Customer Reviews for California Truck

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of California Truck

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JAMES F.
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Service at California Truck was fast and friendly.

Jerry B.
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Everything went quickly and efficiently.

Luis C.
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Cool ass people there

Keith N.
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Customer did not leave a comment.

Howard M.
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great service!

Deidre P.
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Nothing, we had great service.

ALMA R.
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Ensure the equipment is in the truck as expected.

Maria B.
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Customer did not leave a comment.

Gerald V.
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Customer did not leave a comment.

Alfonso M.
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Customer did not leave a comment.

Howard M.
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Service was great nothing else needed

Robert A.
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The absolute FASTEST experience I've ever hands with U-Haul... hands down, both picking up and dropping off! Now I only rented a trailer but it was total of 20 minuets, both picking up and dropping off! When you're moving time is valuable! I will be picking up from here as needed!

Russell K.
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Customer did not leave a comment.

Victor S.
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Highly recommend!, excellent service and friendly

Zachary M.
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Customer did not leave a comment.

John T.
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Customer did not leave a comment.

Howard M.
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A++++++ service

HOWARD M.
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A++++ service

LAMAR A.
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Customer did not leave a comment.

Eric T.
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Customer did not leave a comment.

Victor S.
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Best u-haul location around, owner treats you respectfully and very promptly, Highly recommend to anyone

Randolph F.
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The phone app needs to be more simplified

Howard M.
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A+++++ service - great guy

Mark P.
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I have always used corporate locations for my rentals for decades, and I have used a couple of dealers when assisting others in using uhaul equipment. California truck is the most respectable and well managed dealer. I will avoid using the corporate location closest to my home and will solely use California truck from this point on. The check in/out is always seamless and prompt. I had issues with the corporate location to the point I was judged solely by my appearance and give the most unusable equipment due to the staff thinking I would steal it. I had such a terrible experience with that vehicle. It broke down and I had to repair it on the side of the road myself. California truck is my go to for uhaul equipment and services. Keep up the good work.

Mark P.
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Excellent service. No a problem. I'm in an sz out within minutes. The process of picking up and returning is so smooth. Excellent service location.

Victor S.
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This locación has the Best service around

Nazly A.
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When I arrived the truck I reserved was not there. At first I was given the choice to come back tomorrow, how is that possible when people take the day off to move, and have to have people there to help with the move? Then I was offered a smaller truck, which I took because I was desperate. My friends were waiting for me to return with the truck in order to start moving. When we got to our storage unit we realized that the truck did not have a ramp and we would be unable to move certain very heavy items (washer and dryer) without the ramp. I was very upset but had to make the best of it since there was no other choice at that point. The people that helped me with my move ended up hurting themselves because there was no ramp, and that was with smaller items we did not dare move the washer and dryer without a ramp. Days later I still need to move those items. I would like someone to contact me and offer me the truck with the ramp at no charge for 2 hours so that I can move these items and avoid further injury! Not happy at all!!!!! :(

Mark R.
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I was very pleased with the service I got.

Norris M.
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GET A BETTER LOCATION.

Hector B.
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I got moved 3 times because truck was not available and had to drive extra miles to pick up

Howard M.
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A+++++ service

BOBBY B.
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Customer did not leave a comment.

Jim P.
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I booked for a certain location n was sent to another location at when I was already there

Joseph C.
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Steve super guy kept his cool even tho computer was down and line out the door

Manuel R.
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Customer did not leave a comment.

Joe B.
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Awesome service! Thank you!

Victor S.
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this is one of the best locations to rent a trailer or truck, unlike the corporate locations that may treat you like garbage, this gentleman that runs this location has a very good attitude and is very prompt to assist you, Highly Recommend!

Robert C.
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Customer did not leave a comment.

Gerald S.
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Customer did not leave a comment.

Jessica H.
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Waited almost 20 minutes to get approved and to unlock truck.

Miguel T.
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Customer did not leave a comment.

Jay S.
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Staff was great. Drop off took 10 minutes!

Kyle E.
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Customer did not leave a comment.

Ivan M.
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This was by far the worst experience I ever had with your moving rental company. I was originally given a truck that I drove off with not knowing it was leaking gasoline. When I took the truck to fill up the gas poured all over the gasoline station. When I called to address my concerns your agent, Tina has the worst attitude. She actually demanded I get back in the truck and drive it back to pick up location. What a liability and what a disgrace for a company like Uhaul. I could avoid it: I will never possibly rent and/or do business with your organization again. I could have died in that truck if it had caught fire. I was given a second rental truck, but let me tell you that this will never erase the extraordinary poor experience, stress and dissatisfaction I endured thanks to Uhaul. I expect a full refund, a 100% refund; including the gas that I had to spend on filling up the second truck because it was on empty. Otherwise, I will be legal counsel seeking counsel. Ivan Marioni

Howard M.
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A++++ service

Jarrett R.
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Customer did not leave a comment.

