Customer Reviews for Burnt Hickory Grocery Bp
(U-Haul Neighborhood Dealer)

248 reviews

1160 Burnt Hickory Rd SW   Cartersville, GA 30120
(Corner of Burnt Hickory & Mission Rd)

(770) 382-3735

Location Hours

  • Mon-Sun: 8 am - 5 pm

Services at this Location:

Contact Us

(770) 382-3735

1160 Burnt Hickory Rd SW
Cartersville, GA 30120
(Corner of Burnt Hickory & Mission Rd)

Services at this Location:

Location Hours

  • Mon-Sun: 8 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

They did nothing but tell me to drop trailer and he would check it in, but didn't check it in until I called customer service the next day to make sure!

JOSHUA F. 
Rating:
1.0

I brought in my business credit card, but my personal card was used instead. I never presented that card.

Lakisha B. 
Rating:
5.0

Customer did not leave a comment.

Ross D. 
Rating:
4.0

Customer did not leave a comment.

Kristin T. 
Rating:
4.0

I just dropped it off and handed the keys to the gas station clerk. No other interaction, but he was pleasant.

STEVEN E. 
Rating:
3.0

Customer did not leave a comment.

sapp P. 
Rating:
3.0

Tire straps were properly put on, but both broke free by themselves, releasing the car and sending it downhill. I got extensive road rash due to me being behind the car when it happened and it dragged me down the road. Then the car hit our mailbox. We rented last week as well and had no issue. I would definitely change out the ratchet if at was yall, I could have easily been killed

Emmie H. 
Rating:
5.0

Customer did not leave a comment.

davis F. 
Rating:
5.0

Customer did not leave a comment.

GREGORY S. 
Rating:
5.0

Customer did not leave a comment.

Nanette T. 
Rating:
5.0

Guys at this location do a great job helping customers.

Timothy L. 
Rating:
5.0

Very efficient.

CHRISTOPHER M. 
Rating:
5.0

Customer did not leave a comment.

SEAN H. 
Rating:
5.0

The drop off location is a gas station which makes it convenient to fill the gas tank before returning the truck.

Alan H. 
Rating:
5.0

Customer did not leave a comment.

ROGER P. 
Rating:
5.0

Customer did not leave a comment.

TOMEKA G. 
Rating:
3.0

Customer did not leave a comment.

Cindy O. 
Rating:
5.0

Fast and friendly service will come back to this location

Crystal F. 
Rating:
5.0

Customer did not leave a comment.

ROBERT W. 
Rating:
5.0

Customer did not leave a comment.

gm C. 
Rating:
5.0

Customer did not leave a comment.

LINDA B. 
Rating:
5.0

Customer did not leave a comment.

Chad R. 
Rating:
3.0

Customer did not leave a comment.

ROY W. 
Rating:
5.0

Extremely nice and helpful people

Christopher D. 
Rating:
5.0

Customer did not leave a comment.

linda R. 
Rating:
5.0

Customer did not leave a comment.

BARBARA T. 
Rating:
5.0

Thank you for your services.

Todd V. 
Rating:
5.0

Customer did not leave a comment.

Kyle T. 
Rating:
5.0

Customer did not leave a comment.

Carl M. 
Rating:
5.0

Great customer service.

Sheryl R. 
Rating:
5.0

Customer did not leave a comment.

DONALD W. 
Rating:
2.0

Customer did not leave a comment.

THOMAS W. 
Rating:
3.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

Devlon S. 
Rating:
5.0

Customer did not leave a comment.

BRANDON F. 
Rating:
5.0

Customer did not leave a comment.

Audley J. 
Rating:
5.0

Customer did not leave a comment.

MATT H. 
Rating:
5.0

Customer did not leave a comment.

Lawrence M. 
Rating:
5.0

Parking was easy. I used self check out so I did not have much interaction with the location. However, he did come out and greet me and see if I required assistance.

susan W. 
Rating:
3.0

The truck was not checked back in by the representative at the time of drop off. We dropped off at 1:36pm on 6/15 and 36 hours later are getting emails and calls that the truck has not been returned!

Donnie T. 
Rating:
4.0

Customer did not leave a comment.

Bob H. 
Rating:
4.0

Customer did not leave a comment.

tammi G. 
Rating:
3.0

Very nice people and helpful

James P. 
Rating:
5.0

Very helpful and friendly young man helping us!

Mike M. 
Rating:
3.0

Customer did not leave a comment.

Tom W. 
Rating:
5.0

Customer did not leave a comment.

Ezi I. 
Rating:
4.0

Customer did not leave a comment.

Arnold W M. 
Rating:
3.0

Customer did not leave a comment.

