Customer Reviews for Camarillo U-Rent
(U-Haul Neighborhood Dealer)

317 reviews

92 N Dawson Dr   Camarillo, CA 93012

(805) 384-8430

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(805) 384-8430

92 N Dawson Dr
Camarillo, CA 93012

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Victoria B. 
Rating:
5.0

Customer did not leave a comment.

Dartagnan Y. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL N. 
Rating:
5.0

The team there was proactive in upgrading my truck when the one that was supposed to come in did not. I've rented from this location a few times and they are always friendly and helpful.

Marcy R. 
Rating:
5.0

Customer did not leave a comment.

Diane P. 
Rating:
5.0

Customer did not leave a comment.

Shaun C. 
Rating:
5.0

Nothing. The manager and support personnel were great!

Dante C. 
Rating:
5.0

Customer did not leave a comment.

Peter E. 
Rating:
5.0

Customer did not leave a comment.

Zachariah T. 
Rating:
3.0

They operate like it's an old barn. Place smells like old old old wood and metal structure. Truck was very dusty in the driver amd passenger area, like if someone left it for months with the windows down. Truck had the pressure tire warning on.

IVAN O. 
Rating:
5.0

Lou, the owner was great and very helpful. The movers who came were AMAZING! Helpful, strong, organized and super nice. I would recommend them to anyone!

Suzanne K. 
Rating:
3.0

Customer did not leave a comment.

JASON A. 
Rating:
5.0

Everytime I have rented from uhaul I got a call For confirmation. This time I got no call, I had to call and confirm. Please call and confirm every rental.

Jason W. 
Rating:
5.0

Customer did not leave a comment.

Frank A. 
Rating:
5.0

Customer did not leave a comment.

Rolf C. 
Rating:
4.0

Customer did not leave a comment.

JOHN M. 
Rating:
4.0

Customer did not leave a comment.

Debbie M. 
Rating:
5.0

Customer did not leave a comment.

Mario R. 
Rating:
5.0

customer service was not an issue, the rental truck was not clean in the driver and passenger area, considering the current environment where clean and sanitized are important this should be imporved

Jeffrey F. 
Rating:
5.0

Customer did not leave a comment.

Sandra K. 
Rating:
5.0

Monitor fuel Guage before /after top off.guage didn,t move (AFTER $40 ) until arrival to return Loc?

CHARLES G. 
Rating:
5.0

Trailer had one bald tire, not good

len A. 
Rating:
5.0

Don't move my reservation twice!

Charles K. 
Rating:
5.0

Customer did not leave a comment.

Ronald P. 
Rating:
5.0

Customer did not leave a comment.

Tony B. 
Rating:
5.0

Customer did not leave a comment.

Ian V. 
Rating:
5.0

The truck was fine, but the driver's door had to be slammed shut, otherwise the "door open" light would go on.

Brian J. 
Rating:
5.0

Customer did not leave a comment.

Rita D. 
Rating:
5.0

Had trouble accessing my account, had to check in in person rather than using website.

Hunter M. 
Rating:
5.0

The customer service at 92 Dawson in Camarillo was excellent. They were very friendly and helpful! The only frustration I had with renting from Uhaul is that I reserved a truck at another location and then was told to pick it up at Dawson instead. The only problem with this is that the shop closed several hours earlier than expected so I had to park my car and the Uhaul at the past hours drop-off location.

Kimberly S. 
Rating:
5.0

Customer did not leave a comment.

Cornelio P. 
Rating:
5.0

Vince and Steve are awesome..super friendly..just have pacience. Your not the only one that needs something.. they get the job done..

leanne B. 
Rating:
4.0

Customer did not leave a comment.

steven C. 
Rating:
5.0

Customer did not leave a comment.

RANDALL H. 
Rating:
5.0

Customer did not leave a comment.

HOWARD M. 
Rating:
5.0

Customer did not leave a comment.

THOMAS P. 
Rating:
5.0

All of the staff we dealt with were great. Lou especially! We originally rented the truck for only a couple of days. Immediately after completely loading it, we had an unexpected family emergency and were unable to unload it to the new location in time to return the truck as previously arranged. Lou extended our rental time not once, but twice! He was so understanding and really helped relieve our stress so we could focus on our family issue. We would 100% refer the Camarillo U-Rent, Dawson location over others and we'll use them if we ever need a rental again, even if we have to drive a lot further to get it. Thank you Lou!!

laura A. 
Rating:
5.0

Customer did not leave a comment.

Ryan C. 
Rating:
5.0

Customer did not leave a comment.

Victor H. 
Rating:
5.0

Customer did not leave a comment.

Luis T. 
Rating:
5.0

LOL.........DON'T CLOSE SO SOON :)

Henry P. 
Rating:
5.0

They had what I needed when I needed

Tery C. 
Rating:
5.0

Customer did not leave a comment.

Ruth A. 
Rating:
4.0

Customer did not leave a comment.

matt C. 
Rating:
5.0

The employee was very helpful.

Karl R. 
Rating:
5.0

Customer did not leave a comment.

Patrick H. 
Rating:
5.0

Customer did not leave a comment.

JOSE P. 
Rating:
5.0

Customer did not leave a comment.

Sally S. 
Rating:
4.0

Everything went smoothly and picking up and dropping off went well. All of my interactions with staff were very friendly and helpful. The movers I used from Mama Boys were great. The paperwork said tank was approximately 33 gallons and I used that to calculate the gas I needed to buy. I was responsible for 3/8 of a tank. What I calculated ended up being 3/4 so not sure if paperwork was accurate to the truck I used? I ended up overpaying for gas. The equipment was in good condition and I would use this company again. Thank you.

