Customer Reviews for BTK Motors Inc
(U-Haul Neighborhood Dealer)

315 reviews

635 Belleair Rd   Clearwater, FL 33756

(727) 287-5003

Location Hours

  • Mon-Fri: 10 am - 4:30 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(727) 287-5003

635 Belleair Rd
Clearwater, FL 33756

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 4:30 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

I will drive out of my way and pay for the extra milage to rent from BTK.

Rebecca C. 
Rating:
5.0

All great!

Mr. Natan Z. 
Rating:
5.0

Extremely helpful in every way which made me feel totally comfortable with the equipment that I rented.

Jennifer H. 
Rating:
5.0

Customer did not leave a comment.

Frank H. 
Rating:
5.0

Top notch service

Craig A. 
Rating:
5.0

This has been the smoothest and most professional Uhaul rental I have had, they were very tentative to me and had me in and out within minutes. Keep up the great service !!!

Frederick D. 
Rating:
5.0

Customer did not leave a comment.

Scott M. 
Rating:
5.0

Customer did not leave a comment.

KENNITH T. 
Rating:
5.0

Luv u ❣️ guys... I got er done ! & The guy in the was Soooo Nice : Joe handyman 727-766-4151

Joseph H. 
Rating:
5.0

Customer did not leave a comment.

Raphael E. 
Rating:
5.0

The owner was excellent to work with and I would very highly recommend BTK Motors for your UHAUL Needs.

John R. 
Rating:
5.0

Customer did not leave a comment.

Mary S. 
Rating:
5.0

Improve the server so the program works seamlessly and does not have issues with pricing and payments.

Dominic V. 
Rating:
5.0

The person who helped us was amazing and super friendly.

jennifer O. 
Rating:
1.0

The truck drove roughly and the dashboard service lights and oil light kept coming on and off the

Aaron J. 
Rating:
5.0

Bill was absolutely wonderful and made the process of renting stress free. Bill was very professional and helpful to work with. I will definitely be back to rent from this location again and would recommend ANYONE to use this location… Thank you so much Bill for everything…..

Sarah F. 
Rating:
5.0

Customer did not leave a comment.

kelly D. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C. 
Rating:
5.0

GREAT DOING BUSINESS

brad L. 
Rating:
5.0

I found BTK Motors to be a very friendly, straightforward and customer oriented business in a convenient location. Bill was easy to work with and I completed everything I needed to do without any extra anxiety. 🎯 Thank you Bill & U-Haul! I'll be sending friends and customers every chance I get. 😀

Rachel A. 
Rating:
5.0

Customer did not leave a comment.

RHONDA L. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER F. 
Rating:
3.0

Customer did not leave a comment.

Cheryl K. 
Rating:
5.0

Customer did not leave a comment.

Jeff H. 
Rating:
5.0

Customer did not leave a comment.

Saastri B. 
Rating:
5.0

Customer did not leave a comment.

Shelby H. 
Rating:
5.0

Excellent customer service.

LAWRENCE W. 
Rating:
5.0

The manager (Bill) was very friendly and helpful. The whole transaction was fast. That was important because I had to load the truck and get on the road for a long drive.

Vaughn K. 
Rating:
5.0

Steve was friendly and very helpful.

Emma` S. 
Rating:
5.0

Thank you

Scott N. 
Rating:
5.0

Customer did not leave a comment.

Juan G. 
Rating:
5.0

Customer did not leave a comment.

Michael-Paul M. 
Rating:
5.0

Nothing

Joseph D. 
Rating:
5.0

Excellent service, very professional and had me on the road in good time.

Jesse P. 
Rating:
5.0

Customer did not leave a comment.

Louann D. 
Rating:
4.0

Very friendly. Quick service.

Mark R. 
Rating:
5.0

Would recommend location to anyone planning on renting out the Clearwater location. Fast, friendly and very helpful. You cannot find customer service as great as this location.

Lawanda H. 
Rating:
5.0

Customer did not leave a comment.

Banie E. 
Rating:
5.0

Bill was extremely focused on good customer service. We appreciate his efforts and look forward to supporting his business again

Randal C. 
Rating:
5.0

The owner is awesome and his truck was clean, and we'll maintained. I will be back and definitely refer BTK Motors

Sadie R. 
Rating:
3.0

The door cover is coming off ang the seats look like they were cut up. For the amount I ended up paying and the annoyance that was the self pick up. I would expect higher quality

Brett C. 
Rating:
5.0

Wont recommend uhsul to no one.

Gerald S. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

Customer did not leave a comment.

Brennan R. 
Rating:
5.0

Everything was great!

Vincent G. 
Rating:
5.0

Nothing to improve. Great experience! The owner was very helpful and friendly.

Alicia C. 
Rating:
4.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Great service. Down to earth guy. Had no problems at all.

Aaron T. 
Rating:
5.0

Customer did not leave a comment.

Amy P. 
Rating:
5.0

All in all, everything running just fine. Customer service was exceptional.

Jose A. 
Rating:
3.0

Tight

EDWARD F. 
Rating:
5.0

Bill Dixon was very helpful and personable. I will choose then again

Andrea M. 
Rating:
5.0

Customer did not leave a comment.

DANIEL R. 
Rating:
4.0

Good experience.

