Passenger side lights didn't work when I hooked up after loading. Options from roadside assistance was 1) wait till next day to have mechanic come out to fix. 2) take unit with lights not working and use hand signals. Consider options 2 a stupid option because of safety issues for me, my vehicle, all the other vehicles on the road. I choose option 1. My intention was to leave at 5 am as I had 9 hour drive. Repair shop didn't open till 8 am. Repair shop was great, arrived at 9 am and I was on the road by 10 am. Spoken to two U-Haul representatives who said they would extend my rental because of wiring delay. When I dropped unit off extension was not but in computer and I had to wait while staff delete extra day. This was probably one of the my best experiences with U-Haul. Better than waiting 4 hour for flat tire repair, travelling over an hour to pickup unit because the unit I booked was not at location I booked at. Will I use U-Haul again, yes only company that offers one way moving at the rates.
Mona C
Brite Washworld
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dawson Creek, BC V1G0B8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Fire the current worker.
Melvin BBetter signage outside building for U-Haul.
ryan pCustomer service was great and good quick communication. Only complaint was the latch for the ball on the trailer was really stuck. Had to pry on it pretty hard to release my ball hitch.
EVERETT RI should not have to pay extra $$ because I am not returning the unit to the original pick up point. And it doesn’t tell you that on the pre book rental agreement?? 😕☹️😤
Dwayne B