and provided some compensation for the inconvenience which is much appreciated.

Darren C. on

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Customer did not leave a comment.

Keith M. on

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GreAt service. Very helpful staff.

mike V. on

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I was wondering why the u haul guy in Grande Prairie and sexsmith wanted more than double the price

Tanaya R. on

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Ken M. on

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All was good.

margo H. on

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Even out the gravel

norman A. on

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All good

DAVID L. on

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Have someone available at the counter at the pick up location during normal work hours. I had to wait (There was also another customer that was already been waiting more than 20 minutes when I arrived to pick up the dolly that I had requested and booked) more that half hour before anyone came to the counter to assist and then this person had to call a manager who knew anything about Uhaul so the paperwork could be generated.

Michael A. on

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Excellent customer service. The young man helping was very friendly, professional and helpful. Made the transaction very smooth. Very impressed.

Rick M. on

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Customer did not leave a comment.

LeAnn B. on

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David P. on

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Clean the trucks. Our rental was filthy. Nicer parking the lot was muddy.

Shannon A. on

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Customer did not leave a comment.

Debra P. on

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Better signage that this a UHaul drop, and if it remains a 24 hour drop, have a drop-box for the keys or clear directions on who to contact. The on-line agent did not give any clarity on these points.

Andrea B. on

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Just better to go in person to reserve vehicles/trailers. They do have true customer service

Rich B. on

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Customer did not leave a comment.

Trevor O. on

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There was no dolly, even though I requested/reserved one a month in advance. I had to buy one...

SEAN R. on

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Better availability or at least more of a heads up would be nice. I wasn't told until the day before pickup that I even had a rental available for the next day, and that I had to go to another town to pick it up.

Hans F. on

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Customer did not leave a comment.

Cameron B. on

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Mitchelle at Alpine storage location was there best. Honest,professional, and helped me every step of they way, to get me my truck needed. It was a great experience.

linda j D. on

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Hard to get any equipment form this area. Need more trailer or trucks up here. Always a shortage of equipment

Christopher F. on

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Hans F. on

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Hans F. on

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Deidra G. on

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Aaron T. on

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Hans F. on

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Rental was easy enough and service is friendly, but this location is very limited for optional items from u haul. It is however the only dealer within an hour with the next closest being 4 hours away.

john S. on

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Had to drive from Chetwynd BC to dawson creek bc aprox 150km to pick up trailer no gas reimbursement should've been offered something but other than that move went awesome

Nazrana B. on

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Customer did not leave a comment.