Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Awesome staff! Very accommodating , friendly and easy to reach with any questions.
dawn n
Rating:
5.0
clean, friendly, equipment ready
Greg M
Rating:
5.0
Customer did not leave a comment.
Michael G
Rating:
5.0
This "Toy Hauler" trailer is much more than that. It can carry a load of over 6000 lbs. The deck is 16' long by 8' wide. The little stairs getting over the wheel wells are a sweet addition. The torsion axles make for a smooth towing. No sway. Trailer rides level. Bonus a simple 2" ball is all you need on your tow vehicle. 2nd Bonus, plenty of strap down eyes all over the trailer. Whatever size object your putting on this deck you have plenty of places to tie it down. Burkesville folks were a pleasure to work with. Load the Uhaul app for seamless rental.
JOHNATHAN B
Rating:
5.0
When I started the engine, the dashboard displayed a low rear left tire warning. Then while driving about 50 miles from home, the Monitor tire System came up on the dashboard screen. I actually called the pick up location rep and informed him of the situation. The warning eventually went off but it was still concerning as a customer that from the time I turned over the engine I was getting a warning light. It also kept me from checking the rest of the truck because it took my attention off of the check in details
DANA C
Rating:
5.0
Excellent customer service. Will definitely use again
THOMAS S
Rating:
5.0
Customer did not leave a comment.
MICHAEL S
Rating:
5.0
Customer did not leave a comment.
Joseph B
Rating:
5.0
Customer did not leave a comment.
ZACHARY C
Rating:
5.0
Customer did not leave a comment.
JESSE B
Rating:
5.0
Customer did not leave a comment.
SANDRA H
Rating:
5.0
Customer did not leave a comment.
LINDA O
Rating:
4.0
Customer did not leave a comment.
Willie H
Rating:
5.0
No problem
PABLO R
Rating:
5.0
Customer did not leave a comment.
JAMES S
Rating:
5.0
Customer did not leave a comment.
Krystyn A
Rating:
5.0
Customer did not leave a comment.
Josel H
Rating:
5.0
I am moving into a new house and needed a truck for several hours. There was one available and we rented it and returned it the same day. Very easy process. Thank You.
BILLY T
Rating:
5.0
Get some bigger and longer box haulers
DWIGHT C
Rating:
5.0
Do you have a great team?
Michael B
Rating:
5.0
Customer did not leave a comment.
DEBRA H
Rating:
5.0
Customer did not leave a comment.
JEFFERY L
Rating:
3.0
Customer did not leave a comment.
ROXANN A
Rating:
4.0
nothing
RANDAL R
Rating:
5.0
Customer did not leave a comment.
Paul W
Rating:
5.0
Great customer service
DANA C
Rating:
5.0
Service was great, polite, quick, easy, excellent... absolutely no issues...happy customer!
MICHAEL F
Rating:
5.0
Easy & friendly pick up and drop off
Kent M
Rating:
5.0
Would rent again
Bryan H
Rating:
5.0
Customer did not leave a comment.
Diana H
Rating:
4.0
Customer did not leave a comment.
Dan B
Rating:
5.0
Customer did not leave a comment.
Steve B
Rating:
5.0
The gentlemen that assisted me was great.
Tama H
Rating:
5.0
Everything went smooth fast quick friendly service.
Winter P
Rating:
5.0
Customer did not leave a comment.
bobby a
Rating:
5.0
Customer did not leave a comment.
Gregory C
Rating:
5.0
Customer did not leave a comment.
Jerry C
Rating:
5.0
Customer did not leave a comment.
Tammy W
Rating:
4.0
Customer did not leave a comment.
Roger I
Rating:
5.0
Customer did not leave a comment.
John N
Rating:
4.0
Customer did not leave a comment.
John T
Rating:
5.0
Customer did not leave a comment.
Jamie O
Rating:
3.0
Arrived on a Saturday and the location was closed. It took a bit of time to coordinate the drop off with the app and had to call support who assisted me. I dropped off a day early.
Steven K
Rating:
5.0
Customer did not leave a comment.
Tom R
Rating:
5.0
Customer did not leave a comment.
Jasmine C
Rating:
5.0
Customer did not leave a comment.
