Customer Reviews for Byron Market

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Byron Market

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STEPHEN P.
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Customer did not leave a comment.

randeep S.
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Clean truck, fast rental

Shien Z.
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Bad car bad handling didn't maintained for next driver car was over heat becuz no cooling

Rafael V.
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Customer did not leave a comment.

Jennifer W.
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Wash the uhaul trucks

JASPREET S.
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Clean van and nice service

omid E.
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Avoid this shady location. When dropping off truck I asked agent to check everything. He said not necessary. I asked for a receipt. He said it would be emailed. I never received an email. I had a bad feeling so I took pictures. My gut feeling was right. I didn't get an email receipt so I called the toll free central uhaul number. They informed me this shady location charged a $20 cleaning fee. After the agent contacted this facility the response was the fee was due to unfolded blankets. Out of 12 blankets 3 or 4 were unfolded. $20 charge for that. I hope uhaul cancels their contract. If you look up the reviews you see several reviews confirming the routine shady charges by this terrible location. I also hope they will investigate and fine this fraudulent business

Victoria F.
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Customer did not leave a comment.

Jacob H.
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Customer did not leave a comment.

JAMES M.
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JUAN G.
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Very good service they stayed after the uhaul hours to make sure I get the van. Will be back again thank you

Charles C.
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The gentleman working at the counter did not know what to do and had to call someone else the lack of communication was horrible also the truck was not clean on the inside there was still material from a previous move and packing blankets we're not in the bag they were just laying all over the truck in my opinion the places that rent U-Hauls that are not dedicated to U-Haul are the worst

Gang X.
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Customer did not leave a comment.

Kim J.
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JULIO N.
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hugo D.
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Person at the counter did not know what type of trails hitch I needed or was on the Truck I rented. The truck tha t was promised to to me was change to a truck that could not tow my boat. The mirror on the right side of the truck was frozen and could not be adjusted, I had to drive without using the right side mirror. Keep in mind 25 years ago I used to be a Truck Mechanic for U-Haul in San Francisco. The truck I rented had no wall around inspection. The U-Haul dealer in Modesto I will give A+ / 100 %

Kevin S.
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Customer did not leave a comment.

PEDRO M.
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Good experience

Amanda P.
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Customer did not leave a comment.

Kathleen H.
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I can't think of anything. When I move again, I'll for sure call you. Thank you for your great service. Thank you

Liane B.
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Customer did not leave a comment.

Avinesh R.
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Customer did not leave a comment.

Beth S.
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tony K.
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Customer did not leave a comment.

XU L.
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Customer did not leave a comment.

SHAMEEMA A.
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Customer did not leave a comment.

Troy K.
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Samuel F.
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The furniture dolly I reserved was not in the U Haul, and I was still charged for it. I experienced a major delay because the engine low oil light was on, and the location would not offer assistance, so I had to find a ride to the auto parts store, purchase oil, and fill the truck up. Because of this delay I returned the truck late and was charged for 2 rental periods, including for the furniture dolly that wasn't there. Overall this was a horrible experience, and will make me think twice about renting any U Haul in the future.

AUGUSTUS A.
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Good store nice guys

Carlos A.
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Customer did not leave a comment.

SHAMEEMA A.
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Everything was good

David T.
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Customer did not leave a comment.

LEXTER S.
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Customer did not leave a comment.

JAGROOP U.
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Good fast service

PAUL N.
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Customer did not leave a comment.

MANVEET SINGH D.
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Easy to drop

JUDITH O.
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Charges were as I expected and service was good and fast

libin W.
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I don't like being forced to buy insurance! The insurance fee is higher then my car rental fee!

Abhishek K.
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I have returned the trailer on 12th July at around 6PM but in the final receipt I have got the return date as 13th July 12.45PM. Even though I was not charged anything but the return date should 12th.

RONALD A.
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Customer did not leave a comment.

JUAN G.
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Customer did not leave a comment.

Vika K.
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juan G.
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Fast rental and clean, good truck

MOHAMMAD I.
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My reservation was cancelled because I was 1 hour late. I was not contacted, they cancelled my reservation and allotted it to someone who came in AFTER I arrived at the facility. They made a rescheduled mine to next day - but even then, it felt like getting a truck was equivalent of winning a lottery. You just don't get the comfort and confidence from this location. Book this place if this is your LAST option. Call them to ensure your reservation vehicle has arrived and reach 15 mins earlier to push them to locate your vehicle.

Ondrea C.
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Customer did not leave a comment.

JOHN Y.
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Customer did not leave a comment.

Bennie A.
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Customer did not leave a comment.

GERALD M.
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Customer did not leave a comment.

AMRITPAL S.
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Customer did not leave a comment.

izegaigbe I.
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It was good

LEONARD B.
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Customer did not leave a comment.

