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Joseph B
Customer Reviews for Bush Oil Company
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very professional. The equipment was ready on schedule.
ROBERT BThe gentleman was so sweet and helpful! There was a problem with the lights when I picked it up he fixed it before I left the lot. He wanted to keep me safe! He was great.
Stephanie MAlways an easy transaction here
David TSend them to this location.
Joel HGood service , good van just what we needed.
ROSS PGreat representatives for Uhaul. Use them whenever I need a vehicle here. Great service, professional, and thorough. Would high,y recommend them m
CHRIS OStaff is very friendly and helpful.
SUSAN REverything was fine at the location.
JAMES SI don’t see any reason to change anything
James RThere was trash and. Dirt all inside of the cabin area and looked like it hasn't been cleaned in I don't know how long
Bridget PMr Bush was very helpful & kind. It was a pleasure doing business.
PATRICIA BThis location is very old as the business has been in this location for many years. The office area is very disorganized but the owners know where everything is, so as long as they can run it efficiently... I've used Bush Oil for U-haul rentals before and they are very easy to work with and usually have the equipment and accessories I need each time. Overlooking the age and disorganization of the location, if you need moving, packing supplies go see the folks at Bush Oil Co. in Easley.
ERIC JThis was an excellent experience. No changes needed
WILLIAM AThe app doesn’t work correctly and it took almost an hour to get the truck. The truck had an error message and the check engine light was on. When we returned the truck, the website we had to use also wasn’t working so we couldn’t take all the pictures we were supposed to.
Eric EMr. Bush is very helpful and professional.
JOHN OOffice could be more organized, truck could’ve been cleaned inside
TIFFANY VStaff is very friendly
ANGELA LClean up the office
DONALD Hamazing customer service as always great equipment
LAZARO YKeep everything like it is. Works great for me
WILHELMINA CGreat service, quick check in and he was very helpful.
Jerry HEverything was great , thanks to both places.They were both helpful with everything.Thanks again!!!
B.D. LDon’t change the pickup location at the last minute.
ROBERT FOverall excellent experience and terrific customer service. Thanks!
PETER MI rented a U-Haul midsize truck on December 21-22-24. The truck was not swept out good. The front drivers floor board was dirty and so was the console. After I returned the truck, I was charged 10.00 for a cleaning fee. We cleaned over what we messed up. But did not clean what we did not cause. We were charged a cleaning fee anyway. This was wrong and think we should be refunded the 10.00 for something that obviously was not cleaned to start with. I hope U-Haul does the right thing and refunds this fee.
SYLVIA CThe customer service was fantastic! Definitely recommend using Bush Oil company for your U-Haul needs! I rented the 6x12 enclosed trailer for 3 days and the trailer did fine but didn’t have any form of a jack, I had to drop the trailer two different times to take my truck to the trash dump and it was very difficult to pick up and set back on the hitch by myself with no jack. The trailer itself had a leak in the top and it rained while I was using it and got water inside with some of our belongings. Nothing was ruined as we pulled the stuff out at the new location but definitely something to keep in mind.
Morgan PThey are amazing!!
MELISA SAbsolutely nothing ! The Service is Excellent, each and every time I get my rental. Not only the truck are ready , The Young Man is Always The Perfect Gentleman !
janice wTerrific same day rental. Great customer service! Great prices.
DORSIE MThe online check in was a nightmare. I was 1 hr past my rental pick up time before I finally made it through the check in process with a rep over thr phone. The first reps call dropped and we were never called back. Then the wait for a rep to call each time was 15-20 minutes. Then they wanted to talk to a third party to confirm info so I had to call my father to answer the call to verify myself, and the driver were valid. You have my info, the drivers info, and now you still want to talk a third party who has nothing to do with this rental and isnt expecting a call from Uhaul. I will never do the online pick up process again, I will just go in person
MICHAEL GJust keep having vehicle available
WILLIE UNothing...the service was excellent.
CHANCEY LIf it’s not broke don’t fix it
Michael SThis kind gentlemen rescued my day from the prior location with whom I had reserved. The wife of Blue Flame owner showed up about 20 minutes late, then did not have keys to access the facility stating that her husband lost them and was not in town. The man at Bush Oil saved the day, made an extra effort to help me- and was incredibly kind. Blue Flame should not be authorized to operate for UHaul.
Lyn HGreat!
DORAN WFast and very friendly service from the pickup to the drop off. Great people
TRAVIS PExcellent customer service at a time when they were extremely busy
BRYANT GAlthough the location is older and in need of a good restoration, the staff was professional and was genuinely concerned about my welfare.
BARBARA PWas well taken care of
KEVIN LQuick check in and out!! Great staff!!
Alan SVery convenient and the truck was ready.
Ann CKeep Bush Oil Company as a UHail associate
WILSON ACustomer service was dismissive. I never received a receipt. I was supposed to get a 3–4-dollar credit, however I haven't seen a receipt.
LaSonya SGreat rental service
Craig JGreat customer and hometown service
TIMOTHY EGreat experience and quick process.thank u so much.
kathy mGot constant calls and texts harassing me when I had vehicle put gas in was 5/8 off from where mileage was was charged over $75
BRANDY SOwner is always a pleasure to work with.
Brian T