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Paul Jung
Customer Reviews for Burdges Auto Repairs
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
App was a challenge to use so we had to call customer service but they guided us. As for the rest? Very simple!
KEVIN MALOYtrailer brakes no working
Melis LegemaatExcellent dealer!!!!
BRIAN LAZARUSSelf-Service drop-off
Gene MoranVery friendly, easy in and out, Thanks
Artyom PkhrikyanPerhaps easier to reach a real person more often, but a small issue compared to the high-quality experience I've had on numerous occasions with these fine folks. They come highly recommended.
Carlen WeederNothing
QUENTIN HILLExcellent service
steven pepsnyExcellent uhaul representative!
Cliff DelaneyExcellent customer service from Burdges Auto!!
Raymond PerryNice, nice people. Will give them as much business as I can.
richard schumannSuper friendly and easy to deal with.
Michael Dell ElbaEveryone was very polite, helpful and easy to do business with.
BRIAN LAZARUSGod live the Burge family!!
KATHLEEN KoepkeNone.
Susan Rocca-KrisandaVery helpful & friendly staff
John BeckerVery easy to deal with owner was very friendly and helpful
Frank DisbrowStaff is friendly. Awesome service. They did my paperwork and hooked up my trailer quickly. I was on my way in less than 15 minutes. Drop off was just as fast. I would use this location again. Highly recommend.
Brian CodeyAfter hours drop off was easy and convenient. Receipt was sent in a timely manner.
Peter AndreulaI got the size equipment that I wanted. The day was so easy since I had the size truck I requested.
Joe CarabilloPlatform is to hard to use it.
Benhur De oliveiraEverything went well, the people are excellent to work with.
BRIAN LAZARUSHave used this location several times. Never had any issues whatsoever. Would recommend gladly.
William ApprobatoThe employees were very friendly.
Gregory Dalygreat location and staff
JEFFREY C EYREAwesome customer service
TERENCE REILLYReally appreciate Stephanie's help. Her and her father were really nice and very helpful! Will be going there again.
Jennifer GomezDid not step inside, was a contactless drop off, parking lot was a little rough - notification of drop off came after I received notification that it was past due despite dropping off on time.
Brian CorbinI had to cancel my initial reservation via the app because the trailer wasn't available at the original location. A U-Haul agent called me to change to a different location that was significantly further. I had to create a new reservation via the app which then allowed me to choose Burdges which was closer than the agent's suggested location.
david bondI was overcharged for this rental. I did two days, you charged me for four. Need to clean up your billing processes. Double charging me overdrew my checking account. Not satisfied!
Gary GatyasHave the computer software system upgraded and more organized for the franchise and the customer as well.
Andrew MillerVery reliable group / people to work with
BRIAN LAZARUSExcellent service
steven pepsnyBurdges Auto/Uhaul always provides exceptional, friendly service!
Terese AcocellaEverything was great! Thank you for all your help making this move easier 😊
Amber DeHaasVery good location and people.
Robert AmsterStephanie and Dave are the best!
RAYMOND PERRYThey were very helpful and timely.
George ReitterExcellent service! Personable and knowledgeable staff made my move so much easier.
sean englishGreat Customer service!!!
RAYMOND PERRYThey are old school (in a good way), very friendly, professional and prompt, and efficient. Easy place to find. Easy access in and out.
Alan Gebele10 out of 10
Raymond PERRYTrucks should have a rear camera so that there's visibility while backing up.
Owen WilliamsDave and Stephanie are wonderful.
RAYMOND PERRYVery friendly, quick service ~ would highly recommend!
MARY K RONCORONIKeep doing what you're doing. As for me, you can give me a lower mileage rate. Thankfully it wasn't that far that I went this time but, there's been times I've put miles on the vehicle. I have corporate accounts with Budget/Avis, Ryder, Penske and Enterprise. I actually traveled 10 miles further to this location, as there's one closer to me. From past rentals, I've been very satisfied here. Stephanie is a pleasure to work with.
Joe CarabilloI rented there before, as before I had no problems. Staff is very friendly and very efficient. With the experience I had. I would highly recommend them.
Joe CarabilloNothing can be improved. Renting from Burges Uhaul is by far, the easiest and best experience!
George VanAlstyneGreat customer service!!
RAYMOND PERRYI rent all the time from Washington U-Haul look fororwd to the future ..
robert batchlor