Howard M.
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none needed

BRYAN T.
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Everything was great during this experience! Was able to drop off with Late Night drop off. Thank you.

Howard M.
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A++++ service

Erwin G.
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Customer did not leave a comment.

Larry H.
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The trucks were parked too close to each other and difficult to get out.

Andrew S.
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Customer did not leave a comment.

Angel Y.
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Uhual van was very dirty in the inside when I picked it up. Lots of dirt and leaves in the back

Gina A.
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Nothing. He was great. Got me hooked up & on my way quickly. Praise Jesus.

Faustino H.
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Keep reservations! My reservation was canceled and had to get a smaller one. Didn't finish the job. Have to rent another uhaul.

Joseph M.
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nothing

Liza M.
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Customer did not leave a comment.

Howard M.
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Customer did not leave a comment.

Eduardo L.
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Steve was very helpful, great example of customer service.

Jorge C.
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None

Gaurav K.
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Customer did not leave a comment.

Charlene S.
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Customer did not leave a comment.

Francisco P.
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Great customer service

Michael M.
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The staff was very helpful. Much different experience than the pick up location.

Teresa A.
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Customer did not leave a comment.

Jessica R.
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Customer did not leave a comment.

Daniel S.
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Customer did not leave a comment.

Cecelia C.
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It was easy to pick up and return the moving truck. The man who assisted me [sorry, I didn't ask his name] was very friendly and had great customer service skills. I would HIGHLY recommend this location!!! Thank you - Cecelia

Steven K.
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excellent service

Howard M.
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Customer did not leave a comment.

Jack D.
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When I question the rate I was told to contact the service department.

Howard M.
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A++++ service

Dennis T.
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The Web App for returning the truck did not work for me at that location. Your App said could not find this location. Fortunately the owner instructed me to take a picture of the truck when i returned it.

Gregg B.
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Customer did not leave a comment.

John D.
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My previous experience way back in San Francisco wasn't too good. To my surprise, wow! Renting nowadays is no hassle! Thank you!

Benjamin B.
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What this location lacks in size, space, and design it makes up for in customer service. The guys here were very helpful for flagging down the entrance and providing some tips for attaching the trailer to the truck.

Tina A.
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The U-Haul tech was very knowledgeable good attitude. Smooth hook up and in hook

Meynardo A.
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Customer did not leave a comment.

Ronald J.
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Customer did not leave a comment.

Jeffrey R.
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I really liked the after-hours check in for equipment return. The website worked great. The location was run by a very helpful and curious gentleman.

sandy G.
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Customer did not leave a comment.

JESUS MACIAS G.
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Customer did not leave a comment.

DRAGON TOWING E.
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Customer did not leave a comment.

Carlos R.
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The morning of our move we showed up at the agreed upon place only to be told there was no truck. We had to delay our move by almost 2 hours in which I had to pay MOVERS that I had scheduled regardless of the delay. We had to get the truck in Fontana and return it there even though we are located in Upland thus adding MILEAGE to our trip that we did not agree to or plan for! I called that morning and was on hold for 42 min and then got hung up on during a transfer to a supervisor. All they did was delay our return time but we still brought the truck back that evening. I will not pay for all the mileage incurred to and from Fontana. Our original location was 5 min from our house. At the end of a very tiring day we had to drive all the way back to Fontana due to U haul not having the truck I reserved a head of time. This location had ONE employee on a Saturday morning the first weekend of the month (when many moves are happening) and a huge line delaying our move more.

Juan S.
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Customer did not leave a comment.

Raul C.
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Customer did not leave a comment.

Juan P.
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I was charged for an extra day after being assured that would not be an issue if the vehicle would be returned accordingly which it was. Emailed to advise of the situation which has not been rectified.

Adrian R.
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Customer did not leave a comment.

Antonio C.
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Customer did not leave a comment.

Gregory J.
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Best UHaul experience I've ever had. No line, fast service, easy return. Perfect.

EMMANUEL LOUIS S.
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Customer did not leave a comment.

trista B.
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Customer did not leave a comment.

Sebastian V.
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Steve was very courteous and profesional. Will come back for sure again.

Kellie C.
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Customer did not leave a comment.

Heriberto S.
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Customer did not leave a comment.

Enrique A.
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The equipment I requested as dolly's moving blankets and were not left in the truck i was nicely compensated just one thing to have a look into

Robin P.
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Customer did not leave a comment.

Jose I.
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Customer did not leave a comment.

KIRK E A.
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Customer did not leave a comment.

Bruce C.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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