Customer Reviews for Buxton Auto Marine
(U-Haul Neighborhood Dealer)

373 reviews

47129 NC Hwy 12   Buxton, NC 27920

(252) 995-4053

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(252) 995-4053

47129 NC Hwy 12
Buxton, NC 27920

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Hooked me up and had me on the way before they opened.

WILTONRAY J. 
Rating:
5.0

Customer did not leave a comment.

Michelle B. 
Rating:
3.0

Customer did not leave a comment.

CLEM B. 
Rating:
5.0

Should be able to take Uhaul truck back to nearest Dealer closest to where your live!

Shelia A. 
Rating:
5.0

Staff was so helpful throughout the process and even found us the 20 ft truck we needed

Linda H. 
Rating:
4.0

Customer did not leave a comment.

Stephen A. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY H. 
Rating:
5.0

Customer did not leave a comment.

steven A. 
Rating:
5.0

I received excellent timely and courteous service.

dennis K. 
Rating:
5.0

straps on the car carrier needed to be longer to encompass the wheel.

Michael B. 
Rating:
5.0

For weeklings like me have a jack on the tongue--like on a boat trailer.

Virginia L. L. 
Rating:
5.0

Nothing. We had a great moving experience, the truck was nice and service great. thanks all

THOMASMICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

Patricia S. 
Rating:
5.0

Very nice people! Very welcoming!

Christian G. 
Rating:
5.0

Customer did not leave a comment.

john T. 
Rating:
5.0

Customer did not leave a comment.

JACKLYN B. 
Rating:
5.0

Customer did not leave a comment.

Gene C. 
Rating:
5.0

Customer did not leave a comment.

HERBERT R. 
Rating:
5.0

Customer did not leave a comment.

john T. 
Rating:
5.0

Woody is a great and competent guy and would go back anytime.

David S. 
Rating:
3.0

No way to secure hitch when I dropped it off after hours. Was worried overnight in case it got stolen. Didn't feel secure although it was easy to find.

Seva R. 
Rating:
5.0

Tia here was phenomenal. She went well above and beyond to ensure our family trip car emergency had a happy ending. I cannot say enough about the team here. They absolutely killed it. Thank you again.

Damian S. 
Rating:
4.0

Very good service

WILTONRAY J. 
Rating:
5.0

Customer did not leave a comment.

Katrina W. 
Rating:
5.0

All was great. Pleasure doing business with you.

KATHLEEN Q. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Krista C. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Woody was so helpful and friendly.and also very knowledable !kenny Jackson also was very pleasant. They made me feel very at ease.

amy G. 
Rating:
5.0

Customer did not leave a comment.

david H. 
Rating:
4.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

WESLEY B. 
Rating:
5.0

Customer did not leave a comment.

Jennifer J. 
Rating:
5.0

Customer did not leave a comment.

mckay S. 
Rating:
1.0

Very nonchalant, never asked for any paperwork, never checked in returned equipment. Expected me to unhitch the trailer myself!

Patricia D. 
Rating:
5.0

Nothing, they were friendly on the phone and allowed me to drop off the truck after hours since I had to take a ferry acrid to return it.

Mary P. 
Rating:
5.0

Customer did not leave a comment.

Susie H. 
Rating:
5.0

Customer did not leave a comment.

Roger K. 
Rating:
5.0

Customer did not leave a comment.

will W. 
Rating:
5.0

Customer did not leave a comment.

Kenneth L. 
Rating:
3.0

Not open what we dropped off so no interaction.

John P. 
Rating:
5.0

Very friendly lady.

Linda J. 
Rating:
4.0

Customer did not leave a comment.

maurice Q. 
Rating:
5.0

Woody and Rob were great to work with. In OBX everyone was stopped by the high tide and sand everywhere. We got stock and Woody walked me through every step. Never rented and truck and auto trailer before much less use one. But we did it and got back home in MD. Thanks again great job

MARILYN N. 
Rating:
3.0

It was a hardware store that was a little busy at the time of drop-off. We dropped off the truck early and though everything seemed fine, we left feeling that something had not been done. We were wrong; everything had been done but it was just an odd sense that something more, like checking over the truck or checking the returned equipment, needed to be done. Feelings are deceptive and everything was fine, but it was an odd interaction because of its brevity.

