Truck drop off was after closing hours so no personal interactionDOUGLASAVARD M.
Customer Reviews for BTR Trucks And Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was very pleasedjames T.
Customer did not leave a comment.MICHAEL W.
Customer did not leave a comment.Kevin L.
Teshia was customer friendly and professional Artesia is a hands on hands ,gave instructions step by step i appreciated itMilton W.
Customer did not leave a comment.SHANTAE C.
It was not where Google Maps had suggested. I was looking for a place close to 41st Street in Baltimore. It showed a location on Park Heights which did not exist. The phone number was attached to a Warwick Avenue which was 15 minutes away. You need to correct what is on the internet. In addition, while my location services were on, U-Haul app could not locate me at Warwick Ave for returning the vehicle within 2 hours. The best thing was the customer service with the rep at the location. She was the consummate professional and indicated that something was wrong with site that I was on for U-Haul.KENNETH A.