Highly recommended!!!! Office team was wonderful especially Suzette! Had my unit for 5 years, never had any problems. Will definitely use them again!!! Very clean, very convenient!!
PETRINA G | Overall Experience
Customer Reviews for Budget Store & Lock
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff at this location was excellence and always had the most pleasant encounters with them. The lighting outside the location was good but not bright enough
Cindy G | Overall ExperienceI would go back back to Budget again if i needed to.
Anna L | Overall ExperienceStaff always very helpful and friendly. Facility is well maintained
Francis S | Overall ExperienceThis was an outstanding experience. I couldn’t be happier. This was a great decision. I would most definitely rent this location again. Suzette was very pleasant and professional. She rocks!
Timothy H | Overall ExperienceGreat facility and awesome staff made our stotage rental easy. However, there was a large amount of white powder, which looked like flour but was probably some sort of pesticide, sprinkled all the way around the entire inside perimeter of our unit. I have no idea what the powder was, we were not told about this prior to rental. We had to put down blankets to protect our stuff and to keep it from going airborne or getting on our shoes, and when we moved out I had to throw all the blankets away. I don’t have a problem with the rodent bait cubes placed in the corners, but the powder definitely affected our use of the unit and I'm concerned about what it was. There has to be a better way to control pests, and if not, it should be disclosed prior to rental.
Paul F | Overall ExperienceGreat services and storage facility.
FELIX T | Overall ExperienceSuper friendly and knowledgeable staff. Easy to access and easy to get to location.
Diane H | Overall ExperienceThe manager is a fabulous woman thats easy to work with (provided you're not some whiner that tries to "bend " contracts or take undue advantage)
Walter M | Overall ExperienceNice, clean & safe place for your stuff!
Sean J | Overall ExperienceCould not be more pleased with all aspects of this facility. Suzette the manager and all other staff have been courteous and helpful.
CAROL E | Overall ExperienceHello from AZ: lots of activities out here and major attractions within an hour or two of Kingman. We were always pleased with our rental units, management and staff. Regards, Mike Rochen
MICHAEL R | Overall ExperienceOffice staff was great! Very helpful, pleasant and welcoming.
Kia W | Overall ExperienceWell run facility. The office manager was professional and handled my needs efficiently. Couldn't have asked for anything more.
David Z | Overall ExperienceWe were very happy with out unit. It was clean, no rodents or bugs. The staff was friendly and helpful.
CHRISTOPHER H | Overall ExperienceThe manager, Suzette, was always very helpful and accessible.
GREG D | Overall ExperienceWill recommend in the future! Suzette was great to deal with and always helpful.
CHRIS S | Overall ExperienceGood and promt service. Clean units.
Privacy R | First ImpressionsEasy to use. Was contacted early by location to confirm. Clean unit and friendly people in Schnecksville. Would recommend to anyone to use.
Privacy R | First ImpressionsVery clean and affordable. Thank you.
Privacy R | First ImpressionsI like how clean and accessible the unit is.
Privacy R | First ImpressionsVery friendly, helpful staff. Clean, well kept storage with gated entrance and security cameras.
Privacy R | First Impressions