When I showed up to pick up my truck, the attendant seemed like I was distracting him from his other business and an annoyance to have to tend to the U-Haul side of the business. None of the equipment I rented was ready and I had to help retrieve it from the back room and bring it all out to the truck on my own. The truck had a very sticky floor on areas covering about 1/4 of the truck. When I returned the truck, I was ordered to go out and grab all blankets and equipment and bring them back in to the facility. He then instructed my wife to carry them all the way back to the back room. I have never had this request before and especially didn't like the way that it was asked. It was not a kind request to help, it was an order. I will not be renting from this facility again and havnt heard anything good about the other facilities in Tracy, CA. I am forced to go to manteca or dublin to an actual U-Haul store.
Jeremy P
Byron Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tracy, CA 95377
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The staff were very helpful and explained everything.
JOSEPH CThe staff was very helpful and friendly.
Pam CI had a great experience with U-Haul.I’m fast time long drive with u haul the great.I highly recommend U-Haul.
Jagtar SFantastic customer service
Dino N