Customer Reviews for Buxton Auto Marine
(U-Haul Neighborhood Dealer)

451 reviews

47129 NC Hwy 12   Buxton, NC 27920

(252) 995-4053

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(252) 995-4053

47129 NC Hwy 12
Buxton, NC 27920

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jeffrey M. 
Rating:
5.0

Very helpful with excellent customer service!

Gabriel B. 
Rating:
5.0

The drop off people were great . The u haul person called to tell me I couldn't drop off in Buxton, that they were not accepting any trailers. I called to see if that was true to find it was not. You lied about that. You people don't care about your customer and jerk them around to please you. The price was ridiculous. I don't trust you. YOU SUCK.

Philip L. 
Rating:
5.0

Customer did not leave a comment.

Harry H. 
Rating:
5.0

Customer did not leave a comment.

RayhanAin A. 
Rating:
5.0

Customer did not leave a comment.

Nicole N. 
Rating:
4.0

It was a little remote, but that we live in a remote place.

dorlene E. 
Rating:
5.0

Woody is always great to deal with, /

harry J. 
Rating:
4.0

Customer did not leave a comment.

LOWELLSTEVEN S. 
Rating:
5.0

Michele and Jeffery provided exceptional customer service throughout the process. I rented a trailer for local use and when I arrived the trailer was clean and ready for hitching up. As I returned the trailer later that day Jeffery had me checked in and the contract closed out by the time I unhitched the trailer. Highly recommend these folks for your U-haul use on the Outer Banks.

hank M. 
Rating:
5.0

Customer did not leave a comment.

Ronald W. 
Rating:
5.0

Customer did not leave a comment.

Mary T. 
Rating:
5.0

Customer did not leave a comment.

Linda H. 
Rating:
5.0

My overall experience was fantastic. Fabulous customer service and the equipment was well maintained and clean. Thank you for providing U-haul services in our area.

hank M. 
Rating:
5.0

Customer did not leave a comment.

Raymond B. 
Rating:
5.0

Customer did not leave a comment.

Marla M. 
Rating:
1.0

Not call us at 4pm the day before telling us to pick it up 2 hrs (one way) away from our original location…

Ty P. 
Rating:
4.0

When dropping off the truck, the location wasn't open yet. We were told to drop the key into the return box but the opening wasn't big enough for the key. We waited about a half hour for the location to open. That was the only draw back.

Pedro J. 
Rating:
5.0

Customer did not leave a comment.

george H. 
Rating:
5.0

I love working with this drop off location. Everyone is thoughtful and friendly and helpful and considerate. Please let this U-Haul location know that they provide superior service! Thank you!

Jill W. 
Rating:
5.0

Thank you

Gary C. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Don't change anything. Woody's GREAT!

Gregory H S. 
Rating:
5.0

Friendly and helpful.

Leandra L. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

Edward D. 
Rating:
4.0

The back of my U-Haul was filthy look like it hadn't even been cleaned, the inside smelled like cigarettes. And when I did my online check in I had made sure I swept it out to call trash out etc. but yet I got charged a $25 cleaning fee

Patricia R. 
Rating:
5.0

Customer did not leave a comment.

Jefferson W. 
Rating:
4.0

Customer did not leave a comment.

Barbara D. 
Rating:
5.0

Courteous & efficient staff

THOMAS A. 
Rating:
5.0

This location provides wonderful service! Everyone is thoughtful, friendly and knowledeable. I love working with this location!

Jill W. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
4.0

Customer did not leave a comment.

William R. 
Rating:
5.0

Customer did not leave a comment.

Mary T. 
Rating:
5.0

Customer did not leave a comment.

brittney G. 
Rating:
5.0

Customer did not leave a comment.

Bob S. 
Rating:
5.0

Everything was great.

terry C. 
Rating:
5.0

It was all great on both picking up the truck and dropping it off. I would highly recommend UHaul!

Elizabeth A. 
Rating:
2.0

My trailer was never scanned back but was dropped off to a person. Two months later uhaul contacts me about it. Luckily owner remembered me and that I dropped it off.

RUTH F. 
Rating:
5.0

Customer did not leave a comment.

Adriana R. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Michelle helped me out with my rental and I am really pleased with her service.

Olga G. 
Rating:
5.0

Customer did not leave a comment.

TERESA C. 
Rating:
5.0

Woody provided exceptional service. He went above and beyond. He is an asset for Uhaul.

