Customer Reviews for Broadway DX

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Broadway DX

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GRACE B.
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Customer did not leave a comment.

CINDY M.
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Joseph C.
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Harvey G.
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Getting refunds back to customers in a more timely manner, my uhaul was returned Saturday afternoon and I had to message support to get my refund processed and I still havent recieved my refund back to my card

Caleb D.
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Brian T.
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James J M.
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Brian W.
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John S.
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OWEN M.
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Broadway Dx is always clean, fast, friendly and helpful.

Chase H.
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DANA W.
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Steven L.
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Always tops on service. Good people here!

Rodney S.
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VICTOR F.
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Check ids !!!!

Brayan G.
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Colby S.
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Great location. Quick to process trucks.

JEFFREY M.
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They were closed at 12.15 pm

Joel F.
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Quick in and out.

Michael D.
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Customer did not leave a comment.

Damon M.
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Bryan L.
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There's no parking available and was very difficult to get in and out of Not helpful when trying to figure out the app

CHRISTOPHER B.
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It's a great experience every time I use this u-haul location.

Matthew C.
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Customer did not leave a comment.

LARRI C.
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REBECCA W.
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Excellent customer service. I always recommend you to friends & family.

Tuan N.
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Needs to check online to confirm early payment to avoid the need of paying twice.

Lisa M.
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The place was small and old. Parking limited. They did have free popcorn, which I appreciate. Thought I spent more than tne value received.

Matthew B.
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I had no running lights on the trailer I rented. Only know that because we were pulled over in Denver. He let us go but we had to use our hazards all night. We called the number to try and find if there was a close repair shop and was told we had to wait to 7 am to respond to a text that was sent. So no, im not happy that I spent 700 to be pulled over.

Patricia P.
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Broken mirror dirty truck. Had dog hair all in the seats. Gross.

Bishop C.
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DAVID H.
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XYLINA G.
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Everything was great. Friendly staff and great truck. Thank you.

linda P.
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Very friendly and helpful

Allan R.
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Customer did not leave a comment.

Kimberly Y.
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The owner did not speak ONE word to me. He only spoke to his employee. When I dropped it off I walked into the office and he was working on his computer. He did not acknowledge that I was there. His employee walked in and he asked him if he got it unhooked. The owner never spoke a word to me. NOTHING. The rudest person I have ever given my money to for a service. I would never go back or recommend this business to anyone. I have lived in Moore my entire life and I will make sure this place is never used by anyone I come in contact with. I don't know if he didn't show me any respect because I was a woman or why he acted this way.

janice P.
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Customer did not leave a comment.

NICHOLAS B.
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Our truck was initially blocked in by someone who had made a return. However, thankfully someone showed up on a Sunday to move it for us.

RICHARD P.
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Get software/app for dealers that scans the back of a customer driver's license to populate the data needed to complete the application process.

MARK C.
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None of the staff wore masks 😷 but they should.

Rodney S.
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Nice folks. Mom and Pop gas station. Little bit dirty. Truck had half of an LED tail light not working and a couple rear tires were low on air when I picked it up. One of the few places in my area to pick a truck up so beggars can't be choosers.

RICKEY F.
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Customer did not leave a comment.

HENDRIK O.
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CHRISTOPHER S.
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I'm not sure u could improve on how easy, informative, helpful & very pleasant people. U can just tell some times when u come across good people & that's how I feel about this location. Thank u & I will only go to this location for all my uhaul rentals.

Gary W.
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Customer did not leave a comment.

STEVE R.
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Everyone and everything went better than I thought it would!

James A.
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Customer did not leave a comment.

Nina C.
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It was closed (Sunday) so no one was present to receive the truck and we didn't go inside, however, when I called on Monday to verify the return, the young voice who answered me was very congenial. “You're all good, Ms. Collins” was a relief to hear.

Richard C.
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Charles K.
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NANCY P.
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Uhaul has always been the place I go if I need a Uhaul truck. Thank you

SHEILA K.
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Gerardo V.
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TRAVIS W.
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CONNIE L.
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RAYMOND H.
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Christopher S.
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Not as clean and inviting as the pick up location but the service was outstanding. A young man was ready to unhook my trailer before I stepped out of the truck. Employee inside was also very kind, quick, and helpful.

TERRY W.
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Nothing

ROBERT H.
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Customer did not leave a comment.

myriam O.
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ROBERT H.
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TERRY W.
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Terry L.
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Great return equipment with just phone app!

Donovan C.
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SHERI H.
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MARK LEWIS C.
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TERRY W.
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Nothing

Donald P.
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Steven M.
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Very slow on the paperwork of letting me know equipment had been returned.

CURTIS D.
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N/A

WILLIAM M.
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No one had a mask on. Customer was not required to wear a mask. I had my mask on but still didn't feel safe in the building. I couldn't check in from my vehicle I had to go in check in. I would not recommend this location to anyone.

Tonya Y.
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U would not ecommend Uhaul.

JANET B.
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Customer did not leave a comment.

NICHOLAS M.
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FRIENDLY

John S.
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The uhaul kept having trouble starting each time I started it up. And the gas cap was broken when I went to fill it up and couldn't put gas in it when I returned the uhaul. And still got charged the fees for it

TY J.
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Customer did not leave a comment.

Nathaniel C.
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TERRY B.
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Amanda S.
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Kenzie R.
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TIFFANY J.
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Donald P.
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ISABELLA L.
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Barry Broadway J B.
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Only downside was I had to drive to Moore, OK to pickup truck instead of Norman, OK where I reserved at location.

Deryal C.
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Customer did not leave a comment.

LAURIE T.
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TONYA M.
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Broadway DX is an amazing company everyone that works their is very nice,friendly, and caring

LLOYD D.
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JERRY B.
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Everything went smoothly.

James F.
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JEANNEANE P.
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PALMER O.
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boss sucks, the one worker was very pleasant. the guy in charge was garbage.

david T.
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RICKEY F.
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MARY M.
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COVID-19 precautions were not being practiced. Vehicle was maintained, but the cab wasn't cleaned between customers. Were it not a pandemic, I'd probably recommend.

CURTIS H.
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Customer did not leave a comment.

Brandon O.
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Thomas S.
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JOHN W.
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This UHaul location is one of the best a person could rent from!!

Martha B.
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This is the third time I've rented from this location. Absolutely excellent! The young men explained everything perfectly, and even adjusted my mirrors for safety. Thanks for an easy move!

No reviews have been submitted for this location.

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