Customer Reviews for Buckhorn General Store
(U-Haul Neighborhood Dealer)

942 reviews

1208 W Academy St   Fuquay Varina, NC 27526

(919) 346-0210

Location Hours

  • Mon-Fri: 9:30 am - 5:30 pm
  • Sat: 8:30 am - 5:30 pm
  • Sun: 9:30 am - 5:30 pm

Services at this Location:

Contact Us

(919) 346-0210

1208 W Academy St
Fuquay Varina, NC 27526

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 5:30 pm
  • Sat: 8:30 am - 5:30 pm
  • Sun: 9:30 am - 5:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Steven C. 
Rating:
5.0

The AC was broken in our truck, that was disappointing!

Blaine G. 
Rating:
5.0

Customer did not leave a comment.

Matthew P. 
Rating:
1.0

The staff at location told me to my face that they didn't have anything available only for me to go online and book the truck reservation while sitting in the parking lot. I would honestly recommend to try and take all business and not to turn away returning customers that has used the location several times.

AJ T. 
Rating:
5.0

Customer did not leave a comment.

Glenn E. 
Rating:
5.0

Appeared to have grill grease on the floor from previous user and 2 boxes on the right side in the loft got wet from a leak but no damage to the contents.

DAVID M. 
Rating:
5.0

Very nice owner

Brandon D. 
Rating:
5.0

Customer did not leave a comment.

Janet M. 
Rating:
5.0

Friendly, polite, and enjoyable as always. Thanks!

Evan K. 
Rating:
5.0

Great experience

Paul B. 
Rating:
1.0

When I spoke to a uhaul representative I set up my truck rental for 3 days, when I got to rental location the employee set up the rental for 1 day and then told me that he couldn't get back in the system to change it, that I would just have to pay the late fee. Then he set up the drop location 30 minutes away from from I had moved to off of Poole rd... wasn't satisfied at all... I have had some great experiences with uhaul but Buckhorn was not one of them.

RODNEY H. 
Rating:
5.0

Fast efficient and friendly

Roxanna G. 
Rating:
5.0

Great service

Gene V. 
Rating:
5.0

Didn't have Dollies we initially requested.

Charles S. 
Rating:
5.0

Customer did not leave a comment.

Evan K. 
Rating:
5.0

Customer did not leave a comment.

Jared S. 
Rating:
5.0

Customer did not leave a comment.

Derrick H. 
Rating:
3.0

Customer did not leave a comment.

Joseph C. 
Rating:
5.0

Customer did not leave a comment.

Janie W. 
Rating:
5.0

Customer did not leave a comment.

Jothem V. 
Rating:
5.0

Customer did not leave a comment.

Todd S. 
Rating:
5.0

Customer did not leave a comment.

Jeff C. 
Rating:
5.0

Customer did not leave a comment.

Finbar D. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

I had a great experience with the vehicle and the store owner.

Gary W. 
Rating:
4.0

Customer did not leave a comment.

Laura S. 
Rating:
5.0

Customer did not leave a comment.

Anthony C. 
Rating:
5.0

Customer did not leave a comment.

Thomas F. 
Rating:
5.0

Customer did not leave a comment.

Ann L. 
Rating:
4.0

Customer did not leave a comment.

Thomas H. 
Rating:
5.0

Friendly, helpful, and fast! Our go-to uhaul place!!

DEUEL B. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

I specifically go to Buckhorn General Store due to their staff and customer service! Keep up the great work!

Evan K. 
Rating:
5.0

Store was so very helpful and knowledgeable

BARBARA G. 
Rating:
5.0

Customer did not leave a comment.

TY S. 
Rating:
5.0

Customer did not leave a comment.

WALTER H. 
Rating:
5.0

Customer did not leave a comment.

DAVID T. 
Rating:
4.0

Customer did not leave a comment.

REGINA J. 
Rating:
5.0

Customer did not leave a comment.

Derek W. 
Rating:
5.0

Uhaul should offer discounts.

Lekorey E. 
Rating:
1.0

Terrible driving experience, couldn't get to 60 mph without the truck shaking violently, truck terribly dirty, do not plan to rent from uhaul again after years as customer

JOSEPH H. 
Rating:
4.0

Customer did not leave a comment.

LAURA C. 
Rating:
5.0

Customer did not leave a comment.

ANTHONYWILLIAM N. 
Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

ANTHONYWILLIAM N. 
Rating:
5.0

Very courteous people!

NESAN S. 
Rating:
5.0

Customer did not leave a comment.

