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Javier B
Customer Reviews for California Veterans Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Trailer lights suddenly stopped working, had to return the trailer the same day because lights stopped working making it Risky to drive during the night
Enrique RVehicle got horrible gas mileage. After refueling at a cost of $34..and I only drove 36 miles. With the $0.99 mileage rate it works out to almost $2.00 per mile. The people at the store however were excellent. Friendly and informative.
Michael LEvery thing went smoothly
Melanie MGreat customer service. Listened to my needs and recommended the best moving truck.
Salvador CVery polite and helpful
Robert Famazing open on Sunday until 4pm
Nicolas Acheck in check out were fast and easy
FRANK RThe person at drop off location told me gas was missing. This is a bad experience.
Adela AExcellent customer service
katherine cAmazing staff.
Jas KYvonne is very friendly and attentive. Will continue renting from her.
George GThe lady that helped us I think she was the owner was very friendly and nice.
Yolanda DKind, helpful, and knowledgable on equipment. Great location and people!
Juan CNothing else, except my appreciation for the services.
Victor TYvonne is always so easy to work with. Her customer experience is great. I go out of my way to rent from her because it’s so easy
Amber LStill waiting for my receipt
JAVIER CAmazing friendly staff in and out pick up and drop off Yvonne is a over the top helper not only with U-Haul but as a person that is willing to go the extra mile to help a person out
Ericka REvonne has excellent customer service skills
george VYvonne’s customer service was great, felt very welcome and enjoyed have a wonderful conversation with her.
Maria RAmazing customer service. 10/10 would rent here again!!
George GYour outstanding they have it together
Miguel RNothing to improve on. This location was in a convenient location and enough space on the street & off street for maneuvering & parking trucks. Also has the convenience of online/cell phone access and no contact pickup/drop off capabilities. Efficient, reliable and courteous service
HOLLYE HVery helpful and friendly service.
Roger LI was very satisfied with level of service provided.
gladys lGood customer service the lady running the place there was very helpful
Michael SThe person who processed the rental was patient and friendly. She processed our online reservation promptly and gave me all the information I needed to be on my way.
Megan LGreedy lady at this location wanted to change me for more miles I actually drove
Benjamin CYvonne is God sent. Very helpful and friendly.
Rafael SEverything was good
Todd DOwner was very pleasant. Equipment was clean and in great working order
Stuart BVerify if the drop off locations are still in service. I had had to drive an additional 40 miles to drop off truck and change drop off location because original drop off was no longer in service.
Reyna FThe people on location were a joy to work with even in the midst of their personal tragedy
Clinton BNo light near pickup location so when you want selfie couldn't get a good pick to get authorized for key pickup
Francisco lEverything was great thank you
Passion CTruck had an vapor leak of some kind. Didn’t like the way it drove, but both pick up and drop off locations were very nice. Very polite and very helpful.
CRYSTAL FNothing, it was a great drop off.
Naomi N