I made a reservation for a specific truck. Someone called me they say of the reservation to make sure I still wanted it. I said YES, yet when I get there they donâ€™t have it. They give me A BIGGER truck that was going to waste a lot of gas. I had to drive it to Utah. There was notes specifying that I was using an employee/ family member discount... yet it was NOT honored. You have honored it before, what changed !? Horrible horrible service.
Moving Truck Rental in Fontana, CA at U-Haul Moving & Storage at Foothill Blvd
Moving to or from Fontana, CA 92335? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Foothill Blvd.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Foothill Blvd
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Fontana, CA.
Cargo vans and pickup truck rentals in Fontana, CA
U-Haul cargo van rentals and pickup trucks in Fontana, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Fontana, CA 92335. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The trailer I reserved had a flat tire and a rear tail light out. I was asked to pay for the more expensive option, instead of being given a replacement. I was delayed an hour or more while I had to switch out trailers. Luckily I caught the flat before leaving. Still equipment that is not ready to be rented should not be offered to customers. This was a potential safety hazard. The staff were very helpful once I reported the issue.
The mobile pick up pretty much not existent there! Our truck waS blocked and in the back. Then after waiting 40 min in line they pulled it out and gave it to someone else. Forget saving time: wonâ€™t go back here
Worst U-haul experience Iâ€™ve ever had. U-haul staff was clearly unqualified, unprofessional and rude!, they wanted to charge me for items that I have already paid. I wasted my time while picking up the truck and while dropping it off. I donâ€™t see the point of doing the self pick up, when the unqualified staff will ask you pointless questions. WORST EXPERIENCE EVER! Uhaul must train their staff, in order to avoid this from happening. I was not the only upset and unsatisfied customer today.
Went in and there was a big line. Even with a reservation i was there for 1hr. Very under staffed. They did what they could to get us out. The system you use seems old to me.
The staff was unprofessional and we waited over 45 minutes outside for our truck. No one came out to let us know that our truck was not in working order and the had to find us a new truck. When we asked what was going on had the girl at the counter was yelling at us like it was our fault. We there for over an hour. The customer service was the worst I have ever experienced. I will not be returning to that location again.
Very nice and helpful employees at this location. The truck was clean and in excellent condition. I would definitely use their services again and recommend this company to my friends.
Waited in line 30-40 minutes to rent a trailer, and 20-30 minutes to return.
The ladies need to improve on the customer service skills. The ladies who attended me were to busy with their conversation about their previous employer and showing pictures on their phone. Instead attend me and my husband he was so frustrated and wanted make sure I write a review. They didn't go over the contract or notified me to check my phone for inspection of the moving truck. They wanted hurry up with me so they can continue with there conversation. The worse customer service in this location the only reason why we came here because our normal location Ontario didn't have our size moving truck.
Long wait time. I didnâ€™t notice the gas tank wasnâ€™t filled completely so I had to pay more then what I used.
Don't lie and say the in-house insurance is mandatory.
Very windy location. the 2 girls were very nice.
Had a long wait to pick up trailer. Only one person in the office.
I dropped the truck off early and they some how misplaced the truck and charged me late fees when I only had the truck for 6 hours.
Horrible service i made a reservation went to location picked up uhaul when return it at 2 hrs later no reservation was found at the moment it was not my mistake i should of had paid but they did a contract on spot and charged me
There were several people waiting to rent and only one person to wait on them when I was there.
Nothing all was well.
We ordered a 15' truck because we were also towing an auto trailer, as previous experience showed us that towing with a 26' truck was difficult. We were given an old 26' truck anyway, and this made the journey very stressful and uncomfortable. The 1250 miles from CA to WA was a ridiculous journey as a result. The 15' truck was confirmed several days prior to pickup, but I arrived at the Fontana location and no 15', or 20' trucks were available.
No need to improve anything,,the lady who assisted me with my trailer rental was,very professional and friendly,,she answered all of my questions even connected the trailer to my truck,,whoever's manages this uhaul establishment should give her a raise or recognize her for her excellent above average customer service,,thank you
Waited in line for almost 1 hour and 15 minutes. The associate was not very helpful and the staff as a whole seemed very unorganized and unprofessional about the lack of customer service. My reservation was canceled and we were told that the truck we originally needed was not available, yet we were still charged the same amount for the larger truck. It took us longer to get the truck than to actually move. Terrible
Had my pick up appointment at 4pm and I got there early for pick up but the Uhaul had no gas, so I waited for An hour and a half and when I was inspecting the truck notice that one of the front headlights was not working so had to go back in to let them know the problem so they decided to switch me to a truck that had arrived about 30 minutes before. I think employees should inspect the trucks well before taking them out for rent I ended up leaving the store 2 hours after my pick up time.