I Love renting at this location..customer service rep(Lushundra) at Caboose Hub is very helpful and knowledgeable.Shakeyta J.
Customer Reviews for Caboose Hobby Hub
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Derek Q.
Customer did not leave a comment.Tristaca W.
Everything was cool. . But when I returned my truck I found out that the dolly wasn't the U-Haul standard dolly. But I still had to pay for it. The people at U-Haul asked me where the hell did that dolly come from.Pashon S.
Location was super helpful and friendly!Alexander T.
Customer did not leave a comment.vnyesha T.
Customer did not leave a comment.DION R.
Best customer service I have experienced in a long timeJimmy S.
Customer did not leave a comment.DE L.
Great customer service. Will be back to utilize in the future. The owner was great!Thomelia W.
Lushaundra was kind and helpful- I felt over all the experience was easy and I had no problems with anything- she had a kind gentleman who opened the door for me when I arrived and she was professional and good hearted - highly recommend using them for your future U-Haul experience!Crystal K.
I ordered pads when I reserved the truck. No one bothered to read the order. When I arrived they only had 6 pads in the whole store. (I had reserved 24 when making my reservation.) Then they tried to give me a 20 foot truck instead of the 15 ft truck I had reserved. (Which they couldn't get the keys for) ... then, I had to drive to another location to get the pads that they were supposed to have...which is ridiculous! Hours later I got a call because they couldn't find the keys to the 20ft truck they tried to give me earlier...it was a train wreck. They called some regional manager, who wasn't helpful. What a joke...I have to drive around to fix their mistakes?!?Robert S.
Customer did not leave a comment.Pamela T.