Oscar M.
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I have been charged 3 times for this rental. First a 1) $150.00 for rental and 100 miles, which I went over so just need to add the over the miles amount 2) $309. 70 3) $309).08 How is this possible?

gilbert H.
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Customer did not leave a comment.

ROHIT V.
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Helped me rent even after their normal hours. Very helpful and convenient thank you

April G.
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Customer did not leave a comment.

Lam H.
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Could be better service

Tony R.
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Customer did not leave a comment.

harjeet S.
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Fast pick up and drop off keys and go

zachary M.
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Customer did not leave a comment.

DOMINIC P.
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Customer did not leave a comment.

HOWARD D.
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Get rid of that location...they are hopeless. Can you tell me what is the point of ordering blankets and dollies and when I get there they are not available?

Prabhjot S.
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Customer did not leave a comment.

WILLIAM A.
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I had online check out completed and it still took almost 30 minutes mostly because the employee could not find the keys. He was also responsible for running the store which meant he was helping store customers too. The truck was not checked before it was rented to me. An inside dual tire was blown and had to be replaced at the next U-Haul I visited to pick up the auto transport. The trip was over 600 Miles and the truck had no cruise control. It just about killed me. This truck should only be used for local rentals or the renter should be advised.

Kenneth S.
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Quick service in and out. Cleaned and disinfected vehicle when I arrived and when I returned. I appreciate their professionalism, friendliness and cleanliness! Great experience!

Kristi P.
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Was charged a cleaning fee even though I cleaned the truck very well. Wasn't happy about that!

Mandar B.
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Customer did not leave a comment.

Vika K.
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Be there on time. I had scheduled the rental for 9am, but the agent didn't get there until after 9:20am, I didn't drive off until almost 10am, thus putting my whole schedule behind by 45mins. Then they called and rushed me to bring it back by saying I was 1 hour late, but had returned it exactly 4hours from when I drove off.

Houman N.
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Customer did not leave a comment.

Hemant S.
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Customer did not leave a comment.

Celeste S.
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Customer did not leave a comment.

Sharon M.
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Nothing. Great, flawless experience. Thank you!

Ravinder P.
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Fast and easy rental, thanks

Victor R.
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Customer did not leave a comment.

ghurkukh V.
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Fast and friendly service

hardeep S.
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Very proffessional and only come back with this Uhaul location

Oscar M.
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I'm disappointed because I left the gas tank with more gas 1/8 more than when I got it And I did not get a credit. I got charged $17. More instead.

David L.
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Customer did not leave a comment.

Mohammad P.
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Nice quality and cheap van, available Last minute near my home. Very convenient

navid K.
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Clean truck and good service

Armando S.
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Customer did not leave a comment.

Naim O.
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Cancel Byron Market as a U-Haul location. They're not capable of providing service to customers. The person who handles the U-Haul portion isn't even on site, their excuse is because sometimes people cancel. I waited an hour for the whole process to be completed and I was the only person there.

Kylie T.
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The vehicle that I rented smelled like death. Cleanliness was non existent.

John L.
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I scheduled a pickup at a certain location for 8 am, i then got a message the night before it had been moved to another location at 9 am... this new location then took 50 minutes to get me the truck as they did not have anyone on site who could do it..... this was terrible service uhaul, and really screwed up my schedule with those helping me etc...

Mahtab H.
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Renting process took too long.

Ryan M.
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Very good service experience

Cecil F.
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Customer did not leave a comment.

Jaskaran J.
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Customer did not leave a comment.

Sergii O.
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Customer did not leave a comment.

Chantra S.
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Customer did not leave a comment.

Lawrence I.
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Customer service could use more improvement

Kris K.
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Customer did not leave a comment.

Frank V.
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Customer did not leave a comment.

SARWAR K.
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Customer did not leave a comment.

Pat C.
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Good experience

jaymeen G.
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Customer did not leave a comment.

ROXANA V.
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Customer did not leave a comment.

Lynnda K.
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Customer did not leave a comment.

Sachin P.
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Its a convenient location, hence I booked here online for 8:00am. Local shop said they wont open till 9:00am! Lost an hour right there. I was called to pick up at a farther location for 8:30! Anyway the vehicle was dirty - left over food, socks in the cabin!!!

Parminder Singh B.
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I has chosen a different location near my home for pick up. So that i could buy some moving supplies. I was sent to a different location that was far away and had nothing in the name of moving supplies. I had to waste time to get to another location to get moving supplies. I booked my truck 2 weeks ahead of moving and still my pick up location was changed at the last moment. U Haul should learn to keep its commitments. Would prefer Penske next time.

Brandon P.
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Did express checkout still took 1 hour to check out the vehicle, only one person running the register and checking out vehicles

No reviews have been submitted for this location.

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