David A. 
Rating:
5.0

Customer did not leave a comment.

Tonya J. 
Rating:
3.0

Customer did not leave a comment.

Anne B. 
Rating:
2.0

They didn't have the appliance dollie or the furniture dollie that we had reserved, this wasn't the location that we had chosen to rent from either.

Roger B. 
Rating:
5.0

Customer did not leave a comment.

Johnny B. 
Rating:
5.0

Customer did not leave a comment.

Hugh M. 
Rating:
5.0

Customer did not leave a comment.

Charles W. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

Customer did not leave a comment.

Travis W. 
Rating:
4.0

The floor inside the cab was muddy

HARVEY M. 
Rating:
5.0

Customer did not leave a comment.

Timothy L. 
Rating:
2.0

Trailer (car dolly, 2 wheels) was in ill repair. Turn signal lens broken and held together with zip ties. Attendant didn't seem to care. "I'll look at it later"

Sam C. 
Rating:
1.0

Not take people's money TWICE

Thomas L. 
Rating:
5.0

Customer did not leave a comment.

william H. 
Rating:
5.0

Great Service

Willy K. 
Rating:
5.0

Customer did not leave a comment.

carlton jerome S. 
Rating:
4.0

The truck wasn't clean; there was a french frie and a piece of paper in the floor. I had to sweep out the inside of the storage portion before placing boxes in there. Other than that everything was good.

Millie T. 
Rating:
4.0

The first location we were told to pick up was shut down! Literally- we received no message regarding where to pick up our rental, I had to call that day to find out if I still had a rental or not. Not a professional way to run a business! Aside from that everything went fine.

Tammy M. 
Rating:
1.0

Personnel barely spoke English, didn't brother to ok any paper work. No one to tell me where to park the trailer or lift it off my truck. She did say I needed to return keys, I did not receive any keys with a tag along trailer?

Larry S. 
Rating:
5.0

Customer did not leave a comment.

Jessica H. 
Rating:
3.0

Minimal interaction. "Returning a uhaul?"

Ken H. 
Rating:
5.0

Customer did not leave a comment.

Dewey B. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
4.0

Customer did not leave a comment.

david B. 
Rating:
4.0

Customer did not leave a comment.

April W. 
Rating:
5.0

This location was great but 1-800-go-uhaul was a total screw up AGAIN. I called for a truck as well as 3 storage units and I was told someone would call me back to confirm reservation and where to pick up the truck. No one ever called and also the 3 units they said they found for me, they were not actually available. So I had to find my own truck and units So what service does UHaul actually provide. NOTHING...! FYI, last truck we got from Uhaul last month to move from TX to GA, broke down. Don't use UHaul..! Plus the reason we had to move out of storage unit to another was the original units went out of business and uhaul said they don't have control over their businesses that they allow to represent them. Such a bad business decision for uhaul. But they take your money, no problem.

strange W. 
Rating:
3.0

Customer did not leave a comment.

Terry S. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Super friendly and very accommodating. Thank you

james A. 
Rating:
4.0

Customer did not leave a comment.

Jon Clark P. 
Rating:
5.0

Awesome and very personable

Allen F. 
Rating:
5.0

Customer did not leave a comment.

Jon Clark P. 
Rating:
5.0

Customer did not leave a comment.

Joel M. 
Rating:
5.0

Customer did not leave a comment.

andy G. 
Rating:
5.0

Customer did not leave a comment.

Daniel A. 
Rating:
5.0

Nothing!

Terri L. 
Rating:
5.0

Customer did not leave a comment.

matthew W. 
Rating:
3.0

Customer did not leave a comment.

Sharell Denise B. 
Rating:
2.0

Customer did not leave a comment.

Leeanne S. 
Rating:
5.0

Customer did not leave a comment.

Jeffry G. 
Rating:
4.0

Customer did not leave a comment.

Steven L. 
Rating:
5.0

Customer did not leave a comment.

angla C. 
Rating:
4.0

Customer did not leave a comment.

eric R. 
Rating:
5.0

Customer did not leave a comment.

Brandon A. 
Rating:
5.0

Customer did not leave a comment.

DEBBIE W. 
Rating:
5.0

Customer did not leave a comment.

Amy G. 
Rating:
5.0

I will never use uhaul again multiple reasons none to do with dealer

lisa B. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Son los mejores y mas grandes de todo el país.

Juan M. 
Rating:
5.0

Customer did not leave a comment.

Kaitlyn S. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
1.0

This location is a gas station. They are clueless about uhaul and had nothing ready when I got there. They also had one person working who had to checkout the gas station customers and deal with me. He did a horrible job at both.

Kristin H. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top