Customer Reviews for Buttermilk Acres

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Buttermilk Acres

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Nathaniel C.
Rating:

Customer did not leave a comment.

Chad A.
Rating:

Customer did not leave a comment.

NICOLE S.
Rating:

My order was completely messed up. The representative was late, the equipment wasn't what I had requested or ordered and my trailer wasn't there and it took several hours to arrive. I will never rent with these guys again.

DEBORAH N.
Rating:

Make sure they can get key

Martin S.
Rating:

Customer did not leave a comment.

Preston T.
Rating:

There was a lot of dents in the trailer. I felt it should have been retired but it worked ok. The service was above average.

DAVID W.
Rating:

streamline the paper work.

Jeanne D.
Rating:

It is difficult for store clerks who are busy with customers of their store and gas station to stop and spend time to provide top notch service for some one who wants a u-haul truck - when so many are in line for other purchases. clerk did fine under circumstances.

ERIK B.
Rating:

Customer did not leave a comment.

Joyce I.
Rating:

Customer did not leave a comment.

Brad R.
Rating:

Very good rental experience. Easy reservation and early check-in. Equipment pickup/return also very easy, and Buttermilk Acres staff very friendly and helpful.

Michael C.
Rating:

The lady ripped me off. I went 15 miles, then put 2 gallons of gas in the truck. When I got my online receipt she had charged me a 30 dollar fuel charge and put 10 gallons of gas into the truck and charged me 60 bucks. Dont do business with this lady. I have filed a complaint against her.

victoria H.
Rating:

They let a trailer out that had a wire shortage in the tail lights. The girl was trying but had problems with the computer and printing out my receipts. The guy who helped hook up, was great.!!! He was very helpful.

Andrew I.
Rating:

Customer did not leave a comment.

Jessica S.
Rating:

Location was a super busy gas station and there was only one person working. Poor lady had to keep going between us and checking people out. Took 45 minutes just for her to give us our rental.

Monica C.
Rating:

Customer did not leave a comment.

Frank B.
Rating:

They were rude to me on phone when they called me on Friday and caused me to waste over 1 hour of the day waiting on them only to find that they had already put truck key in the 24/7 box.

Donita C.
Rating:

Customer did not leave a comment.

Brandon G.
Rating:

Customer did not leave a comment.

Omar B.
Rating:

All was great. Uhaul Rep was very courteous and helpful.

Nicholas M.
Rating:

Customer did not leave a comment.

Donald M.
Rating:

Customer did not leave a comment.

Ella T.
Rating:

Customer did not leave a comment.

DESMOND H.
Rating:

Customer service was awesome!!!highly recommended to anyone in the area.

Tina D.
Rating:

Customer did not leave a comment.

Michael N.
Rating:

Uhaul rep was 30 min late to appointment

Justin K.
Rating:

Maria was exceptionally helpful and concerned about making everything right.

Seth H.
Rating:

The guy at the counter was cool. He wasn't too sure what to do with the keys but we figured it out. The location was a gas station and a convenient store and a uhaul location. Would have been better if store had specific person for uhaul.

HEATHER M.
Rating:

I will tell everyone I know to use their location! I've never had a more exceptional experience at any other moving company before and being a navy family, we have moved a ton! 5 stars all the way!!

scott M.
Rating:

Customer did not leave a comment.

Lee G.
Rating:

Customer did not leave a comment.

DEDRA S.
Rating:

The staff at this location did not know anything about the return. We found a drop box which worked well. We got a call two days later asking us when we were going to return the truck. We had returned it two day before, but not one had come and picked up the truck.

No reviews have been submitted for this location.

Back
To Top