Terrible customer service
Jason D
Customer Reviews for Buck And Up
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Hard to find the drop off location, not enough signage, saw the trucks so figured it out There was no dedicated space just handed the keys to the cashier from the store
Shirley TThere were no personnel, just a drop box for the keys.
Tamara SMake Sure Drop Off Location Correct.
David WEverything went great The Lady that looked after me was Excellent Highly Recommend!!😊
Randy DThe process was long. The agent explained there were technical difficulties all weekend. When they called a supervisor for assistance there was no response. U-Haul needs to streamline the process.
STACY S