Customer Reviews for CALC Enterprises LLC
(U-Haul Neighborhood Dealer)

55 reviews

222 W Veterans Memorial Blvd   Killeen, TX 76541

(254) 206-2951

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 6/17/2021 - 6/18/2021: Closed

Services at this Location:

Contact Us

(254) 206-2951

222 W Veterans Memorial Blvd
Killeen, TX 76541

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 6/17/2021 - 6/18/2021: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Bruce S. 
Rating:
5.0

Great service, no hassle at all.

Daniel K. 
Rating:
4.0

Customer did not leave a comment.

Ricky Y. 
Rating:
3.0

Customer did not leave a comment.

Denise M. 
Rating:
5.0

Customer did not leave a comment.

Alexander A. 
Rating:
5.0

If a person returns the equipment early the don't charge them for the unused time or insurance

ROC H. 
Rating:
1.0

unorganized dishonest practices

CHASTITY W. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA S. 
Rating:
5.0

Customer did not leave a comment.

jerry R. 
Rating:
1.0

I was given the wrong address for this place.i was told it was Harker Heights, it was in Killeen.This place is named something completely different than what we were told it was named. This is NOT calc enterprises, it is called Bad boy bail bonds. It was extremely difficult to find and to drop the vehicle off at this location.

rachel P. 
Rating:
1.0

Customer did not leave a comment.

Joshua W. 
Rating:
5.0

Everything went will

CHARLES T. 
Rating:
5.0

I wanted to cancel the transaction because I was called from dealer that the car had issue and could not be picked up. I was told once purchased you can't cancel. I did not leave the premises of the lot I believe it should be canceled or credited to a different day.

JESUS DAVID S. 
Rating:
5.0

Customer did not leave a comment.

Angeleake W. 
Rating:
4.0

Customer did not leave a comment.

Philinte F. 
Rating:
5.0

Great service! Helped me load the trailer on and did a double check to ensure it was properly secured on the hitch.

Gregorio R. 
Rating:
5.0

Great experience from start to finish.

Gerald W. 
Rating:
3.0

I would look at making the parking lot were you can drive around the building to drop & pick up equipment.

Zachary K. 
Rating:
5.0

Customer did not leave a comment.

Samuel H. 
Rating:
5.0

Customer did not leave a comment.

LUIS C. 
Rating:
4.0

Customer did not leave a comment.

Jackie M. 
Rating:
5.0

Customer did not leave a comment.

jody P. 
Rating:
1.0

Customer did not leave a comment.

ISSAC A. 
Rating:
5.0

Awesome and friendly service!! I will definitely use u-haul again.

chelcey Z. 
Rating:
5.0

Great customer service, in & out quickly & easily.

Michael W. 
Rating:
3.0

Extremely expensive. Rate to rent a 12' trailer was more expensive than renting a 26' Ryder truck. We were quoted $121 for an 8' trailer at another location and decided to rent a 12' trailer. First location did not have a 12' trailer on the lot and referred us to this location. The 12' trailer was almost $400. We had no choice but to pay the charges.

THOMAS R. 
Rating:
3.0

I was over charged for my uhal reservation and it took forever for me to leave because the trailers were not working. Spent 2 hours there. Not including 1 hour in the am due to changes being made on my reservation. Im not sure what happened but I called the 1800 uhal to look into getting a refund from my original reservation that was made 5 months prior. But other then that they got me a truck dint call me for inspection or confirmation I called them asking about my truck that they were so nice to go get for me. They did hook my trailer up and my car so that was nice but I was unhappy about over paying on my original reservation

shawniece M. 
Rating:
5.0

Very nice people, they treat you like a real person. They went out of their way to help me return the trailer.

Miguel V. 
Rating:
3.0

I would have rather dropped the car off at the U-Haul store 1/4 mile down the street. The drop off location was confusing as it was a bail bonds store as well.

nicole M. 
Rating:
4.0

Customer did not leave a comment.

