We got the white glove treatment. Really appreciated the service and the friendliness.
AARON K
Customer Reviews for Brown Wolfe Rental & Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Best U-Haul location hands down!!
Kirsten TAll good - Tammy was very helpful and efficient- will use again! Thank you
DAVID PGreat experience!
JACOB MTammy is fantastic to work with. She made the process easy and painless. I would recommend her to anyone.
Jennifer EAbsolutely nothing. It was a great experience .
JAMIE CThis location is amazing, the owner/manager gear always goes above and beyond to make whatever move you may have smooth and painless with great prices! 12/10 would recommend to a friend or family member!
Jordan STammy is the best in customer service. She was so helpful on so many areas of setting us up for an out of state one way experience. The 10 ft truck got much better gas mileage than was quoted.
REBECCA SThe lady there is always extremely helpful. I’ve been to a few other locations and their customer service is extremely poor in comparison. Plus all the other locations take 5 times longer to get me back on the road.
JASON HHaving to do all the return check in myself was difficult for me. I would rather have taken it to a "Uhaul" lot and had a service member check me in.
CARLA CMaybe deliver the uhaul trailer to my home and pick it up!!!!! All good here, good service, good equipment, easy in and out! Thanks, Mike
Mike G👍
ZAFER DThe lady working there was fantastic, friendly and very helpful!! I would go to her again!!!!!
TRISTY CHad a ground problem with the trailers lights, but Tami sorted me out & got me on my way with an upgraded trailer. She was very helpful with the booking, & ready to hitch me up when i got there.
NEIL DThe manager is so friendly and put a smile on our faces from start to finish.
KIMBERLY AThank you! See you again soon. Rob (local)
ROBBI RTammy is amazing. She beings humor and efficieny into an otherwise tedious task. I'm so glad she's back!
MARGARET WSuper friendly
PATRICK DThe women at Brown Wolfe location was amazing. She did a great job and was very accommodating when I exchanged my equipment. I was really impressed with her customer service. Job well done!
RYAN Gi don't know the woman's name, but the woman who answered my phone and then met me and hooked up the trailer and did the paperwork was AMAZING. Service was outstanding. and I never fill out these things.
MICHAEL FBest location uHaul has!
PAUL WWas charged for fuel after U-Haul ask me to drop it off at a location 15 miles away from the scheduled drop off location.
MARTIN MAMAZING SERVICE. TAMMY IS THE BEST!!
ADAM MTammy at Brown Wolfe Rental is super sweet and went above and beyond to ensure that my rental went smoothly. I would definitely rent from her again!
THOMAS TTammy had excellent customer service. She was personable, friendly, and eager to help me get on my way!
OUTHORN KNa
ANNALEISA MSuper helpful staff.
JAMES HTammy was awesome, very efficient and friendly and helped us with just the truck we needed for a day job. Thank you!
TRACY NI have used haul twice this year for long distance and a shorter run. Both times, I was totally satisfied with U-Haul. Thank you Especially thank you to the person who helped me in Sandy, Oregon checking the truck out. She was a life saver as the app was not functioning and she brought us in and helped us before business hours. Again thank you
THOMAS BService was great.. Tammy at the sandy, ore location is the best. Keep it up Tammy!!
JENNIFER LThe location was great with posting instructions and wifi to return since it is an unmanned location. However the UHaul app crashed continually which made it very frustrating to return the truck.
Elizabeth CThe only reason I rateit this location high, is that the lady who’s there actually came out and helped me. There was no easy way to figure out check-in on the app I went to my reservation and there was nothing that said check in and the instructions were not very well, so as I was reading them, but she came out and help me and made the experience Wonderful definitely need to keep her. She is fully focused on customer service and deserves all the praise.
Kristyn DTammy was awesome!!
Kaleena KTammy Is AWESOME. She's friendly and so very helpful. I can't thank her enough for all that she does.
Steven BNo improvement. The lady who runs it is so nice and always helpful with questions. I have used this location for the last 3 or 4 moves . Highly recommend this location.
Lynne WTammy was amazing!! Thank you!
Griffin SI drive out of my way to go here! Best customer service ever!!
KELLY BThe owner is very kind, we would highly recommend
BRANDON EThis place is honestly the best uhaul location. Top notch customer experience. Couldn’t have a better person managing the location.
Mason LThe gal was very professional and pleasant.
JASON STammy is awesome! Her customer service is off the chart. Best uhaul location by far!
Paul WHave used this uhaul location several times. Tammy is always helpful.
Marlayne HCloser to Portland?
charles hWonderful
Jeffrey RThe service was amazing , drop off of the truck was super easy, and she loves cats!!
Jessica PThank you so much, Tammy! You are the best!
JONATHAN RAlways freindly great service here.
Aimee SBest Uhaul place ever- Tammy is amazing & treats customers with her knowledge & expertise. Great sense of humor.
Ruby SGreat advice and always willing to give it, and has never let us down.
Allen J10/10 Amazing customer service! Thank you!
brendan cThe Sandy Oregon location always provides excellent customer service.
SHAD BGood transaction
GARY MThe front desk lady is the bomb...very sweet knowledgeable and accommodating
Coco gConsistantly superior service.
Matthew NThe pickup truck rented was spotlessly clean. Manager Tammii very efficient and very pleasant to work with. My only request would be to have an operator's manual available. Not used to newer,American vehicles. Many electronic features that I was unfamiliar with.
Matthew NGreat location . Sorry they can’t get equipment so I have to go to gresham 15 miles away offen. Lady at this location is awesome to rent from .
Mike CFavorable experience.
Erik PThe lady was super nice and helpful!
Amy LThe service at this location is ALWAYS upbeat and cheerful while hustling and recognizing the value of my time.
GREG WWe had a very NON Stressful pick up and drop off. Everything was all ready for us and we had no problems. The gal at the front, who owns this location, was very friendly and helpful. When you're moving, you're already stressed out, and you don't want to have to have any added issues. I highly recommend this location.
Sally SGreat customer service. Works fast to get you in& out and safety is her #1 priority .
Mike CTammy is amazing. Such a helpful, friendly person. I will use this location for everything when I need uhaul.
Nathan SShe works very hard on her own and I would use this location again. Great Job
VINCE ZExcellent customer service. , prompt, quick, friendly, and knowledgeable worker. She went out of her way to make sure my rental was what I needed and hooked up my trailer and got me out of there in a quick and timely manner.
Mike CNice and friendly quick in and out.
Julie WTami is excellent. She makes the whole rental experience easy, straightforward, and is very helpful. If I ever had to use Uhaul again, I would go to her every time!
Andrea JNo improvements with dropping off. Tammy was very professional, knowledgeable and helpful, would highly recommend this location for picking up and dropping off.
RODD MNothing
Michael C