This location was awesome. I left my medication in the truck when I dropped it off Saturday night and was closed until Tuesday. Called them Monday and to my surprise they answered the phone and met me that afternoon to retrieve my medication. This location was awesome and willing to go the extra mile to be helpful! A big thank you to this location!!
john p
Customer Reviews for Calhoun Country Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I called on the phone because I knew i would be late getting there. No problem.
guy sToo many hidden fees. Not worth it and very dishonest. Will never go back.
Heather SEverything was great
PATRICK RExcellent customer service 5 stars rating for our experience
FRED BExceptional service and reception. Notified of the problems along the way.
Warren CVery convenient location!!
Brian SNice place
John BMake sure they can lift 220# or bring help😏
carl vN/A
Sylvester YWorker was friendly and helpful but did not get the truck I signed up for. I could not get the new truck in my driveway and made my moving experience much harder.
Thomas DNothing
john cI wouldn’t recommend this company, reason I was charged one fee on 9/3/21 and only used rental truck not even 24 hours and was charged a second payment of 125..93, to my account and then when I looked up my order I have another amount of $180.90, that’s 3 payments of a total of $360.88, so I cannot to friends and family not to use this rental truck service, no one called me or email me anything about any more changes to my order account with them, and when I try to look up my account, we’ll no page having problem thank you Tammy Young
Thomas YI was charged a fuel charge...store is never open and truck was returned with half a tank like I received...who do I contact about this charge..I have a photo of gauge as well
VICTORIA KThis was the worst Uhaul rental I have ever experienced. The dealer that rented from his location is very unprofessional and if I were uhaul I wouldn’t want this company representing me.
Tamier BThe business was closed and wasn’t aware of our reservations, but once they were called they got there as soon as they could but didn’t have all of the furniture pads that we owed to rent. Had to pick them up from the previous location we originally rented from: the original place that we reserved with over a month ago couldn’t accommodate our truck rental
Tamiko BGreat service
tom dPicking up my rental was easy, but staff is not knowledgeable. I returned my rental on time and my card was charged for an extra day. Now I am in the process of disputing a charge. Not worth the hassle. Will rent somewhere else next time.
Kathleen NWe reserved the trailer thru the 800 number yet when we arrived at the location it still took over two hours to complete the paperwork. The young girl working stated “ I have never been trained on anything to do with UHaul”. After 90 minutes I called the owner and he said “well I’m working and I can’t be in two places at one time”. “If she has a problem with the process I’m not sure what I can do about it”. I found the experience to be very frustrating and extremely unprofessional. Extremely dissatisfied with the customer service.
Brian MWhen I returned the Truck to the site. The only person that was present was Stephine Copeland and she was handling the Grill cooking and didn't have access to the computer to log it in. She said her boss that handled the Trucks was out and didn't know when he would return. She said to leave the keys on the counter and that would be fine. That was unacceptable and had her sign my copy as returned on 5/17/19.
Robert H