I was overcharged by $46.77. I only drove the truck 47 miles. Which I informed the location of at drop off instead of the 80 miles that was pre estimated, however they failed to fix the mileage. at 1.09x80 miles still that is only 87.20 +19.95 rental charge makes it $107.15 yet my card was charged $117.95. I returned the truck with the gas at the same place it was when I got it. The front and back was cleaned, and it was returned during open hours. the mileage on the truck at drop off was 26,612 besides that part the truck was clean, ran wonderful the pick up and drop off process was easy the clerk who rented the truck to me was super sweet and friendly. I just want the over charged amount the be refunded to my card.
Courtney H
Customer Reviews for Broadway Grocery and Deli
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The best people are here. This is the place to get your Uhaul !!!!
WILLIAM HWe waited for the text to do a check off before we oeft but never got one. The gas was sitting on empty and we had to put $30 in. We were charged almost $50 extra for fuel when it was sotting on empty when we picked it up.
DAVID FWOW - These guys are GREAT !!! Makes me want to rent a Uhaul just to ride around in a truck !
WILLIAM HThere is no better place to rent a Uhaul - anywhere !!! THE PEOPLE HERE ARE AWESOME !!!
WILLIAM HWOW - If you need to rent a truck - THIS IS THE PLACE TO GO !!!! Super friendly and helpful staff. The parking area is very large and it is very well lit up at night. I am so happy with this location.
WILLIAM HThe agents was very polite, friendly and helpful. They made sure i received the truck and it was what i needed. I really appreciate their support and kindness.
DOROTHY BOutstanding customer service I will definitely use this location again.
DUNCAN F