Customer Reviews for California Truck

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of California Truck

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Jack D. on

Rating:

When I question the rate I was told to contact the service department.

Howard M. on

Rating:

A++++ service

Dennis T. on

Rating:

The Web App for returning the truck did not work for me at that location. Your App said could not find this location. Fortunately the owner instructed me to take a picture of the truck when i returned it.

Gregg B. on

Rating:

Customer did not leave a comment.

John D. on

Rating:

My previous experience way back in San Francisco wasn’t too good. To my surprise, wow! Renting nowadays is no hassle! Thank you!

Benjamin B. on

Rating:

What this location lacks in size, space, and design it makes up for in customer service. The guys here were very helpful for flagging down the entrance and providing some tips for attaching the trailer to the truck.

Tina A. on

Rating:

The U-Haul tech was very knowledgeable good attitude. Smooth hook up and in hook

Meynardo A. on

Rating:

Customer did not leave a comment.

Ronald J. on

Rating:

Customer did not leave a comment.

Jeffrey R. on

Rating:

I really liked the after-hours check in for equipment return. The website worked great. The location was run by a very helpful and curious gentleman.

sandy g. on

Rating:

Customer did not leave a comment.

JESUS MACIAS G. on

Rating:

Customer did not leave a comment.

DRAGON TOWING E. on

Rating:

Customer did not leave a comment.

Carlos R. on

Rating:

The morning of our move we showed up at the agreed upon place only to be told there was no truck. We had to delay our move by almost 2 hours in which I had to pay MOVERS that I had scheduled regardless of the delay. We had to get the truck in Fontana and return it there even though we are located in Upland thus adding MILEAGE to our trip that we did not agree to or plan for! I called that morning and was on hold for 42 min and then got hung up on during a transfer to a supervisor. All they did was delay our return time but we still brought the truck back that evening. I will not pay for all the mileage incurred to and from Fontana. Our original location was 5 min from our house. At the end of a very tiring day we had to drive all the way back to Fontana due to U haul not having the truck I reserved a head of time. This location had ONE employee on a Saturday morning the first weekend of the month (when many moves are happening) and a huge line delaying our move more.

Juan S. on

Rating:

Customer did not leave a comment.

Raul C. on

Rating:

Customer did not leave a comment.

Juan P. on

Rating:

I was charged for an extra day after being assured that would not be an issue if the vehicle would be returned accordingly which it was. Emailed to advise of the situation which has not been rectified.

Adrian R. on

Rating:

Customer did not leave a comment.

Antonio C. on

Rating:

Customer did not leave a comment.

Gregory J. on

Rating:

Best UHaul experience I've ever had. No line, fast service, easy return. Perfect.

EMMANUEL LOUIS S. on

Rating:

Customer did not leave a comment.

trista b. on

Rating:

Customer did not leave a comment.

Sebastian V. on

Rating:

Steve was very courteous and profesional. Will come back for sure again.

Kellie C. on

Rating:

Customer did not leave a comment.

Heriberto S. on

Rating:

Customer did not leave a comment.

Enrique A. on

Rating:

The equipment I requested as dolly's moving blankets and were not left in the truck i was nicely compensated just one thing to have a look into

Robin P. on

Rating:

Customer did not leave a comment.

Jose I. on

Rating:

Customer did not leave a comment.

KIRK E A. on

Rating:

Customer did not leave a comment.

Bruce C. on

Rating:

Customer did not leave a comment.

Luis M. on

Rating:

Customer did not leave a comment.

Gilbert P. on

Rating:

Customer did not leave a comment.