Andrea C. 
Rating:
5.0

Customer did not leave a comment.

Rogelio G. 
Rating:
5.0

Very friendly and easy. Much better to rent a trailer than buy it.

ROBERT V. 
Rating:
5.0

Customer did not leave a comment.

FRANCISCO P. 
Rating:
5.0

Customer did not leave a comment.

DANA L. 
Rating:
5.0

Customer did not leave a comment.

JASON N. 
Rating:
5.0

Fast pick up. Staff very friendly.

Becky S. 
Rating:
5.0

Very quick and easy. I was on my way in 15 minutes. Easy to return during after hours. 3 pictures and you're done.

GENE Y. 
Rating:
5.0

Customer did not leave a comment.

DANIEL S. 
Rating:
5.0

The cost estimate is fraudulent. The van is not 39 dollars per day plus milieage. When i got the final bill there was another 119 dollars added. Shame on your company.

MARWOOD S. 
Rating:
5.0

Place was run by good people. Really great customer service.

EUGENE H. 
Rating:
4.0

Customer did not leave a comment.

MARCY R. 
Rating:
5.0

Excellent customer service by Louie Barroso. Thank you!

CHRISTINA P. 
Rating:
5.0

Customer did not leave a comment.

ANNE Z. 
Rating:
5.0

I had to rent a van from them on two separate occasions, one or two days apart. They were a little difficult for me to find at first, only because I don't live in California. The guys behind the counter were friendly, personable and a pleasure with whom to do business. Both gents asked me to take photos of the rental before I drove off….for my own protection. The van was practically brand new, still smelling like a new vehicle. It was clean inside and out. I strongly recommend them.

JEFFERY D. 
Rating:
5.0

Customer did not leave a comment.

VANSON H. 
Rating:
3.0

Customer did not leave a comment.

Jemina E. 
Rating:
5.0

Customer did not leave a comment.

GARY A. 
Rating:
4.0

The heater did not work, and the check engine light was on. Maybe the miles per gallon could have been better.?

DEWAYNE O. 
Rating:
5.0

Customer did not leave a comment.

CHARLES B. 
Rating:
5.0

Customer did not leave a comment.

CURTIS B. 
Rating:
5.0

These guys are great!! They are a Uhaul sub, not a dealer, but they all give a sh..t and are a pleasure to work with. I'd recommend them to anyone

TIMOTHY M. 
Rating:
5.0

Customer did not leave a comment.

GARY E. 
Rating:
5.0

Staff was very pleasant and helpful

Kay E. 
Rating:
5.0

Didn't really like driving this truck, but that's the brand, not the place. It definitely hauled what I needed. These guys are really good. Highly recommended. Not the 1st time I've used them and for things other than Uhaul too.

TIMOTHY M. 
Rating:
5.0

Customer did not leave a comment.

SHARON C. 
Rating:
3.0

Customer did not leave a comment.

LUIS L. 
Rating:
5.0

Professional and quick

SEDRICK D. 
Rating:
4.0

Be sure that the promised insurance isn't twice what I was quoted when I arrive to pick up my rental? The crew could not have been more accommodating

WARREN J. 
Rating:
5.0

The Appliance Dolly I rented took more work pushing it than it did moving the appliance, the wheels would barely turn. And here I thought it was gonna make it easier.

GARY A. 
Rating:
5.0

Customer did not leave a comment.

Eugene H. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL O. 
Rating:
5.0

Great service. Great people.

VAL H. 
Rating:
1.0

Owner rented the truck to two people for the same day! Give me an unreasonable time like so he could double dip the same day. Ruined our moving plans. Criminal behavior !!

CHRISTOPHER A. 
Rating:
5.0

Customer did not leave a comment.

DENNIS R. 
Rating:
5.0

Just keep up the good work!

TIMOTHY M. 
Rating:
4.0

Truck was dirty in and out. Smelled of cigarette smoke.

ALEC M. 
Rating:
5.0

No improvements recommended.

Gary M. 
Rating:
5.0

A lot of extra charges on my bill I wasn't informed of before rental. Not that that would have stopped me from renting, but I at least wouldn't have been surprised. I was charged gas although I returned it with more gas than I received it with. I am very unsatisfied and will tell my friends to use a different rental company.

SANDI T. 
Rating:
5.0

Only issue: Google maps took me to the back lot. I was very concerned at first.

VICTOR H. 
Rating:
5.0

Customer did not leave a comment.

Ananya R. 
Rating:
5.0

Great guys great service. About the only thing I could think of to improve it would be an estimate of the mpg to make it a little easier to figure fuel costs, but that is a very minor inconvenience. Would definitely use again though hopefully I'm finished moving.

Damon G. 
Rating:
4.0

Customer did not leave a comment.

Keith C. 
Rating:
5.0

I met 4 people that assisted me and everyone went above and beyond to help. Such a great experience!

LISA F. 
Rating:
5.0

Customer did not leave a comment.

Wendy M. 
Rating:
5.0

Customer did not leave a comment.

LINDA M. 
Rating:
4.0

Customer did not leave a comment.

DAVID C. 
Rating:
5.0

This place is great. Very friendly and fast. Definitely recommend it to everyone

JIM S. 
Rating:
5.0

Customer did not leave a comment.

GREG L. 
Rating:
5.0

Navagation screen would be great or mounting device for phone.

RYAN B. 
Rating:
1.0

Staff was very rude. I wanted to order additional equipment but they weren't interested.

Eric G. 
Rating:
5.0

That truck needs to be taken out of service. The ride was atrocious. Driving that truck was worse than loading and unloading my property

Timothy F. 
No reviews have been submitted for this location.

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