Amy H. 
Rating:
5.0

Very easy and friendly

Barry M. 
Rating:
5.0

Customer did not leave a comment.

Joel B. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M. 
Rating:
3.0

Customer did not leave a comment.

Connie M. 
Rating:
5.0

Customer did not leave a comment.

Shannon H. 
Rating:
5.0

NAPA folks are always friendly and helpful. No suggestions.

Rodney H. 
Rating:
5.0

Great service and easy stress free pickup

Alice B. 
Rating:
5.0

Customer did not leave a comment.

RICHARD B. 
Rating:
5.0

Customer did not leave a comment.

Charles N. 
Rating:
5.0

There are no improvements that come to mind or that I can recommend . Thank You for the Service and the use of your trailer.

blair M. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
5.0

Customer did not leave a comment.

diane H. 
Rating:
5.0

Customer did not leave a comment.

JASON H. 
Rating:
5.0

Customer did not leave a comment.

Edward P. 
Rating:
5.0

Very nice & friendly people

CHARLES W. 
Rating:
5.0

Customer did not leave a comment.

diane H. 
Rating:
1.0

Don't add charges without approval, check your equipment to make sure it's clean and require the pickup facility looks professional instead of like it was the least expensive place you could find to rent.

Beverley B. 
Rating:
5.0

Customer did not leave a comment.

pete D. 
Rating:
5.0

Very nice folks and very easy drop-off...

Kim M. 
Rating:
4.0

Customer did not leave a comment.

LEE H. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND L W. 
Rating:
5.0

Very friendly and quick to process my return

Edward N. 
Rating:
4.0

You have an excellent team in Buxton, NC! Very friendly & extremely helpful . Good customer service seems to be a dieing art form.....but not in Buxton. I highly recommend a pay raise for this team! Yes...I was that impressed

patricia L. 
Rating:
5.0

Customer did not leave a comment.

Kim H. 
Rating:
5.0

very friendly also fast and easy

jodi M. 
Rating:
3.0

It was fine. Better instructions about the truck features would be helpful.

JEANNINE G. 
Rating:
5.0

Customer did not leave a comment.

DAVID L. 
Rating:
5.0

Awesome service

Elke S. 
Rating:
5.0

Smooth and easy drop off, store associate was very nice and helpful

WILLIAM C. 
Rating:
5.0

Customer did not leave a comment.

ioane T. 
Rating:
5.0

Customer did not leave a comment.

James V. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

George H. 
Rating:
5.0

Hooked me up and had me on the way before they opened.

WILTONRAY J. 
Rating:
5.0

Customer did not leave a comment.

Michelle B. 
Rating:
3.0

Customer did not leave a comment.

CLEM B. 
Rating:
5.0

Should be able to take Uhaul truck back to nearest Dealer closest to where your live!

Shelia A. 
Rating:
5.0

Staff was so helpful throughout the process and even found us the 20 ft truck we needed

Linda H. 
Rating:
4.0

Customer did not leave a comment.

Stephen A. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY H. 
Rating:
5.0

Customer did not leave a comment.

steven A. 
Rating:
5.0

I received excellent timely and courteous service.

dennis K. 
Rating:
5.0

straps on the car carrier needed to be longer to encompass the wheel.

Michael B. 
Rating:
5.0

For weeklings like me have a jack on the tongue--like on a boat trailer.

Virginia L. L. 
Rating:
5.0

Nothing. We had a great moving experience, the truck was nice and service great. thanks all

THOMASMICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

Patricia S. 
Rating:
5.0

Very nice people! Very welcoming!

Christian G. 
Rating:
5.0

Customer did not leave a comment.

john T. 
Rating:
5.0

Customer did not leave a comment.

JACKLYN B. 
Rating:
5.0

Customer did not leave a comment.

Gene C. 
Rating:
5.0

Customer did not leave a comment.

HERBERT R. 
Rating:
5.0

Customer did not leave a comment.

john T. 
Rating:
5.0

Woody is a great and competent guy and would go back anytime.

David S. 
Rating:
3.0

No way to secure hitch when I dropped it off after hours. Was worried overnight in case it got stolen. Didn't feel secure although it was easy to find.

Seva R. 
Rating:
5.0

Tia here was phenomenal. She went well above and beyond to ensure our family trip car emergency had a happy ending. I cannot say enough about the team here. They absolutely killed it. Thank you again.

Damian S. 
No reviews have been submitted for this location.

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