Albert W
Rating:
4.0
I rented a 26' truck. Someone had replaced the ramp with a short ramp from a smaller truck. This made the angle of the ramp illegal. If anyone had gotten hurt loading the truck, it would have been an easy lawsuit. The location was fine. I blame the U-haul company for the danger That you put my family and I in. I am going to review you and warn people of your lack of safety protection.
Luke M
Rating:
5.0
Customer did not leave a comment.
Curtis S
Rating:
5.0
So friendly and helpful.
John F
Rating:
5.0
Customer did not leave a comment.
Carrie H
Rating:
5.0
Customer did not leave a comment.
Leslie V
Rating:
5.0
Customer did not leave a comment.
WILLIAM W
Rating:
5.0
Customer did not leave a comment.
Gary O
Rating:
5.0
Customer did not leave a comment.
GARY W
Rating:
3.0
location was closed at drop off. store appears clean. lot looked nice.
Fox K
Rating:
4.0
Customer did not leave a comment.
Gary O
Rating:
5.0
Customer did not leave a comment.
JEFF C
Rating:
5.0
Customer did not leave a comment.
ned R
Rating:
5.0
Customer did not leave a comment.
Ned R
Rating:
5.0
Customer did not leave a comment.
JACK A
Rating:
4.0
Customer did not leave a comment.
Michael B
Rating:
5.0
The personnel at Burkesville, KY. were easy and a pleasure to work with.
David P
Rating:
5.0
Customer did not leave a comment.
Brittany D
Rating:
5.0
Customer did not leave a comment.
John S
Rating:
5.0
Customer did not leave a comment.
Thomas B
Rating:
5.0
Customer did not leave a comment.
Misty B
Rating:
5.0
Customer did not leave a comment.
DERRICK W
Rating:
5.0
We rented two u-hauls a 26 ft truck and a 12 ft cargo box both were returned clean the trucks gas tank was filled and both were returned two days early. I am expecting a refund on both as I paid up front for the two extra days on both but did not need.
laura l
Rating:
4.0
Customer did not leave a comment.
Eric S
Rating:
5.0
Customer did not leave a comment.
James B
Rating:
5.0
Customer did not leave a comment.
DELBERT P
Rating:
5.0
Customer did not leave a comment.
LIBBY E
Rating:
5.0
Customer did not leave a comment.
ANTHONY J
Rating:
5.0
Nothing. Nice people and very helpful.
Shaun K
Rating:
5.0
Customer did not leave a comment.
Anthony B
Rating:
5.0
Customer did not leave a comment.
tina m
Rating:
5.0
This location was not open when I dropped off the car dolly. The owner gave us instructions to just drop it off. We did so, and everything was taken care of.
REGINA M
Rating:
5.0
Customer did not leave a comment.
JOHN M
Rating:
5.0
Nothing
William M
Rating:
5.0
Customer did not leave a comment.
JAMES L
Rating:
4.0
Customer did not leave a comment.
Lonnie P
Rating:
5.0
Customer did not leave a comment.
Riley S
Rating:
5.0
Good people good choice would do business there again.
JAMES L
Rating:
4.0
A vehicle, trailer, etc., tires need to be a priority when it comes to maintenance.This is a safety issue!
JAMES L
Rating:
5.0
Nothing, the guy there came out as I was parking..he unhooked the trailer and said I was good to go..he was very friendly
Joseph S
Rating:
5.0
Customer did not leave a comment.
TERESA H
Rating:
5.0
Customer did not leave a comment.
ANDRE D
Rating:
5.0
Customer did not leave a comment.
STEPHENWYATT T
Rating:
5.0
Customer did not leave a comment.
LARRY C
Rating:
3.0
Truck wasn't clean on inside where something spilled in cup holder, windshield was dirty an hard see threw other wise than that would be highly recommend ed
Andrew P
Rating:
5.0
Customer did not leave a comment.
DAVID W
Rating:
1.0
The guy was a half hour late and could not answer any questions I had
DONALD D
Rating:
5.0
Customer did not leave a comment.
KYLE M
Rating:
5.0
Customer did not leave a comment.
GARY W
Rating:
4.0
Customer did not leave a comment.
Bob Y
Rating:
5.0
Customer did not leave a comment.
PATRICIA S
Rating:
5.0
I would expedite the security deposit process if applicable.
