Burns Towing
(U-Haul Neighborhood Dealer)

43 reviews

3370 SR 125   Bethel, OH 45106

(513) 734-1571

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Contact Us

(513) 734-1571

3370 SR 125
Bethel, OH 45106

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Representative went out of his way to help get things done over the phone with me so it was ready for pick up. Very much appreciated the help!!!

gregory O. 
Rating:
3.0

Customer did not leave a comment.

Terry D. 
Rating:
5.0

Customer did not leave a comment.

Morgan K. 
Rating:
2.0

Changed locations, did not have equipment available, really bad experience

Robert R. 
Rating:
5.0

Very pleased with the process. Burns Towing did an excellent job connecting and disconnecting the trailer. Would definitely recommend this location to anyone needing Uhaul services.

Kris S. 
Rating:
5.0

Customer did not leave a comment.

Michael V. 
Rating:
5.0

The entire process was quick and easy. At pick up location they were great ; friendly and very helpful. I am completely and totally satisfied with the experience and will totally urge anyone thinking of renting from anywhere else to totally not and use UHaul.

Toni B. 
Rating:
5.0

Very easy to work with

Dave B. 
Rating:
5.0

Very welcoming! Explained everything well. Didn't have a problem whatsoever. Would highly recommend to anyone!

Terry S. 
Rating:
5.0

Customer did not leave a comment.

jeff S. 
Rating:
4.0

Customer did not leave a comment.

Eric B. 
Rating:
5.0

Customer did not leave a comment.

Steven G. 
Rating:
5.0

Nothing my location was very friendly n helpful

Heather S. 
Rating:
5.0

None

Kyle F. 
Rating:
5.0

Customer did not leave a comment.

Adrian L. 
Rating:
5.0

Customer did not leave a comment.

Tina G. 
Rating:
3.0

Customer did not leave a comment.

terri C. 
Rating:
3.0

Customer did not leave a comment.

terri C. 
Rating:
3.0

Customer did not leave a comment.

Amber H. 
Rating:
2.0

The location was messy but guy was nice. Uhaul general customer service (800 number) was beyond terrible!! I'll shop elsewhere for our upcoming move. To be clear, this had nothing to do with the pickup location though.

MATT B. 
Rating:
2.0

Uhaul's system was faulty. Took an hour to get the truck.

Jesiah R. 
Rating:
5.0

Picking up the U-Haul was very difficult. The online part would not work and I called in to get help and got transferred 5 times where 3 of those times my call got cut off so I had to call back. Finally I got someone that could and would help me do it over the phone. I probably will not rent again because of how difficult it was to pick it up and no one was helping me when I called in. It almost was a joke

Christina E. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
4.0

Customer did not leave a comment.

David D. 
Rating:
3.0

Make app easier and communication better.

kile F. 
Rating:
3.0

the online registration just flat out did not work. It was a holiday and fortuately the business owner came in and took care of me. I was paying three movers to stand around while I waited 2 hours to get the truck. In the process U Haul committed to give a $50. refund that I never did get. The whole experience was awful and stressful.

John H. 
Rating:
4.0

Very nice people, easy in and drop off.

susan B. 
Rating:
4.0

Customer did not leave a comment.

Todd H. 
Rating:
4.0

Customer did not leave a comment.

Brenda W. 
Rating:
5.0

Customer did not leave a comment.

Tony B. 
Rating:
4.0

nothing

Alice H. 
Rating:
5.0

Customer did not leave a comment.

Daniel D. 
Rating:
5.0

Love the 24x7 app!!!

Laurie S. 
Rating:
5.0

Customer did not leave a comment.

RAY M. 
Rating:
5.0

Customer did not leave a comment.

adam S. 
Rating:
5.0

Customer did not leave a comment.

Dave A. 
Rating:
4.0

Customer did not leave a comment.

Rick R. 
Rating:
5.0

Robert was extremely helpful and very kind. Truck was very clean and ran great

shephard L. 
Rating:
5.0

Customer did not leave a comment.

Beth S. 
Rating:
5.0

It was pretty good

Adam R. 
Rating:
5.0

Customer did not leave a comment.

DAVID C. 
Rating:
5.0

Customer did not leave a comment.

Toy H. 
Rating:
4.0

I don't have a smart phone trying to pick up when the establishment was closed was very frustrating.

Pam R. 
No reviews have been submitted for this location.

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