We love this location
ANTONIO A
Customer Reviews for Bsafe Miami Auto Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
EXCELLENT SERVICE
Hernan LGREAT SERVICE
Hernan Lexcellent service
WILLIAM VGreat service
Hernan LGreat service
jose lexcellente servicio good job
ADRIAN Mawesome
Jose Mgreat service
Jose MAlways is a pleasure to do business at this location, good attitude and always willing to help.
Jose MThis company is efficient, close to the airport and extremely easy to work with. I like that it’s a smaller company so no waits. And there’s a great little deli next door.
KIMM LGood everything
Ramiro HVery professional customer service
Jimnetta BMuy buena la atencion recomendado 100%
ANTONIO AJohn is a great person very polite and willing to help
Jose MMuy atento el personal me facilitó Wifi para poder hacer reserva a mi hotel y solicitar un Uber impecable atención
Mario PSuper excelente servicio muy profesional y bien amable y la mejor atención se lo recomiendo
MANUEL RThe web and van publicizes that you can rent via the app, unfortunately when we got there I still had to show our credit card and drivers license. Unfortunately the ability to rent off the spot and online is diminished by having to checkin and wait for the traditional process.
Patricio BReturned it before they opened
Richard RThe guy overcharged me the gas fee. I added the gas before the return. It doesn't show at the gas meter. I emailed the transaction from my credit card. I don't get any response for half a month. The guy was lying to me that he wasn't at this location when I was outside this location and trying to dispute this charge. This guy doesn't speak good English.
Zhenchao XExcellent service, clean location & vehicle, very helpful and pleasant! I’ll rent from there again in the future!
MARLA DVery pleasant and professional. I was able to wait in the office until my pickup ride arrived.
Nancy HThank you so much to Bsafe Miami Auto Rental owners for their excellent assistance and guidance provided. Appreciate it so much and of course I recommend them to all my friends and relatives. Thank you!
Reynier RThe truck was dirty. Had to clean it before I could use it. I also could not leave my car at the location. I was told there was no place for me to leave the car.
Eduardo CVery friendly , helpful and professional staff, I recommend this place!!
Tirso SI have rented the moving with truck, 2 utility dollies and furniture pads. I have no Uility Dolly nor urniture pads on my self pick-up ready at 8am when I picked he truck! I had to waste time and money in finding two dollies at 8:45 am. I'm asking to reemburse for Utulity dollies, furniture pads and milage due to this issue at the self-pick up at 2600 NW 39 Ave. Miami.
Daniel MExcelente atención al cliente muy profesional , muy contesta con el servicio brindado lo recomiendo 100% gracias
DAYROD FThe agent excellent
CHERISA CI payed for an utility dolly and never got it. Also the truck was dirty inside with food leftovers
Guillermo FGreat help from the gentleman at the counter. Even helped us resolve an issue. Great service and convenient location by airport.
Ali YI recommend them 100%. They were very kind and helped me a lot when I needed to go to Orlando. They helped me put my car on the trailer and anything else I needed to be on in my way. I'm more than satisfied with BSafe Miami. A los hispanos que están en Miami se los recomiendo, una persona confiable, dispuesta ayudar, honesto, con una actitud buena siempre y a mi me ayudó muchísimo para regresar a Orlando. Estoy muy agradecida con el.
LIGIA CExtremely rude person John. He kicked me out of the store when I told him I’d like to talk to customer service. Very insulting. Worst experience so far
VINCENT FAwesome
marla gthe young man that manage the place, was very, very helpful and yes i do recommend that location!
aaron ynothing, everything here was excellent!
Anthony L