Customer Reviews for California Truck
(U-Haul Neighborhood Dealer)

187 reviews

15021 Whittram Av   Fontana, CA 92335

(909) 587-5976

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(909) 587-5976

15021 Whittram Av
Fontana, CA 92335

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

The man is very nice. I had to change my pick up location at the last minute from Corona because someone stole the battery.

Kathryn D. 
Rating:
3.0

I was reserved the wro g equipment after wIting in line almost 30 mi s just to find oit when am ready to hook it up on my van the guy helping outside on the yard says you have the wrong type of trailer that wAs waste of my time to where i have to go finnaly the office employee sends me to a different location on cherry an withmore this guy there at cherry very fast taking care of my trailer reservation

Raymond A. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

SHANDRON H. 
Rating:
5.0

Customer did not leave a comment.

Leticia M. 
Rating:
4.0

great fast service

JIMMY N. 
Rating:
1.0

Customer did not leave a comment.

Julio T. 
Rating:
5.0

Customer did not leave a comment.

Tony O. 
Rating:
5.0

Always a smooth transaction with this dealer

Mark P. 
Rating:
4.0

Customer did not leave a comment.

JOSHUA H. 
Rating:
4.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

Luis R. 
Rating:
5.0

Customer did not leave a comment.

Kong V. 
Rating:
3.0

Uhaul is short of personal and equipment. Coming out of a pandemic doesn't help.

Raymond S. 
Rating:
5.0

Always a smoother process at this dealership Never a problem Completely satisfied

Mark P. 
Rating:
5.0

Very helpful and easy to work with!

John P. 
Rating:
5.0

Customer did not leave a comment.

Kimberly M. 
Rating:
3.0

Pricing seemed off because When he have me The estimate he had put maybe 5 miles over the mileage that I was supposed to do and I only went to where I said I was going to go when I got back he told me I was like 20 some miles over which didn't make sense I even turned it in the same day I guess next time I need to pay more attention

ANN W. 
Rating:
5.0

nothing

Howard M. 
Rating:
5.0

Customer did not leave a comment.

ANDREW C. 
Rating:
5.0

Customer did not leave a comment.

JORGE M. 
Rating:
3.0

Customer did not leave a comment.

GILBERTO L. 
Rating:
3.0

Customer did not leave a comment.

Denenea C. 
Rating:
5.0

Customer did not leave a comment.

Jesse M. 
Rating:
5.0

Customer did not leave a comment.

Lauren N. 
Rating:
5.0

Customer did not leave a comment.

Michelle W. 
Rating:
5.0

This dealer far surpasses the terrible location on foothill. So glad to know that insufferable Manager woman was relieved of position at that location. This dealer is prompt, and effectively efficient. I was in and gone within minutes and the check in and out was streamlined. My total wait time for both was less than 20 minutes. That is impressive. I will exclusively use this dealer as its proximity to my base of operations is preferred. This dealer is a very valuable asset to the U-Haul brand. Very grateful for the prompt service Thanks again California Truck.

MARK P. 
Rating:
1.0

Customer did not leave a comment.

Jesse M. 
Rating:
5.0

Great customer service.

Christy C. 
Rating:
5.0

Customer did not leave a comment.

Johnni G. 
Rating:
4.0

Customer did not leave a comment.

Cassandra C. 
Rating:
5.0

Customer did not leave a comment.

Richard D. 
Rating:
5.0

customer service was great. Appreciate the professor manner. I will definitely go back to that location.

Efren G. 
Rating:
5.0

Customer did not leave a comment.

Jose N. 
Rating:
5.0

Customer did not leave a comment.

Francisco M. 
Rating:
5.0

Customer did not leave a comment.

perry L. 
Rating:
5.0

Customer did not leave a comment.

Dan B. 
Rating:
5.0

Customer did not leave a comment.

Julius S. 
Rating:
5.0

A++++ service. Keep up the good work!

Howard M. 
Rating:
4.0

Customer did not leave a comment.

Mary P. 
Rating:
5.0

Customer did not leave a comment.

STEVEN K. 
Rating:
5.0

Really not a thing. The place was open on time and it was so so simple to reserve a truck.

Shannon H. 
Rating:
5.0

Customer did not leave a comment.

SALVADOR G. 
Rating:
5.0

Customer did not leave a comment.

Kari W. 
Rating:
1.0

Very bad service on

Geonnie A. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Customer did not leave a comment.

Jose F. 
Rating:
5.0

Awesome service!!

Laurie B. 
Rating:
5.0

Customer did not leave a comment.

Scott J. 
Rating:
3.0

Customer did not leave a comment.

Travis F. 
Rating:
5.0

The customer service was outstanding!

HARRY K. 
Rating:
5.0

Customer did not leave a comment.

PHILIP CLAYTON H. 
Rating:
5.0

Service at California Truck was fast and friendly.

JAMES F. 
Rating:
5.0

Everything went quickly and efficiently.

Jerry B. 
Rating:
5.0

Cool ass people there

Luis C. 
Rating:
5.0

Customer did not leave a comment.

Keith N. 
Rating:
5.0

great service!

Howard M. 
Rating:
5.0

Nothing, we had great service.

Deidre P. 
Rating:
2.0

Ensure the equipment is in the truck as expected.

ALMA R. 
Rating:
5.0

Customer did not leave a comment.

Maria B. 
Rating:
5.0

Customer did not leave a comment.

