I have been using Uhual for over 30 years, 22 years moving in the military. This was by far the worst. They allow mobile drop off but no where to park a 26’ truck when they knew it was coming. Parked in the only safe location they fined us $100 and then $25 cleaning fee when it was cleaner then I picked it up.
SCOTT S
Customer Reviews for Butler Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Quick n painless, great location
GARY NMe entregaron con poca gasolina, la troka no estaba limpia me pase 3 horas y me cobrarón por otro día, me hicierón el cobro de millas demas deje su gasolina como estaba igual me lo cobrarón no saben como sacar dinero me tenian que devolver una parte de mi dinero y me salen que no lo haran tengo fotos de como me entregaron la gasolina son unos sacres.
Josimar RThe service was very good; the gentleman who assisted me was very kind.
Griselda AThe gentleman that helped me was awesome but location was a bit tricky.
Kathy KThe location was farther away and with limited return hours than the location that I picked online.
STEPHEN MAwesome location! Helpful setting everything up and super kind!
GEORGE MDrop off was difficult as area to park trailer was narrow and a challenage to get into.
DIANN EAll went well. The staff were very helpful and friendly. Well done and thank you. S.
DEAN SOutstanding customer service. Highly recommend this location?
GREGG WI've never had better assistance at a uhaul before than I had at this location. They were fast, efficient, and more helpful than I could hope for. I will definitely be back when I need to rent again.
LYLE FSuper smooth and super easy pick up. Lovely and kind lady. Wish I had remembered her name. Super helpful and gracious.
CARRIE Rfast, friendly. and professional
CHRISTOPHER D