STEVEN C. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY G. 
Rating:
5.0

Customer did not leave a comment.

REMON S. 
Rating:
5.0

Customer did not leave a comment.

DAVID T. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS G. 
Rating:
4.0

Customer did not leave a comment.

GORDON P. 
Rating:
5.0

The folks at Buckhorn were fantastic! So friendly, helpful and thoughtful. I would definitely rent from them again.

JOHN V. 
Rating:
5.0

Customer did not leave a comment.

THOMAS T. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Movers had been scheduled for move & cancelled 2hrs before appt. I called Buckhorn Gen Store for 26' UHaul they managed to have one for us in 1hour. THANK YOU ALL SO MUCH! DO NOT CHANGE A THING, Y'ALL ARE GREAT!! Very nice folks, HIGHLY RECOMMEND

KAREN H. 
Rating:
5.0

I had rented at Buckhorn before, but this time I though I would rent closer to my house to save time. After beginning the process at another store and had buyers remorse and called Buckhorn to see if they had a trailer. They did, so I canceled the new store and went back to Buckhorn because they are good people. Guaranteed.

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT J. 
Rating:
3.0

Customer did not leave a comment.

PAUL C. 
Rating:
3.0

Customer did not leave a comment.

Michelle L. 
Rating:
5.0

But I will never use this company ever again. The pick up location was closed an I drove hour only to have to wait 40 min. An the drop off location one hour away. Wow.

trevis J. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
4.0

I was treated very well why was there and the man was very understanding I appreciate that ate that

SHANE A. 
Rating:
5.0

Customer did not leave a comment.

VICKI H. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY D. 
Rating:
5.0

Customer did not leave a comment.

WILLIE A. 
Rating:
5.0

Customer did not leave a comment.

GARY S. 
Rating:
5.0

Customer did not leave a comment.

THEODORE M. 
Rating:
5.0

I thoroughly enjoy renting from Buck Horn General Store, they are always pleasant and helpful!

Evan K. 
Rating:
5.0

Customer did not leave a comment.

JARED S. 
Rating:
5.0

Customer did not leave a comment.

Elmer L. 
Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

RONALD R. 
Rating:
5.0

Customer did not leave a comment.

JARED S. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH C. 
Rating:
5.0

Service was outstanding.

JAMES T. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE P. 
Rating:
5.0

Customer did not leave a comment.

KRYSTAL I. 
Rating:
5.0

I have rented from this location a couple of times now and I absolutely love it. The vehicles are always clean and well maintained and the people are super friendly. I will never go to another location if I can help it.

Angel R. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

Raymond O. 
Rating:
5.0

Great family business that also rents U-haul. Probably be my go to store for U-haul from now on although it's 20 min further away than the closes U-haul from my house. That's how good the business owners are.

JAMES S. 
Rating:
4.0

The location closed when we return the truck.

LIMING W. 
Rating:
5.0

It was very helpful that the one we were renting had been moved to right up front so that we didn't have to waste time searching for it, super easy!

Thomas C. 
Rating:
5.0

The owners of the store couldn't have been nicer. I've rented from them before and each time they've been amazing.

John C. 
Rating:
5.0

Customer did not leave a comment.

Seth M. 
Rating:
5.0

Customer did not leave a comment.

MARY F. 
Rating:
5.0

I love working with Buckhorn General Store.

SANDRA R. 
Rating:
5.0

Customer did not leave a comment.

kenneth B. 
Rating:
5.0

Customer did not leave a comment.

byron M. 
Rating:
4.0

Nice people! Gas reading was wrong at intake, but we straightened it out!

Joshua A. 
Rating:
5.0

Make it so a person can return it without a $130 fee

PERRY C. 
Rating:
5.0

Customer did not leave a comment.

NICHOLASCHRISTIA C. 
Rating:
5.0

They are so friendly and helpful! Definitely will always use them! AMAZING customer service! :-)

Michel P. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

The woman who helped me at this location was super nice! Very helpful and accommodating! Would recommend to others!!

LAURA M. 
Rating:
5.0

Customer did not leave a comment.

FRANCES D. 
Rating:
5.0

Customer did not leave a comment.

chris F. 
Rating:
5.0

Customer did not leave a comment.

SUSAN C. 
Rating:
5.0

There were about 10-15 moving blankets inside of the truck when I picked it up even though I didn't order any. They weren't really needed for the move and were more of an obstacle and took up extra needed space.

Kevin J. 
No reviews have been submitted for this location.

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