Nathanial W. 
Rating:
4.0

Customer did not leave a comment.

Patrick B. 
Rating:
1.0

Very sketchy area. I thought I chose the big U-Haul spot right down the street but I picked the wrong selection. I pulled up and it was a bail bonds place. The gentleman was super nice. But very small business and he trailer I recurved was old and rusted with holes all over the trailer. After honking about it, I believe he gave me he worst trailer I had since he knew I chose the insurance.

Jared M. 
Rating:
1.0

i was overcharged for the gas once dropping off the vehicle. i picked it up at half a tank & was charged $9.20 for dropping it off at half a tank. not only that i had a pick up time initially for 0700 & then got switched to a different location the next day & wasn't able to pickup until after 0800. then once i got to the location the guy overcharged me & said there were no notes in the contract & had to contact a supervisor named “mike” i believe & they just wanted to refund me $40 at the location i dropped it off at which would still short me $10. so i told them i wanted a refund they had to charge my card again for the correct amount & once he did it the second time i guess the details in my contract magically appeared because it adjusted from $181 to $131 without him having to do anything. he apologized & stated he had no idea why it did that, however the whole time he was rude & impatient with me because of what the other location quoted me for my initial contract. as far as the gas tank... i took pictures before i left the location of pick-up & i have proof it was at half at tank. i do not appreciate all the time i wasted dealing with this location in killeen & then being overcharged in dallas for fuel that was never in the truck! the guy that gave me the truck drove it up himself & also witnessed the gas tank being at only half a tank as well!

Aisha S. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
4.0

Always bring card. Don't use cash

christine M. 
Rating:
2.0

This has been a very bad experience. I dropped truck off within hours of renting it in Killeen Tx. No one cane outside to check vehicle so I went inside and told me to just leave the truck keysand they would Email me my final receipt.Almost a week later at the location from which I picked it up called me asking when I was going to return the truck. I spent hours on the phone trying to resolve the issue of the truck never been checked in. Both employees from the San Pedro location and the clean location were very polite and helpful to resolve the issue but this is not how you do business.

SHELLY G. 
Rating:
2.0

Customer service of the rep was good...however, the location and equipment was very disappointing. The truck was FILTHY and was given to me with no gas.

danae S. 
Rating:
3.0

Customer did not leave a comment.

Ricardo B. 
Rating:
2.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Customer did not leave a comment.

Tyson S. 
Rating:
5.0

Customer did not leave a comment.

david M. 
Rating:
4.0

Customer did not leave a comment.

boatner L. 
Rating:
1.0

We overpaid and weren't able to ge a refund!!! Very unsatisfied

Helen V. 
Rating:
4.0

Customer did not leave a comment.

TODD S. 
Rating:
5.0

Very courteous & friendly.

Ester S. 
Rating:
5.0

Nothing they were very good people and nice

Steven H. 
Rating:
3.0

I went to the u haul moving center to rent a trailer the place was full of trucks and trailers there was only I agent working was pretty busy went it was my turn she was fast but then she sent me to another location to get the trailer

charles S. 
Rating:
5.0

Chad was very easy to work with.

Shane P. 
Rating:
5.0

They actually helped back the truck and trailer up when I wasn't comfortable doing so.

Shane P. 
Rating:
5.0

Cleanest truck I have ever rented. They took time to look over everything and make sure all lights were working and everything was good. Never had anyone else do that.

Barbara R. 
Rating:
5.0

Everything was great at the location located at 100 Veterans Memorial Boulevardi n Killeen Texas.

cody C. 
Rating:
5.0

Customer did not leave a comment.

ronnie N. 
Rating:
4.0

The only improvement is to make the sign for Uhaul rental more visible. The only way I found the location is by seeing the rental vehicles. Otherwise, it was a great experience.

Biji J. 
Rating:
3.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Sally J. 
No reviews have been submitted for this location.

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