Gerald V. 
Rating:
5.0

Customer did not leave a comment.

Alfonso M. 
Rating:
5.0

Service was great nothing else needed

Howard M. 
Rating:
5.0

The absolute FASTEST experience I've ever hands with U-Haul... hands down, both picking up and dropping off! Now I only rented a trailer but it was total of 20 minuets, both picking up and dropping off! When you're moving time is valuable! I will be picking up from here as needed!

Robert A. 
Rating:
4.0

Customer did not leave a comment.

Russell K. 
Rating:
5.0

Highly recommend!, excellent service and friendly

Victor S. 
Rating:
5.0

Customer did not leave a comment.

Zachary M. 
Rating:
4.0

Customer did not leave a comment.

John T. 
Rating:
5.0

A++++++ service

Howard M. 
Rating:
5.0

A++++ service

HOWARD M. 
Rating:
5.0

Customer did not leave a comment.

LAMAR A. 
Rating:
5.0

Customer did not leave a comment.

Eric T. 
Rating:
5.0

Best u-haul location around, owner treats you respectfully and very promptly, Highly recommend to anyone

Victor S. 
Rating:
4.0

The phone app needs to be more simplified

Randolph F. 
Rating:
5.0

A+++++ service - great guy

Howard M. 
Rating:
5.0

I have always used corporate locations for my rentals for decades, and I have used a couple of dealers when assisting others in using uhaul equipment. California truck is the most respectable and well managed dealer. I will avoid using the corporate location closest to my home and will solely use California truck from this point on. The check in/out is always seamless and prompt. I had issues with the corporate location to the point I was judged solely by my appearance and give the most unusable equipment due to the staff thinking I would steal it. I had such a terrible experience with that vehicle. It broke down and I had to repair it on the side of the road myself. California truck is my go to for uhaul equipment and services. Keep up the good work.

Mark P. 
Rating:
5.0

Excellent service. No a problem. I'm in an sz out within minutes. The process of picking up and returning is so smooth. Excellent service location.

Mark P. 
Rating:
5.0

This locación has the Best service around

Victor S. 
Rating:
1.0

When I arrived the truck I reserved was not there. At first I was given the choice to come back tomorrow, how is that possible when people take the day off to move, and have to have people there to help with the move? Then I was offered a smaller truck, which I took because I was desperate. My friends were waiting for me to return with the truck in order to start moving. When we got to our storage unit we realized that the truck did not have a ramp and we would be unable to move certain very heavy items (washer and dryer) without the ramp. I was very upset but had to make the best of it since there was no other choice at that point. The people that helped me with my move ended up hurting themselves because there was no ramp, and that was with smaller items we did not dare move the washer and dryer without a ramp. Days later I still need to move those items. I would like someone to contact me and offer me the truck with the ramp at no charge for 2 hours so that I can move these items and avoid further injury! Not happy at all!!!!! :(

Nazly A. 
Rating:
5.0

I was very pleased with the service I got.

Mark R. 
Rating:
3.0

GET A BETTER LOCATION.

Norris M. 
Rating:
2.0

I got moved 3 times because truck was not available and had to drive extra miles to pick up

Hector B. 
Rating:
5.0

A+++++ service

Howard M. 
Rating:
5.0

Customer did not leave a comment.

BOBBY B. 
Rating:
3.0

I booked for a certain location n was sent to another location at when I was already there

Jim P. 
Rating:
5.0

Steve super guy kept his cool even tho computer was down and line out the door

Joseph C. 
Rating:
4.0

Customer did not leave a comment.

Manuel R. 
Rating:
5.0

Awesome service! Thank you!

Joe B. 
Rating:
5.0

this is one of the best locations to rent a trailer or truck, unlike the corporate locations that may treat you like garbage, this gentleman that runs this location has a very good attitude and is very prompt to assist you, Highly Recommend!

Victor S. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
3.0

Customer did not leave a comment.

Gerald S. 
Rating:
1.0

Waited almost 20 minutes to get approved and to unlock truck.

Jessica H. 
Rating:
5.0

Customer did not leave a comment.

Miguel T. 
Rating:
5.0

Staff was great. Drop off took 10 minutes!

Jay S. 
Rating:
5.0

Customer did not leave a comment.

Kyle E. 
Rating:
1.0

This was by far the worst experience I ever had with your moving rental company. I was originally given a truck that I drove off with not knowing it was leaking gasoline. When I took the truck to fill up the gas poured all over the gasoline station. When I called to address my concerns your agent, Tina has the worst attitude. She actually demanded I get back in the truck and drive it back to pick up location. What a liability and what a disgrace for a company like Uhaul. I could avoid it: I will never possibly rent and/or do business with your organization again. I could have died in that truck if it had caught fire. I was given a second rental truck, but let me tell you that this will never erase the extraordinary poor experience, stress and dissatisfaction I endured thanks to Uhaul. I expect a full refund, a 100% refund; including the gas that I had to spend on filling up the second truck because it was on empty. Otherwise, I will be legal counsel seeking counsel. Ivan Marioni

Ivan M. 
Rating:
5.0

A++++ service

Howard M. 
Rating:
5.0

Customer did not leave a comment.

Jarrett R. 
Rating:
5.0

none needed

Howard M. 
Rating:
5.0

Everything was great during this experience! Was able to drop off with Late Night drop off. Thank you.

BRYAN T. 
No reviews have been submitted for this location.

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