Fritz K. 
Rating:
3.0

Phone app did not work for me at this location. Associate forgot to check my truck in even though she said she would. After threats from U-Haul and filing a complaint, a U-Haul service rep was assigned. She couldn't make contact with location after she supposedly tried. I called the location once and got an agent and he corrected the U-Haul problem. I had to do U-Hauls job. I would do some clean up at the U-Haul corporate office.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

MAURICE Q. 
Rating:
5.0

Customer did not leave a comment.

Philip L. 
Rating:
5.0

Customer did not leave a comment.

James I. 
Rating:
5.0

Customer did not leave a comment.

Thomas G. 
Rating:
5.0

The lady checked us in right away and was very courteous

Charlie R. 
Rating:
5.0

Customer did not leave a comment.

Spike J. 
Rating:
4.0

Customer did not leave a comment.

Agustin F. 
Rating:
5.0

Customer did not leave a comment.

Karl T. 
Rating:
5.0

The professional people at the drop off location where excellent the only good thing about U-Haul on this trip

Palmerico D. 
Rating:
5.0

Customer did not leave a comment.

Ed C. 
Rating:
3.0

The tuck was only 12600 miles But some one before me hit the front tire and the alignment was off. They didn't checked before me Also The cleaning wasn't good

Gustavo S. 
Rating:
5.0

Very helpful

Andrea K. 
Rating:
4.0

Drop off was much more streamlined....

Corey B. 
Rating:
4.0

Customer did not leave a comment.

RUSSELL D. 
Rating:
5.0

Customer did not leave a comment.

NEAL C. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Eric H. 
Rating:
5.0

100% GREAT!

Jack C. 
Rating:
5.0

Customer did not leave a comment.

andrew K. 
Rating:
5.0

Excellent equipment, easy registration and set up, simple return

Raleigh P. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Customer did not leave a comment.

Hristo S. 
Rating:
5.0

Nothing I see that needs to be changed. Welcoming and courteous. Bought the truck to the door turned on heat and we started our move in a warm truck. The truck was well maintained and clean.

MICHELLE J. 
Rating:
5.0

Customer did not leave a comment.

terry C. 
Rating:
5.0

Customer did not leave a comment.

frank F. 
Rating:
5.0

Customer did not leave a comment.

FRANK LUIS P. 
Rating:
1.0

Dropped trailer off before 9:00 am was not checked in by dealer until after 1:00 pm costing us another days rental. Roof on the trailer leaked during rain causing our load to get wet. Worst experience yet with U-Haul equipment.

Mark Y. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN M. 
Rating:
5.0

I have rented and returned u haul products to and from this location. I always have a great experience. The entire staff is always friendly and helpful. Great ambassadors for U haul. I highly recommend them to anyone looking to rent moving equipment.

Edward S. 
Rating:
5.0

I always have a great experience at this location in Buxton, everyone is very helpful and makes sure all U-haul customers are happy and taken care of. Excellent service.

Edward S. 
Rating:
5.0

Customer did not leave a comment.

Michelle S. 
Rating:
5.0

Be more involved in asking about details of the inbound vehicle upon check in. Excellent people and a good vehicle.

George C. 
Rating:
4.0

Excellent customer service. Extremely knowledgeable friendly employees!!!

Jim M. 
Rating:
3.0

I still have a pending discrepancy in my bill. Waiting for this to be addressed by U-Haul.

WILL R. 
Rating:
5.0

Have more trucks available

LINDA F. 
Rating:
5.0

Great place, very helpful

Larry S. 
Rating:
5.0

There was a computer glitch not related to Buxton NAPA that delayed pickup.

Thomas G. 
Rating:
5.0

Customer did not leave a comment.

Iaian K. 
Rating:
5.0

Customer did not leave a comment.

keith C. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
4.0

Customer did not leave a comment.

Victor S. 
Rating:
5.0

Customer did not leave a comment.

charles D. 
Rating:
5.0

Customer did not leave a comment.

Andrew S. 
Rating:
4.0

Customer did not leave a comment.

blaine P. 
Rating:
5.0

Nothing

William A. 
Rating:
5.0

Customer did not leave a comment.

William F. 
Rating:
5.0

Customer did not leave a comment.

Adlai N. 
Rating:
3.0

Owner of NAPA store was very friendly and made sure everything was connected properly, checking lights and brakes before I departed. Did not notice at the time, but two of the four trailer tires had flat spots on them due to skidding, not by me, but previous usage. .

MIKE B. 
Rating:
4.0

Customer did not leave a comment.

karen S. 
Rating:
5.0

Customer did not leave a comment.

JANICE W. 
Rating:
5.0

Customer did not leave a comment.

Dave J. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
No reviews have been submitted for this location.

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