Mark W. 
Rating:
2.0

I made an appointment directly thru UHAUL for an 8am pickup. No one was there when I arrived early for the pick up. I had to WAIT since the location opened (I learned that day) at 10am. I called UHAUL customer service, waited nearly 20 minutes to speak to someone, that lady asked my location and immediately blind transferred me to another number. I waited another 15 minutes and another woman answered only to tell me it was the Tampa branch, I needed to speak to the Clearwater branch and was going to transfer me. She transferred me again, I waited quite some time. I decided to hook up the trailer myself because I am now running very late for two meetings I had to be at. While hooking up the trailer, the owner of the location showed up. It was probably around 9:30. He did not know why UHAUL took an 8am reservation, and said he had no idea I was picking up that morning....... He told me he would apply a $50 refund credit for messed up appointment - but I have YET to see it. I am NOT happy with this experience.

Timothy W. 
Rating:
5.0

Customer did not leave a comment.

Aleksander Z. 
Rating:
5.0

Customer did not leave a comment.

BURKE T. 
Rating:
5.0

None

Lawanda M. 
Rating:
5.0

Customer did not leave a comment.

Karla C. 
Rating:
5.0

Great location, great person to deal with.

William G. 
Rating:
5.0

Customer did not leave a comment.

Denise P. 
Rating:
5.0

Bill was extremely friendly and customer focused - we appreciate the great service!

RANDAL C. 
Rating:
5.0

Customer did not leave a comment.

STEVEN C. 
Rating:
3.0

Truck was clean, but A/C was spotty (fan worked only part of time). Also, there was a hole in the dash where some gauge was missing (?). Other than that, fine experience.

WILLIAM C. 
Rating:
5.0

Customer did not leave a comment.

GAIL A. 
Rating:
1.0

Pick up location no one there then online app froze after payment made had to call then orginal truck was 10 ft then was 15 then ended up being a 20 ft truck...drop off employee was very nice and friendly and fast

Jerry E. 
Rating:
3.0

Customer did not leave a comment.

Richard J. 
Rating:
2.0

I'm just disappointed. I have used this location many times and never experienced nothing like this. Unhappy customer

ELEXCIAN E. 
Rating:
5.0

Nothing, everything was perfect. I felt very comfortable hauling long distance (1,200 mi) alone at my old age, 68 & female. Trailer pulled like a dream. Thank you!

PEGGY P. 
Rating:
5.0

BTK Motors made it super easy to rent a Uhaul. Very accommodating and courteous. Would highly recommend.

Erin P. 
Rating:
4.0

Customer did not leave a comment.

Joanne T. 
Rating:
4.0

Nothing against the dealer but I would have preferred the newer style hitch and the double doors vs the roll up door. I had to discard a full size bed frame because it would not slide vertically into the roll up door and I lost some overhead space.

Douglas Y. 
Rating:
5.0

Customer did not leave a comment.

Progressive D. 
Rating:
5.0

Customer did not leave a comment.

Christopher H. 
Rating:
5.0

Great friendly service.

Sylvana G. 
Rating:
5.0

Bill was great! Thank you!

Neil F. 
Rating:
5.0

Very personable & professional if I ever need a truck again I will come to this location. Thanks

Gordon W. 
Rating:
5.0

Pick and Drop off were easy and accommodating. Professional and friendly customer service. No issues, would use again!

Michael S. 
Rating:
5.0

BTK provided us great friendly service and we will keep coming back each time we need the Uhaul services.

Carolyn C. 
Rating:
5.0

Nothing to do- top notch service and quality truck!

Lauren P. 
Rating:
5.0

We reserved the truck fir the 24/7 pick up at another location. The truck was not available to be picked up, yet, no one notified us. However, a insult representative was able to get is another truck at another location.

Ryan V. 
Rating:
5.0

Very friendly and efficient employee.

Teresa D. 
Rating:
5.0

Customer did not leave a comment.

Christopher G. 
Rating:
5.0

Customer did not leave a comment.

Mario P. 
Rating:
2.0

If you have a truck or van this location would be fine but the parking lot was the smallest I've ever seen filled with trailers and trucks. I had to go into the parking lot across the street and back a trailer across a busy road to get in. Then they stated I had to call to be seen so we called and no one answered. We waited 35 minutes then just unloaded our selves. Finally someone should up greeted us offered no help just asked where we were putting it then left. Terrible experience

PATRICK R. 
Rating:
5.0

Owner was professional, friendly and helpful. Would definitely recommend this location!

Christopher B. 
Rating:
5.0

Bill was great at BTK motors. Would highly recommend him in the future..

Michael M. 
Rating:
5.0

Customer did not leave a comment.

CAMDEN S. 
Rating:
5.0

Customer did not leave a comment.

Marcus L. 
Rating:
5.0

Great experience. Bill was very helpful.

Murray C. 
Rating:
5.0

Great customer service and fast

Fabian M. 
Rating:
5.0

The gentleman was extremely helpful and made a stressful experience so much better. His assistance was outstanding

Gary T. 
Rating:
5.0

Nothing, the agent went above and beyond, adjusting his schedule to fit my changed pick up time.

Thomas G. 
Rating:
5.0

Customer did not leave a comment.

craig M. 
Rating:
5.0

La atención que me dió el señor Bill fue exelente . Fué muy amable y en todo momento me explico todo para estar seguro e informado del procedimiento. Muchas gracias .Lo recominwdo

Leonardo G. 
Rating:
5.0

Bill always goes above and beyond to make sure you are taken care of

Robb E S. 
Rating:
5.0

Customer did not leave a comment.

Annalie S. 
Rating:
5.0

Customer did not leave a comment.

Clydja O. 
Rating:
5.0

Customer did not leave a comment.

Adolfo V. 
Rating:
5.0

Great

John C. 
No reviews have been submitted for this location.

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