They did nothing but tell me to drop trailer and he would check it in, but didn't check it in until I called customer service the next day to make sure!JOSHUA F.
Trailer Rental & Towing in Cartersville, GA at Burnt Hickory Grocery Bp
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Cartersville, GA 30120
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I brought in my business credit card, but my personal card was used instead. I never presented that card.Lakisha B.
I just dropped it off and handed the keys to the gas station clerk. No other interaction, but he was pleasant.STEVEN E.
Tire straps were properly put on, but both broke free by themselves, releasing the car and sending it downhill. I got extensive road rash due to me being behind the car when it happened and it dragged me down the road. Then the car hit our mailbox. We rented last week as well and had no issue. I would definitely change out the ratchet if at was yall, I could have easily been killedEmmie H.
Guys at this location do a great job helping customers.Timothy L.
Very efficient.CHRISTOPHER M.
The drop off location is a gas station which makes it convenient to fill the gas tank before returning the truck.Alan H.
Fast and friendly service will come back to this locationCrystal F.
Extremely nice and helpful peopleChristopher D.
Thank you for your services.Todd V.
Great customer service.Sheryl R.
Parking was easy. I used self check out so I did not have much interaction with the location. However, he did come out and greet me and see if I required assistance.susan W.
The truck was not checked back in by the representative at the time of drop off. We dropped off at 1:36pm on 6/15 and 36 hours later are getting emails and calls that the truck has not been returned!Donnie T.
Very nice people and helpfulJames P.
Very helpful and friendly young man helping us!Mike M.
They didn't have the appliance dollie or the furniture dollie that we had reserved, this wasn't the location that we had chosen to rent from either.Roger B.
The floor inside the cab was muddyHARVEY M.
Trailer (car dolly, 2 wheels) was in ill repair. Turn signal lens broken and held together with zip ties. Attendant didn't seem to care. "I'll look at it later"Sam C.
Not take people's money TWICEThomas L.
Great ServiceWilly K.
The truck wasn't clean; there was a french frie and a piece of paper in the floor. I had to sweep out the inside of the storage portion before placing boxes in there. Other than that everything was good.Millie T.
The first location we were told to pick up was shut down! Literally- we received no message regarding where to pick up our rental, I had to call that day to find out if I still had a rental or not. Not a professional way to run a business! Aside from that everything went fine.Tammy M.
Minimal interaction. "Returning a uhaul?"Ken H.
This location was great but 1-800-go-uhaul was a total screw up AGAIN. I called for a truck as well as 3 storage units and I was told someone would call me back to confirm reservation and where to pick up the truck. No one ever called and also the 3 units they said they found for me, they were not actually available. So I had to find my own truck and units So what service does UHaul actually provide. NOTHING...! FYI, last truck we got from Uhaul last month to move from TX to GA, broke down. Don't use UHaul..! Plus the reason we had to move out of storage unit to another was the original units went out of business and uhaul said they don't have control over their businesses that they allow to represent them. Such a bad business decision for uhaul. But they take your money, no problem.strange W.
Super friendly and very accommodating. Thank youjames A.