Please assist customers with trailer first-time hook up, to make sure it is done correctly. Please furnish a trailer hitch jack, to lift trailer onto the hitch.John S.
Customer Reviews for Buds Corner
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Thomas M.
Customer did not leave a comment.Randy L.
Trailer was parked in a ditch and was difficult to hitch to ball as no more lift on tongue jack.James H.
Customer did not leave a comment.ron K.
It is an absolute joke trying to get in touch with UHAUL about an overcharge on my credit card!!!! The location said they cannot do anything about the overcharge because it is all done through Uhaul. Tried to call 800 number, always a 20+ minute wait. The third time I called it I waited 25 minutes and no one ever picked up. So, I tried live chat Three times as well, no one wanted to chat there either!!! I have decided maybe they will talk to me when my credit card company reverses the entire charge. Maybe they will contact me to discuss my $70.00 overcharge!!!SCOTT F.
Customer did not leave a comment.Kevin A.
Customer did not leave a comment.Helmuth W.
Was told that I could drop at "any U-Haul" location in Wis. Rapids. The person at this location said that they did not want to take the vehicle, citing that "corporate would not allow them". They were helpful in giving me the number of another location in town - called them - they could not take it either as they were literally out of places to park vehicles, but told me that the place I was at "has to take it" (they did seem to have room to park it in back - yes, there were better than 18 pieces of U-Haul trailer/trucks there). I went back in and told the person this and left it there. The person at this business wasn't happy about it. I was put off a little by attitude by the business regarding returning the truck, but I think U-Haul corporate needs to get their act together regarding stuff like this and not penalize the business that is renting U-Haul's product. Not pleased overall, but they have a semi monopoly on this kind of stuff. If I have to move, yeah, I will probably rent from U-Haul again (begrudgingly).PATRICK S.
People there were regular gas station clerks and had no idea what they were doing and provided no help whatsoever. The truck i rented was filthy, cracks in the windshield, and the cabin was loud- like an airport runway, but for 1400 miles.Forrest D.
Dropped trailer off and girl laughed and said she would send service or junk recomendation.KENT W.
Customer did not leave a comment.David B.
Customer did not leave a comment.SCOTT R.
Was busy and didn't have time for me. Told me to just go and leave my paperwork. It was a chore for her to have someone make a copy. They did not check the unit when I was there. Won't rent from themDEWAYNE D.